GEICO
3.0 of 5 688 reviews
www.geico.com Washington, DC 5000+ Employees

GEICO Interview Questions & Reviews

Updated Apr 21, 2014
All Interviews Received Offers

Getting the Interview 

77%
10%
5%

Interview Experience 

40%
31%
28%

Interview Difficulty 

517 candidate interviews
Relevance Date Difficulty
in

No Offer

Neutral Experience

Average Interview

Human Resources Systems Analyst Intern Interview

Anonymous Interview Candidate
Baltimore, MD (US)

I applied online and the process took 2 weeks - interviewed at GEICO in March 2014.

Interview Details Had a 45 minutes interview with 2 managers. Questions were mostly behavioral like strengths, situation based questions etc.

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1 person found this helpful

Accepted Offer

Negative Experience

Average Interview

Customer Service Representative Interview

Anonymous Employee
New York, NY (US)

I applied online and interviewed at GEICO.

Interview Details The process is easy because there is high turnover with the company. Just make sure you answer the question in a way that shows you are receptive to criticism and that you can adapt to a changing environment. one phone interview and then face to face. The job was offered to me on the spot so not difficult at all

Interview Question – why should we hire you   Answer Question

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No Offer

Negative Experience

Customer Service Agent Interview

Anonymous Interview Candidate

I applied through college or university - interviewed at GEICO in May 2012.

Interview Details Computer test, personal interview

Interview Question – Why are you temping?   View Answer

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No Offer

Positive Experience

Average Interview

Modeling Analyst Interview

Anonymous Interview Candidate
Chevy Chase, MD (US)

I applied through college or university - interviewed at GEICO in March 2014.

Interview Details Filled out a questionnaire, timed logic test, phone interview, on-site interview. The on-site interview was with 3 people from the department and lunch with two others in the department. There was a writing sample assessment.

Interview Question – Tell me about a time when you had to convince someone of something when you didn't have enough information to do so.   Answer Question

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No Offer

Positive Experience

Average Interview

Customer Service Representative Interview

Anonymous Interview Candidate
Westbury, NY (US)

I applied online and the process took 5 days - interviewed at GEICO in March 2014.

Interview Details Came in around 9am for an interview. Started off with the computer literacy test..it's fairly easy. Did the interview with HR afterwards. Told me I would be contacted if I get to the second part of the interview.

Interview Question – just typical interview questions i.g why you want to work near and some situational questions   Answer Question

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No Offer

Positive Experience

Average Interview

Model Analyst Interview

Anonymous Interview Candidate

I applied online and the process took 3 weeks - interviewed at GEICO.

Interview Details online application - questionnaire - online test - phone interview from the manager - onsite

Interview Question – What are your biggest professional strengths
what do you know about GEICO
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No Offer

Neutral Experience

Management Development Program Interview

Anonymous Interview Candidate

I applied online and the process took 2 months - interviewed at GEICO.

Interview Details Did a phone interview after I applied online and sent my resume and transcript.
It wasn't too bad. It lasted about 30 minutes.
All questions were just like what you get from other interviews

Interview Question – How would you handle upset customer?
How did you manage your employees on your past job?
  Answer Question

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No Offer

Positive Experience

Difficult Interview

Auto Damage Adjuster Trainee Interview

Anonymous Interview Candidate
Los Angeles, CA (US)

I applied online and the process took 2 days - interviewed at GEICO in March 2014.

Interview Details I applied online and I received a call the next morning. The person asked if it would be fine to do a phone interview then and there but I should have rescheduled. I was still asleep and I didn't answer the questions to my full potential. I received an email 2 days later saying that they didn't want me and that I could reapply in 6 months. I was hopeful because the interviewer said that they had a training class they were trying to fill in May.

Interview Question – The strangest question was one about the job taking you into dangerous places and what would you do.
Why do you want to work here?
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No Offer

Negative Experience

Difficult Interview

Auto Damage Trainee-New Jersey Interview

Anonymous Interview Candidate
Freehold, NJ (US)

I applied online and the process took 5 weeks - interviewed at GEICO in February 2014.

Interview Details Long 5 step interview process. I applied online. If your resume attracts them, the steps are as follows.

1. Take an in person reading comprehension test and space visualization test. This was easy. Read some passages and answers questions on what you read. The other test is a series of 8 of the same size blocks arranged in different patterns. You have to tell them how many other blocks certain ones touch.

2. If you pass that you will get a phone interview. A recruiter basically goes over you resume and asks basic questions on background and experience. Takes 15-30 minutes. If you pass, on to step 3.

3. In person interview with a supervisor. Detailed interview took about 60-90 minutes. I was asked behavioral questions, how I would deal with certain situations, and past experiences. Interviewer takes very detailed notes. I was told I did well and would probably move on to the next step, which is the dreaded role playing interview.

4. In a few days I was set up for the role playing interview. This took about 2 hours. I was placed in a room that became a fake office. I was given about 20 sheets of instructions, guidelines, Geico ways of handling customers and situations, claims forms, rules, and info on a fake company I would be a claims agent for that would be the role playing portion. I listened to a 30 minute recording that went word for word on what the documents have written on them, and was given a pad to take notes. After the recording ended, I had 5 minutes to absorb everything and organize myself for the role playing. This consisted of 5 scenarios, where the supervisors either came in as repair facilities reps or claimants, or called on a phone. All the scenarios combined tested skills on negotiations, customer service, claims handling, organization, figuring out damages, filling our their forms, accounting for deductibles and filling out paperwork. My role was to be a claims adjuster for a fake company called Occidental, a company that sold service contracts to fix things such as phone equipment, cabinetry, heavy duty equipment, but not cars. They leave you a crappy flip phone that had external keys disabled, and didn't always pick up when I pressed send. The last scenario was dealing with an unhappy claimant. This entire interview was quite intensive and there was a lot to absorb in a short period of time. The supervisors sometimes spoke very quickly and I was sometimes rushed. As soon as the last scenario was played, the supervisors rushed in, literally just swept all the papers off the desk, and that was it. Not sure how they grade the interview, but I know they grade you on filling out the paperwork, notes taken, and how they felt you reacted with them.

   I felt I did well, and one supervisor told me "good job". I asked him if he had any feedback on how I did, he said he wasn't supposed to say anything but said he thought I would move on to next phase, probably in a day or two. From what I understand, this is an interview with the hiring manager and is usually the last step before an offer is made.

   Much to my dismay, they never contacted me one way or another. It has been almost a month. I emailed my original recruiter for an update on my status. She said she would find out and get back to me. She hasn't in more than a week. I emailed the HR dept for an update and also no response. It's almost a month since the interview so it's pretty obvious I didn't pass. I would have rather been told no than to be left in limbo. Quite surprised they won't contact me to let me know. I've applied to other companies and they all state they inform you one was or another.

Interview Question – Role playing interview by far. You are expected to absorb a ton of info in a short period of time and demonstrate you can apply this data in a real life situation.   Answer Question

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No Offer

Negative Experience

Average Interview

Call Center Representative Interview

Anonymous Interview Candidate
Dallas, TX (US)

I interviewed at GEICO in February 2014.

Interview Details Received a phone call back after a few emails back and forth. Went through a 20-25 min phone interview and was asked to schedule testing at their corporate offices.

Interview Question – To sell items in which I had no previous knowledge of.   Answer Question

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Government Employees Insurance Company. Puzzled, are you? Well, the name goes back to the beginnings of the company. Founder Leo Goodwin first targeted a customer base of U.S. government employees and military… Full Overview

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