Glassdoor is your free inside look at Lowe's interview questions and advice. All 466 interview reviews are posted anonymously by Lowe's employees and interview candidates.
Lowe's Interview Questions & Reviews
Getting the Interview 465 Interviews
Interview Experience 429 Ratings
Human Resources at Lowe's
No Offer – Interviewed in Toronto, ON Sep 2010 – Reviewed May 15, 2011
Interview Details The people were very nice, but very disorganized. I went through 3 different phone interviews with 3 individuals from 3 different divisions, then went through the interview process at 3 different locations. After successfully navigating the interview process I was told that they would be in touch regarding next steps. After no word and numerous follow-ups, they informed me that there was an issue with the internal employee requisition request. I had accepted another offer at that point.
Interview Question – How would you handle the rigors of this job? View Answer
Helpful Interview?
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No
Problem with this interview?
Customer Service Associate I at Lowe's
Accepted Offer – Reviewed May 22, 2013 New
Interview Details Applied via the internet, and received a call about a week later. I had an interview with the HR and an Assistant Store Manager, which went along the lines of "Tell me about a time when you couldn't deliver on a promise for a customer?" Then I got a call.
Interview Question – Tell me about a time when you were criticized by an employer, and how did you handle that situation?" Answer Question
Negotiation Details – No negotiation for me
Helpful Interview?
Yes |
No
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Financial Specialist at Lowe's
Accepted Offer – Reviewed May 22, 2013 New
Interview Details Interviewing process consisted of two 45 minute interviews. Lots of behavioral questions.
Interview Question – Tell me about a time you failed at a task or deadline. Answer Question
Negotiation Details – None
Helpful Interview?
Yes |
No
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Seasonal Employee at Lowe's
Declined Offer – Interviewed in Lincolnwood, IL (US) May 2013 – Reviewed May 21, 2013 New
Interview Details Lots of email and automated phone calls to schedule interview itself. Once I got there, I waited 40 minutes past my scheduled time (In which case I watched the Customer Service dept operation that was a complete mess). Then I got into a small, very unorganized HR office and was read situational questions from a sheet by the HR manager and asst. store manager. Was told they needed to finish the interview process and it would take the rest of the week (this was on a Tuesday), however, I got an offer the next day. Turned it down though because of having to wait and the disorganized mess that was their customer service center.
Interview Question – What was a situation where you failed to deliver on something you promised a customer? What was the situation and how was it resolved? Answer Question
Reason for Declining – HR and customer service seemed to be run poorly, disorganized and simply "going through the motions"
Helpful Interview?
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Sales Specialist at Lowe's
Declined Offer – Interviewed in Fort Oglethorpe, GA (US) Mar 2013 – Reviewed May 15, 2013 New
Interview Details Manager will tell you you're hired but the assistant never calls.
Interview Question – My pen...now sell it to me. Answer Question
Reason for Declining – Management doesn't know what his other hand is doing.
Helpful Interview?
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No
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CSA at Lowe's
Accepted Offer – Interviewed in Feb 2012 – Reviewed May 15, 2013 New
Interview Details 2 interviews.1 with hr. 1 with your asm. Based off 30 or so questions. Highest point wins job.
Interview Question – Why are you currently looking for another job Answer Question
Helpful Interview?
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No
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Department Manager at Lowe's
Accepted Offer – Interviewed in Shelbyville, TN (US) Feb 2009 – Reviewed May 14, 2013 New
Interview Details applied online in-store via a employment kiosk. called in for an interview and had 3 interviews in one day. one with hr, one with store manager, and one with zone manager.
Interview Question – many questions that required past experience in retail management to answer Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Service Associate I at Lowe's
Declined Offer – Interviewed in West Chester, OH (US) – Reviewed May 12, 2013 New
Interview Details I applied online and got a call a couple days later. Came in and got interviews by someone in HR. After that, one of the managers interviewed me and basically asked the same type of questions. Overall it took about an hour, they said they would give me a call in about a week, but instead I got a call in two days.
Interview Questions
- Describe a time where you have had to deal with many different tasks at once. How did you handle it and what was the outcome? Answer Question
- Describe a time where you have had to deal with a difficult customer Answer Question
- Why would you want to work at Lowes and what can you bring to this store? Answer Question
Reason for Declining – I found out that I would only be working weekends and holidays, and that is not the type of job that I am looking for.
Helpful Interview?
Yes |
No
Problem with this interview?
Department Manager at Lowe's
No Offer – Interviewed in Milan, TN (US) Apr 2013 – Reviewed May 10, 2013 New
Interview Details The interview was done by asking questions off a paper. Instead of giving me a response, the HR Manager and Store Manager just wrote down my answers. I had no idea if they liked my responses or what they thought. It was very impersonal. I felt more like a number and not a person. I think they hired someone already at Lowe's, since they told me that there were a few people there that wanted to interview also. If that's the case, why do they waste people's time?
Interview Question – What does Customer Service mean to you? What was your biggest accomplishment? Answer Question
Helpful Interview?
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No
Problem with this interview?
Operations and Management Intern at Lowe's
Accepted Offer – Reviewed May 09, 2013 New
Interview Details Applied through a career fair for this internship in 2012. The interview was on the phone and took about an hour. Mainly the questions were directed towards leadership experience and managing groups of people.
Interview Question – What has been a situation in your life/work/school where you have overcome a failure? Answer Question
Negotiation Details – One week of training at the Headquarters, and the rest of the 11 weeks working in FL stores. They provided housing.
Helpful Interview?
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