J. Crew Interview Questions

Updated Sep 14, 2014
Updated Sep 14, 2014
208 Interview Reviews

Interview Experience

Interview Experience

73%
19%
7%

Getting an Interview

Getting an Interview

56%
22%
11%

Interview Difficulty

2.4
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

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  1.  

    Sales Support Interview

    Anonymous Interview Candidate  in  Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 2+ weeks - interviewed at J. Crew in September 2012.

    Interview Details

    Group interview with about 10 people. Fun experience with style guide and water provided. Conversational setting, speak when you wanted to. Lots of standard questions like what was a tricky customer service situation you had to deal with, why do you want to work at j crew etc

    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Interview Details

    Walked in, talked to the manager - she scheduled me for an interview the next day. We talked for about ten minutes outside of the store and as a big fan of J.Crew, I just went on and on about what I loved about the company (I name-dropped collaborations I loved, including the Liberty Floral collection). She said she was very impressed with me, but would have to go through a second interview as it was protocol. However, I got a call within the next week offering me a position.

    Interview Questions
    Negotiation Details
    Negotiated starting salary (I started higher up because of previous experience)
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at J. Crew.

    Interview Details

    Approached a manager in store and was given an application to fill out. Contacted within two days to attend a group interview. Interview was very casual, with around 10 people.

    Interview Questions
    • Mostly basic questions about customer experience and personal fashion styles   Answer Question
    Accepted Offer
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Vaughan, ON
    Anonymous Interview Candidate in Vaughan, ON
    Application Details

    I applied online. The process took 1 week - interviewed at J. Crew in September 2012.

    Interview Details

    Lots of questions about customer service and how you would treat a customer.
    Went on about discounts and dress code

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Support Interview

    Anonymous Interview Candidate  in  Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 4 months - interviewed at J. Crew in September 2012.

    Interview Details

    Sales Associates and Support were all put in the same room and same situation when it came to the group interview. There were originally supposed to be 10 of us, but only 9 showed up. The interviewers were kind enough to wait a few minutes for the tardy, but once it past 5 minutes, they began the interview. Questions included (but weren't limited to):

    - Why J Crew?
    - What is a trait that defines great customer service?
    - Tell us about a situation where you had to exceed your job description.
    - Think Quick: They told us a word and we had to say the first thing that came to mind.

    Note: The interviews themselves were rather easygoing. The interviewers were calm and fun, and they made us feel more at ease with each other.

    Interview Questions
    • The most difficult question would have to be regarding customer service experience (ideally in the retail world) and since I had no prior experience, I had to make do with a slightly modified version of a situation to match what they were looking for.   Answer Question
    Negotiation Details
    I wasn't interested in negotiation, although it didn't seem negotiable. I was called 2 weeks after the interview and told that I was undergoing a background check and I was currently 'conditionally accepted'. I was never told I was 'fully accepted', but I assume I am now since I have an employee number, etc.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    J Crew Sales Interview

    Anonymous Interview Candidate  in  Edmonton, AB
    Anonymous Interview Candidate in Edmonton, AB
    Application Details

    I applied in-person. The process took a day - interviewed at J. Crew in May 2012.

    Interview Details

    It was a group interview in a conference centre, it will take you at least 3 hours.

    Interview Questions
    Accepted Offer
    Positive Experience
    Difficult Interview
  8.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I dropped off my application at the store and they contacted me soon after for an interview. We had a short interview with normal interview questions and it was a very easy process.

    Interview Questions
    • Why do you want to work in retail, and more specifically, why J. Crew?   Answer Question
    Accepted Offer
  9.  

    Associate Planner Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 days - interviewed at J. Crew in February 2014.

    Interview Details

    Had a great phone interview with HR, the woman said she would pass my resume along to the planning department. Never heard from them again, even after emailing her twice.

    Interview Questions
    No Offer
    Neutral Experience
    Average Interview
  10.  

    Part-Time Sales Associate Interview

    Anonymous Interview Candidate  in  Merrimack, NH (US)
    Anonymous Interview Candidate in Merrimack, NH (US)
    Application Details

    I applied through other source - interviewed at J. Crew in July 2014.

    Interview Details

    Pretty straight forward process. I walk in to the store, meet the store director and she reviewed my resume. Then the director schedule the interview date the following week.

    Interview Questions
    • questions pretty general: related to previous job experiences, how you handle upset customers?   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Sales Support Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I applied in-person. The process took 2 weeks - interviewed at J. Crew in July 2014.

    Interview Details

    Application is submitted in-store only. At submission of application a manger will ask basic questions such as availability, why J Crew, and work experience. Following, a manager will reach out for an interview. My interview for a small store was pretty quick and one-on-one, with the HR manager asking many questions such as why J Crew, basic selling strategy, etc. Nothing out of left field. Then the store manager also does an interview. Few personal questions are asked, but the managers are very attentive to responses.

    Interview Questions
    Negotiation Details
    I was able to request a schedule I liked and negotiated a possible raise in the future based on performance.
    Accepted Offer
    Positive Experience
    Average Interview

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