FedEx Interview Questions

Updated Sep 15, 2014
Updated Sep 15, 2014
267 Interview Reviews

Interview Experience

Interview Experience

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26%
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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Call Center Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a day - interviewed at FedEx in January 2011.

    Interview Details

    Applied online, Phone screening interview which lasted 5 mins.
    In person interview - computer test first then an interview with two manager for 20 mins. I was asked to job shadow with one of the rep for 10 mins. I came back into the room, they offered the job on the spot.

    Interview Questions
    Negotiation Details
    No negotiation, I was looking for a pt job.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Operations Supervisor Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2+ weeks - interviewed at FedEx.

    Interview Details

    Behavioral based questions will be asked

    Interview Questions
    • Tell us about a time when you had to make a decision in the absence of a Manager and why you took it?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Courier Interview

    Anonymous Interview Candidate  in  Saskatoon, SK
    Anonymous Interview Candidate in Saskatoon, SK
    Application Details

    I applied online. The process took 1+ week - interviewed at FedEx in August 2013.

    Interview Details

    1. After submitting an online resume and cover letter you will likely get a phone call that will include a short over the phone pre-interview.

    2. If successful you will receive an in-person interview and you will be asked to bring a high-school transcript and a recently obtained record of your driving (transcript).

    3. If you are still successful, you will be asked to take a driving test, much like you do for a regular driving license. This will typically be in a car, not a FedEx Van. At the same time you need to go online and give FedEx the OK to do a background check.

    4. If you are hired, you will be on a 6-month probationary period.

    Interview Questions
    • Behavioral: Describe a situation where you had to deal with a difficult customer and did not do a very good job of satisfying their needs.   Answer Question
    Negotiation Details
    No negotiation phase - you get a letter of offer and make accept or not.
    Accepted Offer
    Neutral Experience
    Average Interview
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  5.  

    Courier Interview

    Anonymous Interview Candidate  in  Burlington, ON
    Anonymous Interview Candidate in Burlington, ON
    Application Details

    I applied online. The process took 3 weeks - interviewed at FedEx in March 2013.

    Interview Details

    Driving online test, 1 phone behavior on phone, drivers abstract, 1: 2 behavior with hiring manager

    Interview Questions
    • What is worse day at work, and how did you deal with it?   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  6.  

    Hospitality Parcel Specialist Interview

    Anonymous Interview Candidate  in  Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 2 weeks - interviewed at FedEx in October 2012.

    Interview Details

    Applied through the FedEx website for the position and answered the initial qualifying questions. Heard back from the Manager within the week via email to set up a phone interview. The phone interview took nearly 45 minutes and in that time we covered a lot including past employment, personality and performance pertaining to the job. The second interview was in person and with the same Manager that contacted me originally. The second face to face interview was 45 minutes long. Considering the job description and title was new to Canada the Manager felt the questions were not suited to interview and that their relevance had nothing to do with the job I would be doing if I was hired.

    Interview Questions
    • Name a situation that you could have handled differently?   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Dock Worker Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview and a face to face. Very easy, straight forward questions about past experience and views on safety attitude etc. very nice supervisory crew. Great place to work except for the hours.

    Interview Questions
    • Explain a time when you knew someone was stealing, what did you do?   Answer Question
    No Offer
  8.  

    Programmer Analyst Interview

    Anonymous Interview Candidate  in  Dallas, TX (US)
    Anonymous Interview Candidate in Dallas, TX (US)
    Application Details

    I applied through college or university. The process took 2 weeks - interviewed at FedEx in February 2014.

    Interview Details

    Interview Call through Campus Hiring Process

    Intern Program has just one interview round. Face to face interview.

    45 mins, behavioral interview. Easy

    All situation based question.

    Prepare behavioral questions

    Tell me about yourself, project experiences.

    Tell about a situation when you had to work above and beyond duty.

    Know at least 4-5 general points about organization

    Interview Questions
    • Tell me about a situation when you had make a decision with very less information in hand.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9. 1 person found this helpful  

    Customer Service Representative Interview

    Anonymous Interview Candidate  in  Los Angeles, CA (US)
    Anonymous Interview Candidate in Los Angeles, CA (US)
    Application Details

    interviewed at FedEx in August 2014.

    Interview Details

    Filled out online app. Was Called back 2 days later by store manager she set up a in person interview for the following day in the store. I went in for interview with the Store Manager, every thing was very standard and really easy. She said she wanted to set up a second then interview with District manager. She called me later that day and said he would call me later in the day. He called at around 5pm, very easy and very standard , nothing hard at all Both were very easy, they just wanted to know my work experience if you had money handling experience, experience dealing with stressfull situations and if you could deal with customers and why you wanted to work at Fed Ex. Nothing complex or hard at all, very standard and quite easy. Don't worry about it, just be yourself.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 2 people found this helpful  

    Package Handler Interview

    Anonymous Interview Candidate  in  Memphis, TN (US)
    Anonymous Interview Candidate in Memphis, TN (US)
    Application Details

    I applied through an employee referral - interviewed at FedEx in July 2014.

    Interview Details

    There is no interview process. It was extremely easy and painless. All you have to do is pass your drug test and background check. It is almost impossible to not get the job.

    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Soft Agent Interview

    Anonymous Interview Candidate  in  Bangalore (India)
    Anonymous Interview Candidate in Bangalore (India)
    Application Details

    I applied through a staffing agency. The process took a day - interviewed at FedEx in July 2014.

    Interview Details

    Interview went well. I had 3 rounds. First round was aptitude. Second one was Computer Test and it had some questions related with graph and pivot operations. Last was personal interview

    Interview Questions
    No Offer
    Positive Experience
    Average Interview

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