J.P. Morgan
3.4 of 5 3,615 reviews
www.jpmorgan.com New York, NY 5000+ Employees

J.P. Morgan Teller Interview Questions & Reviews

Updated Jan 25, 2014
All Interviews Received Offers

Getting the Interview 

90%
5%
2%

Interview Experience 

60%
33%
5%

Interview Difficulty 

86 candidate interviews Back to all interview questions
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1 person found this helpful

Accepted Offer

Neutral Experience

Average Interview

Teller Interview

Teller
College Station, TX (US)

I applied online and the process took 1+ week - interviewed at J.P. Morgan in January 2014.

Interview Details I applied online on a Friday and on Tuesday I got an email from a recruiter about doing a video interview through hirevu. For the video interview you record yourself answering questions via webcam. After that a recruiter called about setting up an interview at the branch. I then had two interviews one with the branch manager and one with the assistant branch manager. After my interviews I got a call a day later from the recruiter offering me the position. I then had to do a drug test and get fingerprinted. Training will be three and a half days tu,we,th,fri.

Interview Question – for the video interview they asked me
what do you know about chase and the teller position
what would you manager say are your strengths and weaknesses
how did you deal with a difficult customer
what is a time you went above and beyond for the customer
have you ever balanced your own till and what was the biggest overage or shortage
  Answer Question

Negotiation Details – there was none they offered me 10.00 per hour

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Accepted Offer

Positive Experience

Average Interview

Teller Interview

Teller
Seattle, WA (US)

I applied online and the process took 1+ week - interviewed at J.P. Morgan in March 2012.

Interview Details Online application includes assessment of customer service and cash handling. Phone interview 3 days after submitting application. Basic questions about cash handling experience, customer services, some situational questions as how you deal with difficult customers. In-person interview with assistant branch manager and branch manager a week later. Very organized, professional people, questions involved how to handle difficult situations.

Interview Question – Why did you leave you last job?   View Answer

Negotiation Details – I did not negotiate.

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Accepted Offer

Neutral Experience

Teller Interview

Teller

I applied online and the process took 1 week - interviewed at J.P. Morgan.

Interview Details Applied, received a call from the recruiter, then had a face to face interview with BM and ABM

Interview Question – Why Chase?   Answer Question

Negotiation Details – no negotiation

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Accepted Offer

Negative Experience

Difficult Interview

Teller Interview

Anonymous Employee
Brownstown, MI (US)

I applied online and the process took 1+ week - interviewed at J.P. Morgan in June 2011.

Interview Details I had only one interview after the weeder phone interview, with usual questoins you'd expect to see. It was a while before I heard back and a while until my start date was posted. I experienced many problems with the company as I was getting started. My first impression was rather negative.

Interview Question – "How do you work as a member as a team"   View Answer

Negotiation Details – Here's you hourly salary. Deal with it.

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No Offer

Neutral Experience

Teller Interview

Teller

Interviewed at J.P. Morgan

Interview Details Phone interview

Interview Question – What was your least favorite thing about your previous job?   Answer Question

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No Offer

Positive Experience

Average Interview

Teller Interview

Anonymous Interview Candidate
Miami, FL (US)

I applied online and the process took 1 week - interviewed at J.P. Morgan in June 2013.

Interview Details I applied online and got an email for a video interview. I passed that and HR called me up and want to set me up with a branch manager.I went to the interview and i thought i did pretty well but havent heard back from them yet.

Interview Question – Sell me this item(could be anything)   View Answer

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1 person found this helpful

No Offer

Neutral Experience

Teller Interview

Anonymous Interview Candidate

I applied through an employee referral and interviewed at J.P. Morgan.

Interview Details clear, straight to the point. I was able to complete it at an efficient time.

Interview Question – there were not any unexpected questions   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Teller Interview

Anonymous Employee
Chandler, AZ (US)

I applied online and the process took 4+ weeks - interviewed at J.P. Morgan in February 2010.

Interview Details Applied online, did pre interview questions with recruitetr, then inperson interview with branch manaagment. Many questions were around cash handeling and my history balancing cash. Other questions were around following policy, and working together as a team.

Interview Question – History with difficult co-workers. Describing a situation where coworkers did not get along, and what was done to improve or resolve the situation.   Answer Question

Negotiation Details – They offered me salary based on experince. The deal was take it or leave it. Chase does not negotiate it's hiring offers.

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No Offer

Positive Experience

Teller Interview

Teller

I applied online and interviewed at J.P. Morgan.

Interview Details Sent my resume in for a job opening, ten days later they called me and scheduled and interview. Everyone there was really nice and friendly. It was easily noticed that they really care for their customers.

Interview Question – They were all pretty well expected and average, difficulty wise.   Answer Question

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Accepted Offer

Neutral Experience

Teller Interview

Anonymous Employee

Interviewed at J.P. Morgan

Interview Details Easy if you have experience with previous bank

Interview Question – How would you handle an out of control customer   Answer Question

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