Getting an Interview
Getting an Interview
Interviews for Top Jobs at Marriott
- Front Desk Agent (36)
- Front Desk Associate (28)
- Night Auditor (15)
- Guest Service Representative (14)
- Front Desk (10)
- Sales Manager (10)
- Administrative Assistant (10)
- Bartender (7)
- Housekeeper (7)
- Hostess (6)
- Concierge (6)
- Manager (6)
- Intern (6)
- Server (6)
- Front Desk Clerk (6)
- Management Trainee (6)
- Guest Service Representative (Front Desk) (5)
- Voyage Program (5)
- Guest Services Representative (5)
- Front Office Manager (5)
- Housekeeping (5)
- Customer Service (4)
- Banquet Server (4)
- Loss Prevention Officer (4)
- Systems Analyst (4)
- Guest Service Agent (4)
- Guest Services (4)
- Event Manager (3)
- Revenue Manager (3)
- Sales Coordinator (3)
Front Desk Associate Interview
I applied in-person – interviewed at Marriott.
Interview was painless and stress free. I interviewed with the front desk manager and she asked mebasisc questions about my background, what position I was interested in and how would I handle a difficult situation with a hotel guest.
- If a guest was angry and upset about something that was the hotels fault, how would you handle tat situation? 1 Answer
Other Interview Reviews for Marriott
Front Desk Associate InterviewNo OfferPositive ExperienceAverage InterviewNo OfferPositive ExperienceAverage Interview
I applied online – interviewed at Marriott (London, England (UK)) in January 2015.
applied online and was invited for an interview 5 days later, it was very short notice so quite difficult to arrange with my current job. interview lasted for about an hours, most questions were behavior related or situation, some company knowledge would help. also prepare some questions you'd like to ask!
- what are your strenghts 1 Answer
Front Desk Associate InterviewNo OfferNegative ExperienceNo OfferNegative Experience
The process took a day – interviewed at Marriott (Houston, TX (US)).
Simple, be honest and customer service oriented. Make sure your dressed properly. Conservative makeup and review of any information they asked. Be prepared to wait, as Hotel business never ends. Make eye contact and shake your interviewers hand.
- Whats a situation you recently been in customer service wise? 1 Answer
Front Desk Associate InterviewAccepted OfferPositive ExperienceDifficult InterviewAccepted OfferPositive ExperienceDifficult Interview
I applied online. The process took 6 days – interviewed at Marriott (New Orleans, LA (US)) in November 2014.
Transfer from another Marriott property. Initial phone conversation. Followed by a 30-40 minute phone interview. Typical interview questions. Marriott has standard questions that interviewers can use. Hired by phone 3 days later
- What did you want to be when you grew up? Answer Question
Front Desk Associate InterviewDeclined OfferPositive ExperienceAverage InterviewDeclined OfferPositive ExperienceAverage Interview
I applied online. The process took 1+ week – interviewed at Marriott (Boulder, CO (US)).
I was requested to interview for the Boulder Courtyard last week. The hotel, upon entering, was welcoming but did not have a traditional front desk and made me apprehensive about where to go.
The staff seemed friendly, it took approximately fifteen minutes for my interviewer to finally see me, and the staff griped about a certain component of the job.
As it turns out this hotel asks that the front desk agents also train in the bistro.
- Tell us about a positive customer service experience. Answer Question
Reasons for Declining
I was not interested in cross-training for the bistro, as would be required for the position. Also, the position salary started lower than my current income.
Front Desk Associate InterviewDeclined OfferDeclined Offer
emailed one week after application. Received a phone call from the company asking questions and invited in for a first interview. Went in and spoke with the manager about previous work experience.
- Would you be interested in positions in housekeeping? Answer Question
Front Desk Associate InterviewAccepted OfferAccepted Offer
I went in to the hotel at the time and date we arranged via phone call, I sat down with the Assistant Manager and the Front Desk Lead. It wasn't stressful. They asked me questions about my resume and we went over the job description I was applying for. They were very respectful and welcoming.
- I can't think of any. They were very orthodox with their questions. Answer Question
They were understanding of the current job I had at the time and we negotiated my start date and training process.
Front Desk Associate InterviewAccepted OfferPositive ExperienceEasy InterviewAccepted OfferPositive ExperienceEasy Interview
I applied in-person. The process took 1+ week – interviewed at Marriott (Copley, OH (US)) in March 2014.
Went in for an application. They had it emailed to me and I had to go have it printed and bring it back. Ugh. But fine. I jumped through the loop and I added my resume in instead of completing the application's work history section. I had NO hotel experience just a year or two of retail. I highlighted my customer service skills and my knowledge of basic office equipment and hoped for the best. I got a call for an interview the same day. Interviewer was very nice and relatable. I could see why he was in the hospitality industry. I was asked very few typical interview questions...NONE of them were difficult if you have any home-training. I was asked about my pay expectations, why I wanted to work there, the "tell me about yourself" question, asked what i thought the position would be like, told what it would be like, told about some of the policies, asked if i had any questions, etc. Very basic. Interviewer did most of the talking.
- If you are on the phone and have two guests waiting in line to check in and a third guest comes up and says there is a leak in their room. What would you do? 1 Answer
Front Desk Associate InterviewAccepted OfferNeutral ExperienceAverage InterviewAccepted OfferNeutral ExperienceAverage Interview
I applied through an employee referral. The process took 4 days – interviewed at Marriott (Seoul (South Korea)) in March 2014.
Online aptitude test with practical questions(What would do if a guest was irritated with a heavy blanket...?) prior to interview — all Qs are objective // 30 min interview with HR manager + 30 min interview with manager of room operation // Qs were as below: How do you manage your time / Why are you trying to change your job / How do like hospitality industry, ....
- Tell me again what you just said in English Answer Question
No negotiate at all. I had to follow their policy
Front Desk Associate InterviewAccepted OfferPositive ExperienceAverage InterviewAccepted OfferPositive ExperienceAverage Interview
I applied online – interviewed at Marriott (Bangalore (India)) in September 2013.
Just because of my experience in a 5 star hotel and sound knowledge, i got selected in second round for the post.
- My company's revenue figures. Answer Question
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