IATA Interview Questions

Updated Aug 18, 2014
Updated Aug 18, 2014
12 Interview Reviews

Interview Experience

Interview Experience

50%
20%
30%

Getting an Interview

Getting an Interview

69%
11%
11%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Safety Interview

    Anonymous Interview Candidate  in  Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    I applied online. The process took 2 weeks - interviewed at IATA in April 2010.

    Interview Details

    I applied, they contacted me and set up an interview. There were a bunch of people, mostly women, in the open office area on the way to the interview room. One of them must have been rooting for me as she smiled broadly at me as I passed by. The interview was unremarkable enough, usual things to ask. One guy really didn't get me though, he was argumentative, and couldn't understand why I would want to leave where I was. He also must have been told at the last second that he was to be in on the interview, as he very obviously hadn't read my resume. There was also a very senior fellow and a HR lady, all of them born outside Canada, which meant that they didn't always get my background or how my employer operated. We discussed everything, money included. The dismissive fellow said that I would terribly bored and shouldn't take the job. The senior one said that it was "premature" for me to be asking if they wanted to see a portfolio of my work. They promised to call, gave me a phone extension to check with them, never told me their names, and that was it. I called a week later but was put through to a dead extension, then transferred to someone not in HR who had no idea what I was talking about. Did some research later, as I couldn't figure out why the hot/cold: old neighbour worked there, got along great, had a falling out.

    Interview Questions
    • None, all pretty standard, hard part was just connecting with them.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  2. 2 people found this helpful  

    Assistant Manager Interview

    Anonymous Interview Candidate  in  Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    I applied online. The process took 2 months - interviewed at IATA in February 2008.

    Interview Details

    Very haphazard, disorganized and poorly administered.

    Negotiation Details
    No negotiations. Take it or leave it.
    Accepted Offer
    Negative Experience
    Average Interview
  3. 3 people found this helpful  

    Customer Services Representative Interview

    Anonymous Interview Candidate  in  Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    The process took 4+ weeks - interviewed at IATA in March 2011.

    Interview Details

    step one: phone
    step two: video conference
    step three: personality/skills test
    step four: 3 recommendations
    step five: skills test

    Accepted Offer
    Positive Experience
    Easy Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Best if you have a network in the organisation. The HR may not work very quickly due to the nature of their business but through a contact, I was able to get my CV and Cover letter directly to the HR. Within a fortnight, I received an email inviting me for an interview, which can be done either by phone or face-to-face, and in a very open and friendly fashion. The HR manager will be accompanied by the Head of that particular team you are keen to join. All they want is to know the candidate better.

    Interview Questions
    • They really were interested in the jobs I did beforehand and my qualifications. Asked about what I learnt in university that would apply to the job here. They asked why I did not want to pursue a more professional position given my professional qualifications.   Answer Question
    Negotiation Details
    No, as an intern allowance at IATA is fixed. In Singapore, this is the gross salary and the candidate gets an additional 16% on top of this allowance into the pension fund.
    Accepted Offer
  6. 1 person found this helpful  

    Intern Ground Operations Audit Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 months - interviewed at IATA in March 2014.

    Interview Details

    There were four stages of the interview. FIrst one - phone conversation like "why us", "what do you know about us" etc. Secon - skype interview, took like 40 min, a bit more detailed, more about company, about relations with ICAO etc. Third - online interpersonal skills test. Forth - refference check.

    Interview Questions
    • What is the difference between ICAO and IATA - in relation to who they are related to, and on what terms work they do.   Answer Question
    Reasons for Declining

    I managed to find another, permanent job long before whole process ended.

    Declined Offer
    Difficult Interview
  7. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university. The process took 2 months - interviewed at IATA in July 2012.

    Interview Details

    I applied for an internship in the Amman, Jordan office after receiving a special invitation via an alumni connection at my university. A month later, I received an email reply from the alumni connection (an IATA HR staff member) informing me that the position for the internship had already been filled, but that he had looked at my resume and thought I could be a great fit for a fulltime Customer Service position.

