MassMutual
3.2 of 5 254 reviews
www.massmutual.com Springfield, MA 5000+ Employees

MassMutual Customer Service Milici Interview Questions & Reviews

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Customer Service Milici Interview

Anonymous Interview Candidate
Springfield, MA (US)

The process took 3 weeks - interviewed at MassMutual in April 2012.

Interview Details Came in for a 1:1 interview with recruiter, very friendly, went over resume and asked standard questions. There were two additional online tests sandwiched around the interview, a 45 minute test with some IQ type questions and a second test that simulated the customer service cal center position. Second interview consisted of overview of job with other candidates and then a ~30 min interview with two hiring managers. Mood was professional but relaxed

Interview Question – Can you describe a time in your life that you failed?   Answer Question

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