Farmers Insurance Group

  www.farmers.com
  www.farmers.com

Farmers Insurance Group Interview Questions

Updated 25 Nov, 2014
Updated 25 Nov, 2014
257 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Specialty Direct Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 2+ monthsinterviewed at Farmers Insurance Group.

    Interview Details

    The hiring process is ... a online assessment. If you pass the online assessment you would then be set up with a phone interview. If they liked how the phone interview when you would be set up for a real job preview/interview. They called me back a few days later with a job offer.

    Interview Questions
    Negotiation Details
    Offer letter
    Accepted Offer
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I was contacted by a recruiter through email to set up an introductory interview. When I arrived, I interviewed with another career development member. It was a short interview and e basically wanted to find out what I was in the market for. The offers they had available were entry level. However, he was speaking to me about an Agent position which I was not interested in at the time.

    Interview Questions
    No Offer
  3.  

    Auto Physical Damage Claims Representative Interview

    Anonymous Interview Candidate in Houston, TX (US)
    Anonymous Interview Candidate in Houston, TX (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Farmers Insurance Group.

    Interview Details

    Has been a quick process so far. Applied online and received an email within a week wanting to set up a phone interview. After conducting a phone interview, two assessment tests were given. After passing the tests I was again contacted by email letting me know that a face to face interview would be set up by a hiring manager. I was contacted by phone by a manager to set up a face to face. All of this took about two weeks. So far everyone has been very polite and professional. I am looking forward to my interview and joining their team. Good luck!

    Interview Questions
    No Offer
    Positive Experience
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  5.  

    Auto Claims Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Farmers Insurance Group.

    Interview Details

    Applied online. Next day received email to schedule interview by phone with recruiter. Received email for personality test. Got call from branch and was interviewed by phone again by a supervisor but was not ready for interview.

    Interview Questions
    No Offer
    Neutral Experience
  6.  

    Marketing Specialist/Customer Service/Agent Interview

    Anonymous Interview Candidate in Emeryville, CA (US)
    Anonymous Interview Candidate in Emeryville, CA (US)
    Application Details

    I applied through a recruiter – interviewed at Farmers Insurance Group in November 2014.

    Interview Details

    They called me to setup an interview after finding me on Monster. I was about 20 mins early and was able to meet with someone immediately after completing a simple single sheet questionnaire. I brought an extra copy of my resume as requested but it was apparent that the interviewer had "glanced" at it before my arrival. As you'd probably expect the interviewer pushed and tried to close me as an Agent by telling me that they only hire people with marketing experience. On my resume in black ink is a B.B.A. in Marketing, 2 years experience as head of a Marketing Department, and 8 years of small business marketing strategy. I was by far more prepared for the interview than they were and left with an offer as an Agent and a "I'll pass your resume on" reply.

    Interview Questions
    • "Do you have any questions for me?" Seriously.   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Liability Claims Representative Interview

    Anonymous Interview Candidate in Plantation, FL (US)
    Anonymous Interview Candidate in Plantation, FL (US)
    Application Details

    I applied through an employee referral – interviewed at Farmers Insurance Group in November 2014.

    Interview Details

    Employee Referral. Took the tests. Had a phone interview. Got the generic email the following day that says I was not selected. The process took weeks. $40,000 starting salary.

    Interview Questions
    • Describe a time when you disagreed with your supervisor or manager what happened?
      Tell me a time your volunteered for a project or a process,
        Answer Question
    No Offer
    Negative Experience
    Average Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Portland, OR (US)
    Anonymous Interview Candidate in Portland, OR (US)
    Application Details

    I applied online. The process took 3 daysinterviewed at Farmers Insurance Group.

    Interview Details

    Just a few days after submitting application to agent, I was called for a brief phone interview. We spoke 10-15 minutes, the typical basic questions. She then asked if I could come to the office for an interview with one of her staff and herself; I was able to go in that day and the interview was less than 30 minutes. Again, no surprises. She was very interested in my integrity and rather intensely watching me for responses. I was offered the job on the spot, and requested to think about my response. I accepted the next day.

    Interview Questions
    • I was asked to rank the basic responsibilities of the job in order of importance; I can't exactly remember but it was something to the effect of 'claims', 'quotes', 'current clients'..   View Answer
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Sales Agency Manager Interview

    Anonymous Interview Candidate in San Francisco, CA (US)
    Anonymous Interview Candidate in San Francisco, CA (US)
    Application Details

    I applied online – interviewed at Farmers Insurance Group.

    Interview Details

    They just email you a template informing you of an opportunity to participate in this Agency Ownership Program which is actually a MGM scheme instead of a real job opportunity. Beware.

    Interview Questions
    • Are you willing to invest in your future ? and goes to sell you an insurance package so you can start !   Answer Question
    Declined Offer
  10.  

    Liability Claims Representative Interview

    Anonymous Interview Candidate in Orange, CA (US)
    Anonymous Interview Candidate in Orange, CA (US)
    Application Details

    I applied through a recruiter. The process took 3 weeksinterviewed at Farmers Insurance Group in October 2014.

    Interview Details

    I applied online and did a test. I passed the test and then was interviewed by the recruiter and hiring manager over the phone. I have been interviewed twice on the behavioral based interviews. They said this position is entry level but they want a seasoned veteran so they can underpay. The behavioral based interview was difficult and I didn't pass it cause my examples were not specific enough. Keep in mind I was a former employee and I had worked there for a few years. Personally these types of interviews are pointless. Its claims not an analytical position. I can see why they are failing among their competitors.

    Interview Questions
    No Offer
    Negative Experience
  11.  

    Farmers Insurance Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Farmers Insurance Group in October 2014.

    Interview Details

    I went in just for more information about a possible customer service role with the company. They wanted to talk to me about an agency owner position so I listened to what they had to say. By the time I left I had a completely new outlook on the company itself and it made me excited for the new possibilities. The interview process was very fast and everybody I met through the company from the receptionist to the owner of the branch were extremely friendly with a no pressure atmosphere of any kind.

    Interview Questions
    • To be successful it was explained to me that you need to be willing to spend money to make money and in the end depending on your people and relationship building skills it can be a huge return but none the less I was asked if I thought I would be financially able to work there starting from the beginning before getting to the point of reaching those high returns after the initial few months of training was over.   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview

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