J. Crew

  www.jcrew.com
  www.jcrew.com

J. Crew Interview Questions

Updated 16 Nov, 2014
Updated 16 Nov, 2014
223 Interview Reviews

Interview Experience

Interview Experience

75%
18%
6%

Getting an Interview

Getting an Interview

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23%
10%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Associate Store Manager Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person – interviewed at J. Crew.

    Interview Details

    Received a phone call for interview, had the interview with the HR Recruiter, Area and Regional Manager, and had an offer very shortly after. The interview wasn't strange or in-depth, but the HR Recruiter was very focused and asked questions regarding my life rather than experience. They are interested in finding the right person (when it comes to the US).

    Interview Questions
    • What are the most important qualities that a manager can have?   View Answer
    Accepted Offer
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Interview Details

    Walked in, talked to the manager - she scheduled me for an interview the next day. We talked for about ten minutes outside of the store and as a big fan of J.Crew, I just went on and on about what I loved about the company (I name-dropped collaborations I loved, including the Liberty Floral collection). She said she was very impressed with me, but would have to go through a second interview as it was protocol. However, I got a call within the next week offering me a position.

    Interview Questions
    Negotiation Details
    Negotiated starting salary (I started higher up because of previous experience)
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at J. Crew.

    Interview Details

    Approached a manager in store and was given an application to fill out. Contacted within two days to attend a group interview. Interview was very casual, with around 10 people.

    Interview Questions
    • Mostly basic questions about customer experience and personal fashion styles   Answer Question
    Accepted Offer
    Average Interview
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  5.  

    Sales Support Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 2+ weeksinterviewed at J. Crew in September 2012.

    Interview Details

    Group interview with about 10 people. Fun experience with style guide and water provided. Conversational setting, speak when you wanted to. Lots of standard questions like what was a tricky customer service situation you had to deal with, why do you want to work at j crew etc

    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Sales Support Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 4+ monthsinterviewed at J. Crew in September 2012.

    Interview Details

    Sales Associates and Support were all put in the same room and same situation when it came to the group interview. There were originally supposed to be 10 of us, but only 9 showed up. The interviewers were kind enough to wait a few minutes for the tardy, but once it past 5 minutes, they began the interview. Questions included (but weren't limited to):

    - Why J Crew?
    - What is a trait that defines great customer service?
    - Tell us about a situation where you had to exceed your job description.
    - Think Quick: They told us a word and we had to say the first thing that came to mind.

    Note: The interviews themselves were rather easygoing. The interviewers were calm and fun, and they made us feel more at ease with each other.

    Interview Questions
    • The most difficult question would have to be regarding customer service experience (ideally in the retail world) and since I had no prior experience, I had to make do with a slightly modified version of a situation to match what they were looking for.   Answer Question
    Negotiation Details
    I wasn't interested in negotiation, although it didn't seem negotiable. I was called 2 weeks after the interview and told that I was undergoing a background check and I was currently 'conditionally accepted'. I was never told I was 'fully accepted', but I assume I am now since I have an employee number, etc.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Vaughan, ON
    Anonymous Interview Candidate in Vaughan, ON
    Application Details

    I applied online. The process took a weekinterviewed at J. Crew in September 2012.

    Interview Details

    Lots of questions about customer service and how you would treat a customer.
    Went on about discounts and dress code

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    J Crew Sales Interview

    Anonymous Interview Candidate in Edmonton, AB
    Anonymous Interview Candidate in Edmonton, AB
    Application Details

    I applied in-person. The process took a dayinterviewed at J. Crew in May 2012.

    Interview Details

    It was a group interview in a conference centre, it will take you at least 3 hours.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate in New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at J. Crew.

    Interview Details

    -Applied through university career link
    -Walked in resume before I received a call back from university application
    -Called 3 times within 2 weeks to show genuine interest in landing an interview
    -Got an interview with the hiring manager
    -Received a call within a week with a job offer

    Interview Questions
    • What do you have to offer J.Crew (having no retail experience)?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at J. Crew.

    Interview Details

    I went in to the store and asked if they were hiring. They weren't at the time, but when I came back two weeks later with a filled out application they had openings. So I ended up having an interview with one of the managers on the spot and then was able to interview with the store manager a few minutes later. Very simple interview. I didn't wear any J. Crew apparel but I did wear clothing that looked like it could be sold there. Both interviews were casual and more conversational than question based, though they did ask questions they needed to know, while trying to get to know me personally.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at J. Crew.

    Interview Details

    I was interviewed by two managers and it was very relaxing. They asked me to talk about myself and tried to get to know me a bit better. Then moved onto asking about the brand and my previous experience etc. It is not a hard interview at all unless you don't know anything about the brand.

    Interview Questions
    • Nothing unexpected or challenging. I had a question where they asked me what may be the biggest challenges in this role and how can you overcome this. This was slightly unexpected, I've never had this question in my previous retail interviews. But overall it is not a difficult question. Just be yourself and show interests in the company!   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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