Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      KeyBank

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: KeyBank reviews | KeyBank jobs | KeyBank salaries | KeyBank benefits | KeyBank conversations
      KeyBank interviewsKeyBank Teller interviewsKeyBank interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      TD
      3.6★Compensation and benefits
      avatar
      RBC
      3.7★Compensation and benefits
      avatar
      CIBC
      3.6★Compensation and benefits
      avatar
      HSBC
      3.7★Compensation and benefits

      Teller Interview

      May 2, 2012
      Anonymous interview candidate
      Woodinville, WA
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at KeyBank (Woodinville, WA) in Mar 2012

      Interview

      After completing an online application, I received an invitation to complete a 'virtual screening', which was an online series of questions ranging from questions about how you would handle specific situations (multiple choice) to 'math type' questions. After passing that screen, I was invited to an 'interview day' in their corporate office, which took place almost a month later. I've done panel interviews before (both as an interviewer and as an interviewee), but this was the first time I'd ever heard of a group interview, where there were several of us (5) who were applying for the same position in the same room, all being asked questions (individually, one at a time) by a panel of 4 or 5 company managers. (I have since learned that this seems to be fairly common in the banking industry for teller positions.) None of us was asked the same question, with the exception of some basic questions about our backgrounds and which branch we were looking to work at. All the situational questions asked of each of us were different. Following that process, which took about an hour, we took about a 10-minute break, at which point each of the managers came back and took each of us separately into a different room for a 1:1 interview. Based on the description of the job during the process, I realized that it was probably not something I wanted to do, and pretty much took myself out of the running during the 1:1 interview, however I felt comfortable during the interview and it was very well handled by all of the managers.

      Interview questions [1]

      Question 1

      Tell me about a time when you had to deal with a difficult customer or client? What happened, how did you handle it, and what was the outcome?
      Answer question

      Other Teller interview reviews for KeyBank

      Teller Interview

      May 4, 2025
      Anonymous interview candidate
      Portland, OR
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at KeyBank (Portland, OR) in Apr 2025

      Interview

      The recruiter did not sound interested throughout the whole interview and asked borderline offensive questions. A little background: I was unemployed for a while due to layoffs. I guess the recruiter did not like the fact that there were gaps in my work history and asked me if I am still unemployed? How would I support myself financially if I weren't employed? What am I trying to get out of being a teller? Is this really appropriate for a phone screening? I got a rejection a week after the phone interview.

      Interview questions [1]

      Question 1

      Are you currently employed? Please explain the gaps on your resume.
      Answer question

      Teller Interview

      Jan 25, 2026
      Anonymous employee
      Cincinnati, OH
      Accepted offer
      Positive experience
      Average interview

      Teller Interview

      Jan 5, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at KeyBank

      Interview

      Phone call with recruiter shortly after applying (about 3 days), meeting with supervisor about a week later. Job offered that day over the phone and started the next week. Pretty straightforward the entire way

      Interview questions [1]

      Question 1

      Tell me about a challenging experience at work.
      Answer question

      Application

      I applied in-person. I interviewed at KeyBank (Cincinnati, OH) in Jun 2023

      Interview

      One in person interview with hiring manager. Asks a multitude of questions regarding my banking experience, customer service experience, handling confidentiality, etc. Situational questions regarding disgruntled customers. Handling working relationship questions as well.

      Interview questions [1]

      Question 1

      How would you handle confidential costumer information.
      Answer question