There is no interviewing process. You go to the site, fill out the application, send resume, and wait for their response. It takes about 2-4 weeks to hear from them. You must then pay for a background check, approximately 60 us dollars, and wait.
You will be taking CC information, so, your background is key. The fee is non-refundable.
You must have a phone with a noise-cancelling headset, no cellphones, no VOIP, and they prefer you to have a P.O.T.S. Line, and or cable lines are acceptable. You need to have all of the anti virus protection and ways to keep your computer clean.
If I am not mistaken, you do have like one week or so, to complete some testing. self-paced modules, as in how to navigate through the screens and some product knowledge. They do not hire in CT. You are not an employee, but, an independent contractor.