GEICO Interview Questions & Reviews

Interview Details Overall, the interview process is very long and somewhat repetitive. First, I applied online and the next day I was emailed to set up a day where I could have my phone interview. The phone interview was extremely basic. Basically what they do is introduce themselves and have you tell them a little about yourself. Then they go over the job details and the potential shift that you will be working. They may also ask a few questions like "why do you want to work for Geico" or something like that. After they determine if you sound good on the telephones, they will tell you that they want to move you further along in the interview process and will set up a day for you to come in and take the computer testing and speed typing test. These tests are really quite simple to be honest. Just make sure that you PAY ATTENTION to the practice sessions that they have you do before you actually take the test. After the computer test, they will have you complete a 118 personality questionaire. After this, the person from the front desk will come in a let you know whether or not you have passed. Those who didn't pass will leave and those that did pass will wait in the lobby for someone from HR to come out and interview you. The interview takes maybe a half an hour and includes all of the basic behavioral questions, such as, "tell me about a time when you dealt with a customer who was angry, and tell me what you did." Overall, it's pretty easy. Once again, they will go over the specifics of the job and ask you if it sounds good to you. If you pass this interview, they will schedule a time for you to come back in a do a "role play" test. This is what I was most nervous for, but I will tell you that it is NOT that bad. You sit down in a room with a phone, pens and highlighters. They will give you about 4 sheets on this fake company that you have to sell. Mine was a car wash, as it is with many others. You get 15 minutes to study the sheets of paper and then you will be called 3 times by the person interviewing you. They will pretend to be customers, so MAKE SURE that you are friendly and kind, along with upbeat and happy. STICK TO THE KEY POINTS ON THE SHEET AND REFERENCE THE PAPERS IN YOUR ANSWERS! Otherwise, you may not do very well. If you pass this, your interviewer will take you back to your office and interview you again. All of the questions they ask you in the interview will be more or less based upon the role playing that you just did. Not hard at all. If you pass this interview, they will ask you to come back for the final step, which is shadowing and a final interview. What happens here is you shadow someone who is currently on the floor taking calls. You sit there with a headset on and listen to the rep take calls. Be sure to pay attention to how they speak to the customers and how they navigate through the calls. This will take about 45 minutes to 1 hour. After this, the sales manager will come and speak to you for another hour. They basically ask you what you thought of the shadowing and if you feel you could do that. They will also ask you some more behavioral questions and ask some scenario questions as well. All of this takes about an hour. If you did we'll, they will leave for a few minutes to talk to their hiring manager and come back to you with an offer for the job. Like I said, I'm being very detailed here because I know how nervous some people can get and I know that they are looking for someone to basically tell them how it's gunna be. Well, this is how it's gunna be! Don't be nervous, just relax. Although the process is quite long and tedious, it really isn't bad at all.

Interview Details After filling out the application on the website I got a call from a recruiter within a week. That first call was basically to make sure that i fit the bare minimum requirements for the job, like bachelors degree, willing to move/already live in the right city, etc. Then she set up a longer more in depth phone interview that lasted about an hour and asked typical interview questions like, "tell me a time......." type of questions. After that she invited me to an all day interview at the job site.

You can do these next steps over multiple days, but I had limited time and did them all in one. In the morning is the computer test where you input peoples name, expiration date, policy, and other things into the computer. This test is pretty easy. It does get pretty hectic towards the end, but just stay calm and remember to input as much as you can and you will do fine! Its just meant to show you know how to listen and input information where you should. Its not supposed to be that difficult.

Then after that you do a sales test. You go into a room they give you a pamphlet, mine was on a car wash that comes to you, and then your interviewer goes and calls you pretending to be a customer and you have to sell them the car wash. This is pretty tough if you are new to sales, but you have to be good at sales to get the job!

Once you pass that you go on to a 1:1 interview with someone that currently holds your job. Sadly, that is where my day ended, although I know there were more steps in the interview process I was not invited to.

Interview Details Interview process was not long for me, but it was in depth. Role play was a little crazy but it's needed for this type of job. Just be yourself and pay attention to detail and organization and you will be fine.

Negotiation Details – No negotiation, set 40000.00 salary

Interview Details Had me fill out all kinds of forms and take skills tests online before even getting a phone interview. Got the follow-up email a few days later to come in for a marathon 5-hour interview. Team was very nice, but I didn't recieve an offer.

