Lowe's Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Customer Service Associate (101)
- Cashier (98)
- Department Manager (60)
- Head Cashier (54)
- Sales Specialist (51)
- Sales Associate (49)
- CSA (41)
- Seasonal Cashier (40)
- Customer Service Associate II (37)
- Assistant Store Manager (33)
- Customer Service Associate I (18)
- Human Resources Manager (15)
- Part Time Cashier (14)
- Millwork Sales Specialist (13)
- Cashier - Front End (11)
- Sales Specialist Flooring (10)
- Department Manager Lowes (10)
- Appliance Sales Specialist (9)
- Assistant Manager (9)
- Store Manager (8)
- Installed Sales Coordinator (8)
- Loader (8)
- Manager (8)
- Delivery Driver (8)
- Facility Service Associate (7)
- Commercial Sales Specialist (7)
- Operations Manager (7)
- Customer Service Associate IV (6)
- Receiver (6)
- Seasonal Employee (6)
Head Cashier - Front End Interview (Positive Experience; Easy Interview)
I applied through an employee referral and the process took 2 weeks - interviewed at Lowe's in May 2014.
Interview Details HR Manager called me and set for interview and then he told me that due to my experience he wanted me to be interviewed for a head cashier position. After 2 weeks HR mgr called me up for a second interview with the Gen Manager .The Manager who interviewed me maybe has already somebody in mind so he did not ask a lot of questions.the interview lasted for about 5-10 minutes. and that's it. he told me that he will call up next week because they have other candidates to be interviewed that time.
Interview Question – Questions are more of a behavioral type. like name a time where you could not met the expectation or need of a customer...Tell me about about a time you went above and beyond for a customer...A time when you had an irate customer what did you do.. Answer Question
Customer Service Associate & Cashier Interview (Neutral Experience; Average Interview)
I applied in-person and the process took a day - interviewed at Lowe's.
Interview Details 3 interviews, first one with HR, second with ASM and third with store manager, pretty lengthy
Interview Question – They asked to describe specific examples of experience for multiple customer service scenarios, kind of caught me off guard Answer Question
Negotiation Details – Pretty straight forward, not many options. Wage is already set out.
Customer Service Associate Interview (Positive Experience; Easy Interview)
I applied online and the process took 3 days - interviewed at Lowe's in July 2012.
Interview Details I applied online at night and received a call the next morning asking to set up an interview. I received the call to set up a second interview on the way home from the first interview. Although it is a three stage interview process the third interview was conducted at the same time as the second and simply consisted of the store manager telling me I was hired
Interview Question – Tell me about a time you made a mistake at work? Answer Question
Head Cashier Interview (Positive Experience; Average Interview)
I applied in-person and the process took 5 days - interviewed at Lowe's in April 2012.
Interview Details Hiring process is simple. 3 Stage interview, meet with 2 managers, and then store manager to sign the final contract. Quick and easy as long as you are prepared and know general information about the company.
Interview Question – Most difficult question for me to answer was "name a time where you could not meet the expectations or needs of a customer in an incident, what did you do about it and how did you feel?" something along those lines. It is always hard to pick out your own faults and describe them without making yourself sound horrible, but you also want to be honest and realize that we are not perfect and admitting to mistakes or challenges we have faced in past is important to learn in the future. Answer Question
Negotiation Details – Was given a decent competitive wage, on a peak contract, which means no end date, but i am not considered part time or full time, so no benefits. I had been a cashier for 2 years previous at the same location, so my hiring process was a little more simple.
Very Easy Interview
Department Manager Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 1+ week - interviewed at Lowe's in July 2013.
Interview Details Received a phone call from a lady that asked some questions regarding my background. She scheduled an in-store interview with an assistant manager. No one informed him of the interview and he was surprised when I showed up, but based on my performance, I was brought back two days later for a final interview and job offer with the store manager.
Interview Question – Nothing too difficult or unusual. Most questions regarding how to handle different customer expectations. Based on my experience, however, the management didn't bother to ask me form questions, just discuss my personal experience in the field. Answer Question
Negotiation Details – I told them exactly what I wanted and it was all within reasonable demands. It was simple, easy, and fast. I asked for an above average salary, but I had one job offer already for that salary in hand, so they agreed without much discussion.
Seasonal Associate Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 3+ weeks - interviewed at Lowe's in March 2010.
Interview Details At least 2-3 interviews.
Interview Question – "Give an example of how you've handled a difficult situation at work". View Answer
Negotiation Details – Don't be afraid to haggle, but once they hit their ceiling, that's it.
Sales Specialist Interview (Positive Experience; Easy Interview)
I applied online and the process took 1 week - interviewed at Lowe's in October 2010.
Interview Details The process was 2 part and held at a Motel in town because is was to be the first store here
Interview Question – The questions were all pretty straightforward, regular fair stuff. Answer Question
Negotiation Details – I did ask for a higher hourly wage and got an additional $0.50 per hour. I also asked about what department and was told what was still open and then got the best one - appliances because of spiffs (money from vendors).
Customer Service Associate II Interview (Positive Experience; Easy Interview)
I applied online and the process took 4+ weeks - interviewed at Lowe's.
Interview Details Applied online... got a telephonic interview with HR Manager, general questions.. Why Lowe's? Why this position?
Then schedule for in person interview.. interview with HR Manager again.. some basic questions.. how would you handle angry customer.. ever you found a customer in understanding his problem... most difficult customer? what you like in this job? then interview with the Assistant store manager on same day... repeating questions... how would you made a complete sale? How would you feel working in totally different and new department and so on then they schedule interview with the store manager on the same day..He asked same types of questions like why should i select you.. why lowes? hows team work attracks you.. then just offer me a job
Interview Question – basic questions View Answer
Human Resources Interview (Neutral Experience; Average Interview)
The process took 3 weeks - interviewed at Lowe's in September 2010.
Interview Details The people were very nice, but very disorganized. I went through 3 different phone interviews with 3 individuals from 3 different divisions, then went through the interview process at 3 different locations. After successfully navigating the interview process I was told that they would be in touch regarding next steps. After no word and numerous follow-ups, they informed me that there was an issue with the internal employee requisition request. I had accepted another offer at that point.
Interview Question – How would you handle the rigors of this job? View Answer
Department Manager - Customer Service Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at Lowe's.
Interview Details I was contacted by the HR Manager rather quickly, (less than a week). Set up an interview the following week. Interviewed and did very well. You interview with your own zone specific manager. Original offer was 16.25 and didnt accept. After an hour they called back and offered much more and I accepted. Went back for my drug test and background check the same day. Started the following 2 weeks.
Interview Question – Nothing too challenging. Answer Question
Negotiation Details – Based on my experience it defaulted my pay to $16.25 and I declined however they were able to offer me $2.50 more.
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