Macy's Sales Associate Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
811 interviews

Interview Experience

Interview Experience

56%
29%
14%

Getting an Interview

Getting an Interview

84%
9%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

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3 people found this helpful  

Sales Associate Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Very simple and straight forward. Nothing difficult. The interview process is very basic and not very long. They just want to know that you at least has some personality and aren't a total lunatic. I would simply suggest that you relax and be yourself without trying too hard to impress

Interview Questions
Negotiation Details
Be honest and upfront about what you want
Accepted Offer

Other Interview Reviews for Macy's

  1. 4 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Saint Louis, MO (US)
    Anonymous Interview Candidate in Saint Louis, MO (US)
    Application Details

    I interviewed online - interviewed at Macy's in October 2013.

    Interview Details

    I applied online then 2 weeks later got an interview. The interview was great nice average questions.I was hired on the stop and asked what department I wanted to work in. Then, the interview ended and they never contacted me again until I showed up and asked what was going on. The Department manager that hired forgot that she had hired me. So, I had to interview again and got hired again.

    Interview Questions
    • What would you do if you knew a coworker was stealing from the company?   Answer Question
    Negotiation Details
    I accepted the start wage which was 8.00
    Accepted Offer
    Neutral Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 1+ week - interviewed at Macy's in July 2014.

    Interview Details

    I waited in a common area for at least 20 minutes waiting for the interviewer. She was very polite but read from a script the entire interview. It made things very tense and uncomfortable. She asked me at least 10 difficult questions that I was not prepared for in the slightest. They were all 3-4 sentences in length and after I would answer, she would spend the next two minutes writing down my word for word answer..... Every question seemed to end with "Tell me a time when you......". It was extremely awkward.

    Interview Questions
    • ....Tell me about a time when you witnessed a coworker being dishonest and how you handled the situation. Explain to me how you showed integrity.   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  3.  

    Sales Associate Interview

    Anonymous Employee  in  Chesapeake, VA (US)
    Anonymous Employee in Chesapeake, VA (US)
    Application Details

    I interviewed online. The process took 3 weeks - interviewed at Macy's in August 2014.

    Interview Details

    Got an email to schedule an interview. Picked the first available day, showed up went to HR office and sat and waited forever. Interviewer shuffled through paperwork to ask me questions. Said I would get an email if I did or did not get the job.

    Interview Questions
    • Name a time you had a group assignment. What was your task and how did you handle this.   Answer Question
    No Offer
    Negative Experience
    Easy Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 5 days - interviewed at Macy's.

    Interview Details

    The time between the online application process and my in-store interview was less than one week. The person who interviewed me was incredibly friendly. She had not reviewed my application beforehand, so she asked me to tell her about myself while she flipped through it. Then, she read some interview questions pretty much verbatim from questions described on Glassdoor (i.e. study up!).
    Let me say this: I had ZERO retail experience. It helped my interview that I took the time to learn what Macy's looks for in a Sales Associate (a motivated, enthusiastic team player who has proven to work well with people) and demonstrate those qualities in my answers. Maybe I'm an overachiever, but I practiced (and still do) my Macy's credit sales pitch on my boyfriend.
    I was not hired on the spot, but on the same-day. By the end of that week, my paperwork and 2-day training was complete!

    Interview Questions
    • There was a question asking how I would act if someone I knew did something unethical, such as steal.   Answer Question
    Negotiation Details
    Macy's does not let you negotiate. You get paid based on your retail experience.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 days - interviewed at Macy's.

    Interview Details

    Very easy. Everything online. Applied and interviewed 3 days later. Was asked a series of questions and was hired on the spot. However, this varies by location. I interviewed at a different location and never heard back.

    Interview Questions
    • Tell us about a problem you've faced. Tell us about a time you worked with others.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took 2 days - interviewed at Macy's in August 2014.

    Interview Details

    Applied online and setup an interview two days later through their website. The interview was easy with basic questions like why Macy's? and most of them were related to teamwork. The manager that interviewed me had a whatever attitude I replied with great answers and have the skills needed still didn't get an offer.

    Interview Questions
    No Offer
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very simple and easy process when applying. Easy and simple questions if you have some semblance of common sense and retail experience. Hiring occurs everyday of every week so its easy to get in if you qualify. Dress for the position and wear the uniform. Very intelligent and honest human resourcesm representatives.

    Interview Questions
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I interviewed online. The process took a day - interviewed at Macy's in August 2014.

    Interview Details

    Applied online I don't know when. Received an email to schedule interview online. Scheduled it for Saturday at 11AM. Arrived 30 minutes early. Waited an hour to be interviewed. They had specific interviewers assigned to specific people. My interviewer was late. 1 on 1 interview with a supervisor then another interview with a manager. Hired on the spot.

    Interview Questions
    • Tell me about a time you had to help someone personally.

      All other questions were pretty simple and based on selling, teamwork, customer interaction (most important).
        View Answer
    Negotiation Details
    No negotiation. $8.25 starting pay
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Boca Raton, FL (US)
    Anonymous Interview Candidate in Boca Raton, FL (US)
    Application Details

    I interviewed online. The process took 1 week - interviewed at Macy's in October 2012.

    Interview Details

    The people at the front desk were very cold and ignored me so I had to be pushy to let them know I was here and ask what they wanted me to do. Then after a long time of waiting and other people interviewing I was pulled to the back and asked about my availability and what it meant to work for them. I was asked what customer service means to me. I was asked if I had ready transportation every day and how I'd engage a customer.

    Interview Questions
    • Explain what customer service is to you   View Answer
    Negotiation Details
    I didn't negotiate it was my first job
    Accepted Offer
    Positive Experience
    Easy Interview

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