    We scheduled a skype interview and I was impressed with the HR guy's willingness to spend an hour talking with me. He even assured me that people came to IATA from all sorts of professional backgrounds, and that I should not be discouraged by my previous non-profit experience. We ended the conversation positively with the HR guy asking me to email him my university diploma and a list of references. He would forward my materials onto the team manager in Amman, who would lead the next interview.

    I emailed all the requested materials and patiently waited. After a week, I followed up and the HR guy told me the team manager had a personal issue to attend to and wouldn't be working for the rest of the week. I wrote back promising to touch base the following week. I wrote a week later, no response. I wrote again the next week, no response. I wrote each week for a month before finally accepting another job offer.

    As I had been essentially "recruited" from an internship application to apply for a full-time position, the experience was a let down. I just wish the HR guy could have been honest and not wasted my time if something came up to delay the process or if he wasn't seriously considering hiring me. This type of communication signals a lack of transparency and integrity.

    Interview Questions
    No Offer
    Negative Experience
    Easy Interview
  8.  

    Analyst Remittance and Settlement Interview

    Anonymous Interview Candidate  in  Miami, FL (US)
    Anonymous Interview Candidate in Miami, FL (US)
    Application Details

    I applied through an employee referral. The process took 3 months - interviewed at IATA in January 2011.

    Interview Details

    Same as in other jobs. Final approval comes from Geneva.

    Interview Questions
    • The psicological test from Human Capital + the test to enter each area are not easy to pass if you don't know much about the topic   View Answer
    Negotiation Details
    What were you able to negotiate? What advice would you give others considering an offer?
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Business Development Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Initially posted my CV along with other info on their jobs website in April for a particular position but also uploaded on to their general database from where they recruit. I was refused for the position I had originally applied for but they were in touch with me at the end of May by telephone saying they woud like to conduct a telephone interview.

    Interview was then carried out over the telephone, with a lady from recruitment and the gentleman I would be working with in business development. They alternated the questions; some were standard (describe a situation where you had to overcome a conflict, if you had to use three words to descirbe yourself what would they be, walk us through your cv) others were a little more specific (what are you expecting from this job, talk to us about x job experience).

    All in all the interview environment was a rather relaxed one. I never felt like they were trying to test, trap, or trick me, they seemed interested in getting to know who I was, what I did in my personal life as hobbies, how I thought friends saw me. Perhaps because the internship involved working closely with the Business Development Manager they sought to discern whether my personality fit with the position.

    Afterwards I was told to provide them with two references, and had to take an online values test. Not a pass or fail test, just to see how my values matched with those of IATA.

    Interview Questions
    Reasons for Declining

    Received another job offer.

    Declined Offer
    Positive Experience
    Average Interview
  10.  

    Intern Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4 weeks - interviewed at IATA in September 2011.

    Interview Details

    Casual interview. Still waiting on response. Not very difficult.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  11. 1 person found this helpful  

    Head of Department Interview

    Anonymous Interview Candidate  in  Geneva (Switzerland)
    Anonymous Interview Candidate in Geneva (Switzerland)
    Application Details

    I applied online. The process took a day - interviewed at IATA in January 2009.

    Interview Details

    Approached by email with a proposal for a phone interview. Two weeks after the interview was invited to a personal interview at the offices of IATA.
    Was interviewed by three people for about 90 min, and then by a panel of two people for about 30 min.
    The offer was made over the phone and the letter arrived by courier.

    Interview Questions
    • IATA has a quite strange collection of values, so one of the questions was to describe how do you embrace one of he values, e.g. Speed   View Answer
    Negotiation Details
    The money was offered upfront and it was hard to resists a 6 digit tax free salary.
    Accepted Offer
    Positive Experience
    Easy Interview

Worked for IATA? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.