Express

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Express Interview Questions

Updated 11 Dec, 2014
Updated 11 Dec, 2014
302 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Sales Associate Interview

    Anonymous Interview Candidate in Richmond, BC
    Anonymous Interview Candidate in Richmond, BC
    Application Details

    I applied online – interviewed at Express.

    Interview Details

    I applied online before they start to open the store in Richmond. I went to the group interview a few weeks after. They contacted all of my references and got the job offer.

    Interview Questions
    Accepted Offer
  2. 1 person found this helpful  

    Sales/Stock Associate Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied online. The process took 2 weeksinterviewed at Express in July 2014.

    Interview Details

    I applied via their website. About a week later, I received a phone call in which I had a mini interview (sort of like a screening process). I was told to come in for an interview 2 days after the phone call.

    It was a group interview (5 other candidates) and lasted around 30-40 minutes. I was told that there was another round of interviews the hour before; I think the store was having a big hiring (so they can train/ do orientation together or something along those lines). We sat in a small room in their back office and just went around the circle, answering the managers' questions.

    Questions asked:
    - Give us a little introduction about yourself.
    - Why do you want to work here?
    - How did you hear about this job?
    - What does customer service mean to you?
    - Tell me about a time where you received really great customer service.
    - Where do you see yourself (what position) when working at Express? (and why?)

    Interview Questions
    • All of the questions came right out of the questions posted here on Glassdoor and Indeed.ca employee interview reviews (maybe 5-7 in total?).

      I would say the most difficult questions was the very last one: Do you have any questions for me?
       
      View Answer
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Midtown Toronto, ON
    Anonymous Interview Candidate in Midtown Toronto, ON
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Express in July 2014.

    Interview Details

    I applied online and a month later got a call from their HR department. I think there was meant to be a phone interview but they just told me to go to the Express location and do my interview there with the managers. It ended up being a group interview.

    Interview Questions
    • What was your favourite and least favourite part about your job in customer service before?   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 daysinterviewed at Express.

    Interview Details

    Applied online. They called and set up an interview a week later. My interview was one week from the call. There were supposed to be five of us in the interview, but only two showed up including myself. I read every single interview question on GlassDoor which prepared me.

    We went into the back room of the store and it was a 2:2 interview. (supposed to be 2:5). The interview lasted 1 hour and 15 minutes but it felt like 20 minutes. The manager did almost all of the talking which was nice. It was very conversational. They were nice and they weren't trying to trip you up.

    They make a point to comment on your clothing to see what you're wearing and why you're wearing it. Dress nicely, and wear something from Express!

    At the end of the interview, they wanted 2-3 references so make sure you have them otherwise you look unprepared. They called my references within 24 hours. They gave me a call the 48 hours later and told me that i'd be starting in a week.

    Accepted Offer
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Vancouver, BC
    Anonymous Interview Candidate in Vancouver, BC
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Express in November 2012.

    Interview Details

    I applied for the job online and didn't hear back from the company for almost two months. When I did hear back, the SM e-mailed me at around 1am asking me if I was available for an interview that same day at 5pm. The interview was a group interview with about 6 other people. The questions were simple and easy, and the interview was over in about 45 minutes. I was contacted the next day with a job offer.

    Interview Questions
    Negotiation Details
    No negotiations - they didn't even tell me my salary until I accepted.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Express.

    Interview Details

    Applied online, received a call for a group interview about a week later. I was with 2 others and asked basic questions such as previous work experience. Was told I would hear back in the next couple days but never got a call

    Interview Questions
    • Describe a time in your previous job when you had to take the initiative.   Answer Question
    No Offer
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at Express.

    Interview Details

    The interview was pretty low-key. The manager asked about my retail background and interests, as well as work-life balance and expectations for the job. He asked how I would handle different customer scenarios and what my objectives would be with each customer. I was interviewed with another potential employee, and we were both hired.

    Interview Questions
    • Asked if I would report a fellow employee's dishonest actions- of course I would.   Answer Question
    Negotiation Details
    I doubt that there's any potential for negotiation at Express.
    Accepted Offer
    Neutral Experience
    Easy Interview
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 3 weeksinterviewed at Express.

    Interview Details

    I put in my application and received a call about a day or so later for an interview. I set up my interview, at the time I interviewed with the store manager. I had a one on one interview with very basic questions like why express, why retail, etc. I had to give the manager two references. They did call both references. It took about two weeks or so. I'd say if you dont hear back call them - be persistent. After I was hired (and offered minimum wage,) i went through a group orientation where i did really learn much besides who shops at express and how to deal with them.

    Interview Questions
    • No question was too hard, usual interview realm of questions.   Answer Question
    Negotiation Details
    it was 7.25 - minimum wage - no exceptions
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process was a simple online application like most things, but when you actually got an interview it was a group setting. I had three other people at mine with all fashion degrees, I was a first year engineering major. I landed the job and they didn't. It was a bizarre set up and I think the only reason I landed a job was because I found a similarity between me and the manager.

    Interview Questions
    • If there is a person that is trying on clothes that are not the best fit for them and they ask you how it looks, how do you respond?   Answer Question
    Negotiation Details
    I was highly paid at my last job so was able to move my pay above minimum wage
    Accepted Offer
  11.  

    Seasonal Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Group interview with 10 people. Ask questions based off answers given about retail and customer service experience. Where have you worked what did you do were the obvious questions. She also gave scenario in the work environment questions and asked question to see just how much knowledge of the store we had like reward programs and stuff.

    No Offer

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