Express Sales Associate Interview Questions & Reviews

Updated Aug 19, 2014
Updated Aug 19, 2014
177 interviews

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Sales Associate Interview

Anonymous Employee  in  Midtown Toronto, ON
Anonymous Employee in Midtown Toronto, ON
Application Details

I interviewed online. The process took 4+ weeks - interviewed at Express in July 2014.

Interview Details

I applied online and a month later got a call from their HR department. I think there was meant to be a phone interview but they just told me to go to the Express location and do my interview there with the managers. It ended up being a group interview.

Interview Questions
  • What was your favourite and least favourite part about your job in customer service before?   Answer Question
No Offer
Neutral Experience
Average Interview

Other Interview Reviews for Express

  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 3 days - interviewed at Express.

    Interview Details

    Applied online. They called and set up an interview a week later. My interview was one week from the call. There were supposed to be five of us in the interview, but only two showed up including myself. I read every single interview question on GlassDoor which prepared me.

    We went into the back room of the store and it was a 2:2 interview. (supposed to be 2:5). The interview lasted 1 hour and 15 minutes but it felt like 20 minutes. The manager did almost all of the talking which was nice. It was very conversational. They were nice and they weren't trying to trip you up.

    They make a point to comment on your clothing to see what you're wearing and why you're wearing it. Dress nicely, and wear something from Express!

    At the end of the interview, they wanted 2-3 references so make sure you have them otherwise you look unprepared. They called my references within 24 hours. They gave me a call the 48 hours later and told me that i'd be starting in a week.

    Accepted Offer
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Vancouver, BC
    Anonymous Interview Candidate in Vancouver, BC
    Application Details

    I interviewed online. The process took 2 months - interviewed at Express in November 2012.

    Interview Details

    I applied for the job online and didn't hear back from the company for almost two months. When I did hear back, the SM e-mailed me at around 1am asking me if I was available for an interview that same day at 5pm. The interview was a group interview with about 6 other people. The questions were simple and easy, and the interview was over in about 45 minutes. I was contacted the next day with a job offer.

    Interview Questions
    Negotiation Details
    No negotiations - they didn't even tell me my salary until I accepted.
    Accepted Offer
    Neutral Experience
    Average Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at Express in September 2013.

    Interview Details

    Applied on their website, and got a call within a few days. It was a group interview where the manager asked a question and we all just took turns answering. Nothing too out of the ordinary for a retail job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY (US)
    Anonymous Interview Candidate in New York, NY (US)
    Application Details

    I interviewed in-person. The process took 5 days - interviewed at Express.

    Interview Details

    Asked about my education and desire working for the company. Discussed future goals, eye for fashion, and trends. Discussed my availability and what kind of position I was seeking.

    Negotiation Details
    No negotiation, but possibly of promotion to Fashion Expert.
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Brownsville, TX (US)
    Anonymous Interview Candidate in Brownsville, TX (US)
    Application Details

    I interviewed online - interviewed at Express in August 2014.

    Interview Details

    Got called a week after applied. Went to group interview in dress attire.Shirt, slacks, dress shoes. You need to take at least 3 references that you're gonna have to write down in your application they have, but instead what I did was printed out my references and made it look professional with a references template from MS Word. The manager interviewed us and asked us to introduce ourselves. I told her 'My name is __ but everyone calls me __. I'm 18, I recently graduated from __ and I decided to take a break from school because I want to get some real life experience." Sweet short and to the point. TIPS: 1. Try to talk as much as possible, not about whatever you wanna say but just be interactive and let the manager know you know how to communicate and not afraid to talk because they don't want shy people. (everyone says I'm shy, yet I was the one talking the most there) 2. Look at all the interview questions posted on this website for Express, memorize and answer to all of them. The manager is just going to get a list of questions and ask anyone at random so be prepared. 3.SMILE, when the manager says something to the group, say something back as quick as possible so he/she knows you're real interested. 4.Stand out by dressing the nicest, say good morning/afternoon, shake hands, thank yous. So they said they were gonna call back the next week (4-10 days after) but they never did.They called back the week after that week and said they were really busy. If you think you did good in the interview, be patient and wait for the call.Overall, good short interview (15 min. max).

    Interview Questions
    Negotiation Details
    No experience so I got min. wage.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online. The process took a day - interviewed at Express in August 2014.

    Interview Details

    I applied online. Next week, got a call for a group interview with 4 other people. At the end of the interview, the co-manager said we needed a reference to call that week, so next wk we can find out whether or not we got the job.

    The interview was pretty low-key. No clique questions asked. She actually thought some up on her own.
    (I haven't gotten a call. Just waiting for next wk)

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8. 3 people found this helpful  

    Sales Associate Interview

    Anonymous Interview Candidate  in  Modesto, CA (US)
    Anonymous Interview Candidate in Modesto, CA (US)
    Application Details

    I interviewed online. The process took 3+ weeks - interviewed at Express.

    Interview Details

    I applied online and received a call back after a few days for a group interview. The group interview went smoothly, was about 7-9 people and we took turns answering questions. Questions included:
    Why do you want to work here?
    How would you be described in a high school reunion in three words?
    What's the difference between selling a product and customer service?
    It took about 20 minutes total for the interview. I received a call asking for a reference, and a week later was offered the position.
    Overall was a friendly yet to the point interview :)
    Very excited to be working for Express!

    Interview Questions
    • Is the customer always right?
      I liked this question because we got some varied answers in our group. I wouldn't consider it a difficult question, but just to provide something here.
        Answer Question
    Accepted Offer
    Positive Experience
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Express.

    Interview Details

    I applied online and a week or two later they called me and asked for an interview. When you get there you realize that it's not a 1 on 1 interview, it's a group interview. There was a group of 4 of us. They asked questions related to customer service (what was the most difficult customer you had and how did you deal with them? what does customer service mean to you? etc.) They tell you they'll call within 3 days or so. I was called later the same day and was offered the job. They then set you up with a time to go to orientation and fill out your I-9 Form.

    Interview Questions
    Negotiation Details
    They didn't give you much room to negotiate. You enter your availability online and put you in the schedule the next full week.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interview process is pretty much a joke. If you can formulate a sentence and answer a phone, then the job is yours. Applied online, got a call, went in for a group interview, got a call 2 days later offering me the job.

    Interview Questions
    Negotiation Details
    Hell no I couldn't negotiate.
    Accepted Offer

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