Lowe's Interview Questions

Updated 22 Oct, 2014
Updated 22 Oct, 2014
1,307 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Head Cashier - Front End Interview

    Anonymous Interview Candidate in Vancouver, BC
    Anonymous Interview Candidate in Vancouver, BC
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Lowe's in May 2014.

    Interview Details

    HR Manager called me and set for interview and then he told me that due to my experience he wanted me to be interviewed for a head cashier position. After 2 weeks HR mgr called me up for a second interview with the Gen Manager .The Manager who interviewed me maybe has already somebody in mind so he did not ask a lot of questions.the interview lasted for about 5-10 minutes. and that's it. he told me that he will call up next week because they have other candidates to be interviewed that time.

    Interview Questions
    • Questions are more of a behavioral type. like name a time where you could not met the expectation or need of a customer...Tell me about about a time you went above and beyond for a customer...A time when you had an irate customer what did you do..   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  2.  

    Customer Service Associate & Cashier Interview

    Anonymous Interview Candidate in Edmonton, AB
    Anonymous Interview Candidate in Edmonton, AB
    Application Details

    I applied in-person. The process took a dayinterviewed at Lowe's.

    Interview Details

    3 interviews, first one with HR, second with ASM and third with store manager, pretty lengthy

    Interview Questions
    • They asked to describe specific examples of experience for multiple customer service scenarios, kind of caught me off guard   Answer Question
    Negotiation Details
    Pretty straight forward, not many options. Wage is already set out.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Customer Service Associate II Interview

    Anonymous Interview Candidate in Calgary, AB
    Anonymous Interview Candidate in Calgary, AB
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Lowe's.

    Interview Details

    Applied online... got a telephonic interview with HR Manager, general questions.. Why Lowe's? Why this position?
    Then schedule for in person interview.. interview with HR Manager again.. some basic questions.. how would you handle angry customer.. ever you found a customer in understanding his problem... most difficult customer? what you like in this job? then interview with the Assistant store manager on same day... repeating questions... how would you made a complete sale? How would you feel working in totally different and new department and so on then they schedule interview with the store manager on the same day..He asked same types of questions like why should i select you.. why lowes? hows team work attracks you.. then just offer me a job

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
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  5.  

    Department Manager Interview

    Anonymous Interview Candidate in Edmonton, AB
    Anonymous Interview Candidate in Edmonton, AB
    Application Details

    I applied online. The process took 1+ weekinterviewed at Lowe's in July 2013.

    Interview Details

    Received a phone call from a lady that asked some questions regarding my background. She scheduled an in-store interview with an assistant manager. No one informed him of the interview and he was surprised when I showed up, but based on my performance, I was brought back two days later for a final interview and job offer with the store manager.

    Interview Questions
    • Nothing too difficult or unusual. Most questions regarding how to handle different customer expectations. Based on my experience, however, the management didn't bother to ask me form questions, just discuss my personal experience in the field.   Answer Question
    Negotiation Details
    I told them exactly what I wanted and it was all within reasonable demands. It was simple, easy, and fast. I asked for an above average salary, but I had one job offer already for that salary in hand, so they agreed without much discussion.
    Accepted Offer
    Positive Experience
    Easy Interview
  6. 1 person found this helpful  

    Customer Service Associate Interview

    Anonymous Interview Candidate in London, ON
    Anonymous Interview Candidate in London, ON
    Application Details

    I applied online. The process took 3 daysinterviewed at Lowe's in July 2012.

    Interview Details

    I applied online at night and received a call the next morning asking to set up an interview. I received the call to set up a second interview on the way home from the first interview. Although it is a three stage interview process the third interview was conducted at the same time as the second and simply consisted of the store manager telling me I was hired

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Head Cashier Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person. The process took 5 daysinterviewed at Lowe's in April 2012.

    Interview Details

    Hiring process is simple. 3 Stage interview, meet with 2 managers, and then store manager to sign the final contract. Quick and easy as long as you are prepared and know general information about the company.

    Interview Questions
    • Most difficult question for me to answer was "name a time where you could not meet the expectations or needs of a customer in an incident, what did you do about it and how did you feel?" something along those lines. It is always hard to pick out your own faults and describe them without making yourself sound horrible, but you also want to be honest and realize that we are not perfect and admitting to mistakes or challenges we have faced in past is important to learn in the future.   Answer Question
    Negotiation Details
    Was given a decent competitive wage, on a peak contract, which means no end date, but i am not considered part time or full time, so no benefits. I had been a cashier for 2 years previous at the same location, so my hiring process was a little more simple.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Specialist Interview

    Anonymous Interview Candidate in Windsor, ON
    Anonymous Interview Candidate in Windsor, ON
    Application Details

    I applied online. The process took a weekinterviewed at Lowe's in October 2010.

    Interview Details

    The process was 2 part and held at a Motel in town because is was to be the first store here

    Interview Questions
    • The questions were all pretty straightforward, regular fair stuff.   Answer Question
    Negotiation Details
    I did ask for a higher hourly wage and got an additional $0.50 per hour. I also asked about what department and was told what was still open and then got the best one - appliances because of spiffs (money from vendors).
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Human Resources Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    The process took 3 weeksinterviewed at Lowe's in September 2010.

    Interview Details

    The people were very nice, but very disorganized. I went through 3 different phone interviews with 3 individuals from 3 different divisions, then went through the interview process at 3 different locations. After successfully navigating the interview process I was told that they would be in touch regarding next steps. After no word and numerous follow-ups, they informed me that there was an issue with the internal employee requisition request. I had accepted another offer at that point.

    Interview Questions
    • How would you handle the rigors of this job?   View Answer
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Seasonal Associate Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied through an employee referral. The process took 3+ weeksinterviewed at Lowe's in March 2010.

    Interview Details

    At least 2-3 interviews.

    Interview Questions
    • "Give an example of how you've handled a difficult situation at work".   View Answer
    Negotiation Details
    Don't be afraid to haggle, but once they hit their ceiling, that's it.
    Accepted Offer
    Neutral Experience
    Average Interview
  11.  

    Instructional Designer Interview

    Anonymous Interview Candidate in Charlotte, NC (US)
    Anonymous Interview Candidate in Charlotte, NC (US)
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Lowe's.

    Interview Details

    Went through 3 rounds of interviews (was even brought on-site) over the course of 2 months.

    Here are my overall thoughts about the company and team interview:

    - Company seems like a good place to work (just a little old school).

    - The Mooresville campus is gorgeous.

    - Heard a lot of "drinking the kool-aid" comments which can be both good or bad.

    - The team I interviewed with seemed to be focused more on theories rather than every day practical applications.

    - Some of the people interviewing had far less experience and it was obvious when I asked them questions about their jobs/experience.

    - The job description was more of a training role rather than ID (they outsource their eLearning development FYI).

    - The recruiter was more interested in his phone than me when he was giving me a "tour."

    Just make sure you do your homework and ask a TON of questions because some things get lost in translation. It's a decent place to work, just not for me.

    Interview Questions
    No Offer
    Neutral Experience
    Easy Interview

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