J. Crew

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J. Crew Interview Questions & Reviews

Updated Jul 16, 2014
All Interviews Received Offers

Getting an Interview  

55%
22%
11%

Interview Experience  

72%
19%
8%

Interview Difficulty  

Average Difficulty
198 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Average Interview

Sales Support Interview

Sales Support
Toronto, ON

I applied online and the process took 2+ weeks - interviewed at J. Crew in September 2012.

Interview Details Group interview with about 10 people. Fun experience with style guide and water provided. Conversational setting, speak when you wanted to. Lots of standard questions like what was a tricky customer service situation you had to deal with, why do you want to work at j crew etc


Accepted Offer

Positive Experience

Very Easy Interview

Sales Associate Interview

Sales Associate
Toronto, ON

Interviewed at J. Crew

Interview Details Walked in, talked to the manager - she scheduled me for an interview the next day. We talked for about ten minutes outside of the store and as a big fan of J.Crew, I just went on and on about what I loved about the company (I name-dropped collaborations I loved, including the Liberty Floral collection). She said she was very impressed with me, but would have to go through a second interview as it was protocol. However, I got a call within the next week offering me a position.

Interview Question – Why J.Crew?   Answer Question

Negotiation Details – Negotiated starting salary (I started higher up because of previous experience)


Accepted Offer

Neutral Experience

Average Interview

Sales Associate Interview

Sales Associate

I applied in-person and the process took 2 weeks - interviewed at J. Crew.

Interview Details Approached a manager in store and was given an application to fill out. Contacted within two days to attend a group interview. Interview was very casual, with around 10 people.

Interview Question – Mostly basic questions about customer experience and personal fashion styles   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Sales Associate Interview

Sales Associate
Vaughan, ON

I applied online and the process took 1 week - interviewed at J. Crew in September 2012.

Interview Details Lots of questions about customer service and how you would treat a customer.
Went on about discounts and dress code

Interview Question – When have you made a mistake at work?   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Sales Support Interview

Sales Support
Toronto, ON

I applied online and the process took 4 months - interviewed at J. Crew in September 2012.

Interview Details Sales Associates and Support were all put in the same room and same situation when it came to the group interview. There were originally supposed to be 10 of us, but only 9 showed up. The interviewers were kind enough to wait a few minutes for the tardy, but once it past 5 minutes, they began the interview. Questions included (but weren't limited to):

- Why J Crew?
- What is a trait that defines great customer service?
- Tell us about a situation where you had to exceed your job description.
- Think Quick: They told us a word and we had to say the first thing that came to mind.

Note: The interviews themselves were rather easygoing. The interviewers were calm and fun, and they made us feel more at ease with each other.

Interview Question – The most difficult question would have to be regarding customer service experience (ideally in the retail world) and since I had no prior experience, I had to make do with a slightly modified version of a situation to match what they were looking for.   Answer Question

Negotiation Details – I wasn't interested in negotiation, although it didn't seem negotiable. I was called 2 weeks after the interview and told that I was undergoing a background check and I was currently 'conditionally accepted'. I was never told I was 'fully accepted', but I assume I am now since I have an employee number, etc.


Accepted Offer

Positive Experience

Difficult Interview

J Crew Sales Interview

J Crew Sales
Edmonton, AB

I applied in-person and the process took a day - interviewed at J. Crew in May 2012.

Interview Details It was a group interview in a conference centre, it will take you at least 3 hours.

Interview Question – What would ask J.Crew a company ?   Answer Question


Accepted Offer

Positive Experience

Average Interview

Part Time Sales Associate Interview

Part Time Sales Associate

I applied in-person and the process took 2 weeks - interviewed at J. Crew.

Interview Details I saw a posting outside of a new J. Crew store to open in my city and sent in a resume to the email address. I was contacted back within a few days to schedule an interview. I went in for an interview that was mostly fit--asked me about who I was, what my interests were, why J. Crew, what my favorite style was, what was my personal style, my greatest strengths and weaknesses, all pretty straightforward and what you would expect from a reasonable fit interview. My employer called me back within a few days to give me the offer but said that the background check needed to formally go through before he could extend the official offer. The background check came back clean, I was extended the offer, and went to training and work fairly shortly afterwards.

Interview Question – How would you describe your own fashion style?   Answer Question


Accepted Offer

Positive Experience

Very Easy Interview

Selector Interview

Selector

I applied online and interviewed at J. Crew.

Interview Details The process was very easy and very short. I was only brought in once for a single interview and was practically given the position on the spot. They reviewed the job functions and salary and asked me if I was okay with everything that they had outlines


No Offer

Positive Experience

Average Interview

Sales Associate Interview

Sales Associate
Hackensack, NJ (US)

I interviewed at J. Crew in May 2013.

Interview Details Pros – The discount is great! 50% off all sale items that end in .99
Depending on what store you are at the hours may not be that bad
The managment was relaxed but strict when they needed to be

Cons – You need to have pateinces to deal with the clients that come into the store
Many will mess up a pile of freshly folded clothes that you have to go back and continue to fix

Interview Question – compare jcrew to other retailers.   Answer Question


Accepted Offer

Positive Experience

Easy Interview

Cashier/Sales Support Interview

Cashier/Sales Support
Garden City, NY (US)

I applied in-person and the process took a day - interviewed at J. Crew in May 2012.

Interview Details There was just one interview, and you pretty much found out on the spot if you got it (if you don't find out immediately you probably didn't get it). You speak with the hiring manager (there were 4 different managers and 1 key holder, which is like an assistant manager in that he/she has the store key and occasionally opens/closes the store) for 10-20 minutes and you get the standard interview questions (more on the questions below).

Interview Question – Everything was straightforward, no trick questions. Tell me about yourself, what are your hobbies, do you like working with people, do you see yourself as a cashier or a sales person, etc.   Answer Question

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