Interview Details It's a pretty complex process that can take a few days or a few weeks, depending on their level of desperation. You start out with the online application. Once submitted, you may or may not get a call from a hiring agent in the regional office. You'll have a brief 10-15 minute interview. If you pass that, you'll be scheduled for a 30-60 minute phone interview. If you pass that, they'll drag you into the local office for a "Live-Action Role Play." Wherein you'll be tasked with reading a packet of information to coach you on a position at a fake agency and before you will be some "files" placed in standard folders, a telephone, and a sheet of paper. You'll have 25 minutes to read the packet and learn "the job" prior to some people calling you on your phone. You'll then be asked various questions from people reading a script. You must answer the questions and then document your conversation and file it in the appropriate folder. If you pass this, you'll get to sit with an adjuster doing the job you may be doing for an hour. Listening to their calls, taking notes, etc. Odds are (since the Seattle office is desperate) you'll be placed next to an attractive adjuster of the opposite gender. After this you'll go in for a one on one interview with the branch manager, providing they liked your answers to the role play. This is a 30-45 minute solo interview. At the end they'll either offer you the job or they'll say "we'll contact you later." The latter is essentially the kinder way of saying, "have a good life." So if they offer you the job and you are single OR have no other time consuming commitments that may otherwise cause you to want to actually leave work when your shift is over, accept the job. Otherwise, they'll move on.

Negotiation Details – There really was not much of a negotiation phase. They'll offer you the job, tell you the salary, and basically give you a "take it or leave it" attitude. Though, they're all smiles throughout the process.

Interview Details I was contacted by the manager and a interview was set up at a vacant car dealership. Interviewed by manager and a another person he called on his cell phone. The person on the phone did not ask any questions. Manager was dressed in blue jeans and was in a rush to get the interview over with. He said he had a six hour drive home. After a series of questions I met with another investigator who adminstered a written test. The test was about different fraud briefs and I was to provide my investigative process. The briefs were written in the insurance lingo and I had to ask several definition questions. This irrated the investigator. Overall I thought the company has a good benefit and pay plan but this not a very good process.

Interview Details Applied through university website, was contacted by regional recruiter a few weeks later. She suggested some different positions the company was hiring for which I was a better fit.

Learned about this position and subsequently interviewed for it. They are attempting to recruit MBA candidates for this position, but are completely unwilling to negotiate on the base salary.

Reason for Declining – I was offered 55k/year and 5k signing bonus. Having attended a top 20 business school for my MBA, this offer, combined with the company's complete disinterest in negotiating, was very offensive. I owe almost $70k in student loans, and this base rate is about 30K less than what our graduates average. I know people going into other industries that are offered twice this base salary and $40k in signing bonuses.

Interview Details Applied online and filled out the lengthy screening survey. Three days later, I got an email explaining the training and position in more detail. I wasn't thrilled with training in VA Beach for a month but decided to not withdraw and emailed the recruiter a time to set up a phone screening. Four days later, we talked on the phone and I expressed my desire to not work on the weekends, that the take it or leave it salary was low and that the month in VA Beach could be a problem.

Interview Details The initial phone interview is pretty standard and takes about 45 minutes. A lot of the questions are geared towards presenting scenarios and offering your opinions on leadership and management practices. Once you pass the initial phone interview the second meeting is a very long, extensive process. You begin the day with a simulation in which you put on a head-set and receive phone calls and e-mails. You are expected to listen to the calls and read the e-mails and input information as fast as you can, as you will be timed. The e-mails and calls are designed to come in too fast for you too handle, to see how well you operate under pressure. Afterwards, you also take a typing test. This is followed by a personality assessment similar to the one you should have taken prior to the phone interview. If you pass this step, they will put you on the floor and allow you to shadow another SLP for about an hour. The final step is a role-playing session where you are given 20 minutes to study information in an office alone at a desk with a telephone. At the end of the 20 minutes, the telephone rings and you are expected to answer acting as a professional taking a phone call, and respond according to the information on the packet. This is a long, arduous day but the measures taken during the interview are unique and kind of fun. If you make it past this stage, there is one more phone interview with similar questions, and the final step is a panel interview with the Regional Sales director among others.

Reason for Declining – Had other opportunities