Fiserv

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Fiserv Interview Questions

Updated 17 Nov, 2014
Updated 17 Nov, 2014
175 Interview Reviews

Interview Experience

Interview Experience

53%
29%
16%

Getting an Interview

Getting an Interview

42%
22%
8%

Interview Difficulty

2.9
Average

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1.  

    Customer Solutions Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took 5 daysinterviewed at Fiserv.

    Interview Details

    I was looking for a job I could start pretty quickly. Fiserv was running a hiring event for a few training classes they needed to fill. I was able to schedule an interview very quickly. The people interviewing me were very nice, they asked mostly questions from a form. There was no tour our anything like that, the process was pretty quick. I heard back within a couple of days when they made me an offer. The offer was submitted in writing which was good. The interviewers were not necessarily very experienced, or comfortable with interviewing, but that didn't seem to negatively impact my experience. Being for an entry level position, the interview was pretty casual. The HR generalist knew very little about the products I would be supporting, and I wasn't interviewing with the people I would be working for, which surprised me. Basically, I started the job not knowing anything about the job except that it was inbound phones.

    Interview Questions
    • Tell me about a time where you didn't handle something well, and what you learned from the situation going forward.   Answer Question
    Negotiation Details
    There was no negotiation. I was given a choice of start dates, which also determined which product I would be supporting.
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Fiserv.

    Interview Details

    Interviewing for this position consists of questions regarding employment and educational background. Probing questions will be asked if you have never had customer service experience, or have a job history that displays what is called "job hopping" (where you never stay in positions for more than a few months).

    Interview Questions
    • One question that is asked is "Tell me about a time you were asked to do something you didn't agree with."   Answer Question
    Negotiation Details
    No negotiation.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Managing Client Satisfaction Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through an employee referral. The process took 6+ monthsinterviewed at Fiserv.

    Interview Details

    Very long, over 6 months before a decision to hire was made. Six different interviews. Executive management and senior management change often. Therefore the organization is in constant change.

    Negotiation Details
    Very long
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Senior BA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Communication Ability would be checked and evaluated
    Professional approach is very much looked, understanding of BPO operations expertise in collections and customer handling skills were looked at as the only process which was available was a business to business collections process, understanding of healthcare domain was an added advantage.
    3-4 round of interviews would be done, basis telephonic, face to face with HR/Ops manager & 1 more with senior manager.

    Accepted Offer
  6.  

    Software Engineer Interview

    Anonymous Interview Candidate in Pune (India)
    Anonymous Interview Candidate in Pune (India)
    Application Details

    I applied online. The process took a dayinterviewed at Fiserv.

    Interview Details

    First, there will be telephonic round in which they will test your basic technical and communication skills. After that you will need to undergo online test to check technical skills. After passing this round there will be 2-3 face to face interviews. Last but not least, there will be a HR round for package negotiation.

    Interview Questions
    • You need to prepare WCF, ASP.NET MVC AJAX with deep undersatnding for ASP.NET requirements   Answer Question
    Accepted Offer
  7. 1 person found this helpful  

    Processor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview then onsite interview. Everyone was very friendly. Questions were standard interview questions, not difficult to answer. I heard back within a week regarding their decision. Was offered the job but declined it.

    Interview Questions
    Reasons for Declining

    The pay was too low ($12/hr), and the hours were terrible (6 pm - 2:30 am).

    Declined Offer
    Neutral Experience
  8. 1 person found this helpful  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 6+ monthsinterviewed at Fiserv.

    Interview Details

    Interview cycle met expectations at first: email contact, two phone screens, and then half day of panel interviews with people from multiple teams and groups. Everyone was friendly and professional.

    There seemed to be a lot left unsaid when it came time to answer my questions. Answers seemed to hang in the air--didn't sound "final." Probes didn't work as expected.

    I got offered a job two weeks after the interview.

    Interview Questions
    • The questions weren't difficult. I was a good match and had the requisite education, experience, and profile.   Answer Question
    Negotiation Details
    Non-existent, since I didn't get an offer letter after I accepted the oral offer. If they canceled the position they hired me for before the first day, couldn't they have least told HR to call me and say so? If they didn't cancel it, why doesn't anyone answer my questions about the status of the job? , but FiServ never sent the paperwork. I was told "it's a little slow" so I waited and followed up every couple of weeks. The answer didn't change for six months.

    If I didn't have the voicemail saved on my answering machine, I would have no record at all of getting an offer from them. Feels like a bad dream.
    Accepted Offer
    Negative Experience
  9.  

    Statistician Interview

    Anonymous Interview Candidate in Columbus, OH (US)
    Anonymous Interview Candidate in Columbus, OH (US)
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Fiserv in September 2014.

    Interview Details

    I was contacted by one of their HR partner from Linkedin. It took one month for me to speak to the hiring manager after I went through the first round with HR. The hiring manager was nice. She asked about my professional experience and why would I want to leave to current employer. No hard questions at all. Then one week later is the onsite interview, met with 2 managers, 1 director and 1 VP. All of them are very nice to me, I really like them. The interview was not hard, all about experience and behavior questions that you would expect in any interview.

    Interview Questions
    • The only technical questions was: what is the difference between linear regression and logistic regression? It was too easy for a statistician.   Answer Question
    Negotiation Details
    No space for negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Software Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    5 rounds. Online Test, Technical, Manager, Client, HR

    They asked normal STLC/SDLC

    Interview standard was good.

    Online Test - Testing basics like ISTQB
    Technical - STLC,

    5 rounds. Online Test, Technical, Manager, Client, HR

    They asked normal STLC/SDLC

    Interview standard was good.

    Online Test - Testing basics like ISTQB
    Technical - STLC,

    5 rounds. Online Test, Technical, Manager, Client, HR

    They asked normal STLC/SDLC

    Interview standard was good.

    Online Test - Testing basics like ISTQB
    Technical - STLC,

    5 rounds. Online Test, Technical, Manager, Client, HR

    They asked normal STLC/SDLC

    Interview standard was good.

    Online Test - Testing basics like ISTQB
    Technical - STLC,

    5 rounds. Online Test, Technical, Manager, Client, HR

    They asked normal STLC/SDLC

    Interview standard was good.

    Online Test - Testing basics like ISTQB
    Technical - STLC,

    Accepted Offer
  11.  

    Customer Care Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    typical questions that are not out of the ordinary. I was lucky and was asked for the position within a few hours. there was no negotiating the price. it was take it or leave it.

    Interview Questions
    Accepted Offer

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