Enterprise Rent-A-Car Sales Management Trainee Interview Questions

Updated 14 Oct, 2014
Updated 14 Oct, 2014
37 Interview Reviews

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Sales Management Trainee Interview

Anonymous Interview Candidate in Farmington Hills, MI (US)
Anonymous Interview Candidate in Farmington Hills, MI (US)
Application Details

I applied online – interviewed at Enterprise Rent-A-Car in September 2014.

Interview Details

Applied online, heard from the recruiter within 5 days. Got my first interview within 8 days of hearing from them. I went to a corporate head quarters fully prepared for the interview. The recruiter asked me questions for about 45 minutes to an hour. After the interview I questioned him for about 15 minutes on the company. I felt everything went really well. I none of the questions really stumped me. I heard back from them via email the following monday and they informed me they were going to go in a different direction. Which was fine, it was my first interview after college. Good experience over all.

Interview Questions
  • Explain a time when you had to deal with a tough customer. And how did you handle it.   Answer Question
No Offer
Negative Experience
Easy Interview

Other Interview Reviews for Enterprise Rent-A-Car

  1.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car.

    Interview Details

    Very thorough process consisting of 3 rounds of interviews. many of the questions are redundant but I think what they're really looking for is consistency and personality. The second round is the most rigorous consisting mostly of situational questions, "tell me about a time when..." they're looking for very specific examples so make sure you come prepared with lots of details.

    Interview Questions
    • Where do you see yourself in 3 years? 5 years?   Answer Question
    • What are the 3 most important factors you are looking for in a career?   View Answer
    Negotiation Details
    I did not try to negotiate
    Accepted Offer
    Positive Experience
    Difficult Interview
  2. 2 people found this helpful  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car.

    Interview Details

    I applied for the sales management trainee position. I received an email to set up a phone interview within a few days. The phone interview is just basic questions about your driving record and experience, and mostly explaining the position, hours and salary. They will stress the fact that you are expected to work at least 48 hours a week.

    The first in-person interview was with human resources. She was very pleasant and made the interview go very well. She asked a lot of questions about how I would react to specific situations and wanted to get a general view of how well I could think critically and communicate. The interview lasted an hour. I did a lot of research on the company and wrote answers to several questions, so that I would have something to reference. In order to make it more natural, speak slowly, eye contact, and allow yourself some pauses so that it doesn't sound like you're reading off the answers you typed the night before. I could tell she was happy with the answers that I gave because she would smile and reiterate the points I hit on the nail. In the end, she explained the management trainee track and invited me to do a second interview. I called her back that day to let her know I wanted to move forward and sent a thank you email.

    At the second interview, I went to the actual branch I would be working. I met with the area manager and branch manager. The branch manager asked me some questions and took me around. I met all of the employees and had a brief conversation with one of the them. Then, I was taken to the office where I was interviewed by both managers at the same time. They asked me SEVERAL questions, very similar to the first interview but more in depth. I could not read them very well and it was very intense but I answered all of the questions as best as possible. They explained more of what the job actual entailed and were very up front about the good and the bad. They told me they would get back to me. I was there for a little over 2 hours. I didn't get their cards so I did not send a follow-up email but I received a call two days later to set up the third interview. After the second interview, I felt much more relaxed because I'm sure they wouldn't send you to a third interview with the regional manager if they didn't feel confident that you were a good candidate.

    The third interview was with the regional manager. He was very welcoming and made me very comfortable. He asked maybe only 1 interview-type questions. I assume he knew that I'd already been asked those questions already. He seemed to want to know who I really am and whether I would be a good fit for the company. Furthermore, he really wanted to make sure I was in it for the long haul. I answered him genuinely and showed my interest. He stopped at about 30 minutes and told me, he thought I would do well and offered me the position. I accepted and sent him and the HR manager thank you emails.

    The interview process was very intense and took two weeks from beginning to end and everyone was very kind but straightforward. I didn't experience any intimidation tactics or mind games. Just be confident, do your research, anticipate questions, eye contact, show interest, speak clearly and relax!

    Interview Questions
    Negotiation Details
    No negotiation.
    Accepted Offer
    Positive Experience
    Difficult Interview
  3. 3 people found this helpful  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Applied online and received an email back to set up a phone interview. Interview was basic info about resume and college education. Set up a face to face at the end of the phone interview for the following week. The questions were STAR related ones. I answered all the questions with god responses i thought and left the interview confident. I got a letter in the mail two days later saying they were pursuing other candidates.

    Interview Questions
    • Tell me about a time you dealt with a difficult customer?
      What do you look for in this company?
        Answer Question
    No Offer
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Enterprise Rent-A-Car in July 2014.

    Interview Details

    1st Interview you will meet with a Talent Acquisition Manager. You will basically review your resume and they may ask you about specifics of certain jobs you had held in the past. I was offered a second interview right on the spot.

    2nd Interview- You will meet with a Area Manager and a Branch Manager at the possible site you will be working out. This process usually last about two hours. The first hour you can observe and make sure to ask a lot of questions. Many of the employees went through the same process that you are currently going through. The second hour of the interview will be the time where they really drill you about your resume. They will ask you for specific situations.
    I would not say the interview is very difficult, but it is not easy either. They really want to make sure you can handle the difficulty of the sales position.

    In the end I did not pursue a 3rd interview because the job did not align with my interests, but I have heard that the 3rd interview is with a regional VP and this is the time where they do background checks and try to learn more about your personality.

    Interview Questions
    • Do you think customers are always right and do they deserve refunds?   View Answer
    No Offer
    Average Interview
  6.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car in May 2014.

    Interview Details

    Submitted my resume online through Enterprise, the recruiter got back to me couple days afterwards and e-mailed the possible times for a phone interview. Everything is pretty standard and normal. Through the e-mail, everything is professional as what anyone would expect. You e-mailed the recruiter back when the best possible times for you would be.

    Interview Questions
    • No question was unexpected or difficult, the phone interviewer was very rude and did not do his job to recruit but put a bad picture for it so I didn't answer many of the interview questions as well as I had intended to.   Answer Question
    No Offer
    Negative Experience
    Average Interview
  7.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Phone interview. Pretty basic background questions. What attracted you to the company and what makes you a good candidate. Describe your selling experiences. Both a time you made a mistake and a time where you had to up sell something

    Interview Questions
    • Tell us about a time you convinced a customer to buy something they weren't wanting to buy   Answer Question
    No Offer
  8.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate in Central Junction, GA (US)
    Anonymous Interview Candidate in Central Junction, GA (US)
    Application Details

    I applied online – interviewed at Enterprise Rent-A-Car.

    Interview Details

    I applied for two positions with this organization in central Georgia in early April 2014.

    Interview Questions
    • Unfortunately, no one has either acknowledged or made contact with me by phone or by e-mail.   Answer Question
    No Offer
  9.  

    Sales Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Took a total of 3 weeks. Did a phone interview then got a call back for a face to face interview. About a week later i received a call saying they are going to pursue other candidates.

    Interview Questions
    • When was a time you missed a deadline and how did you resolve the situation?   Answer Question
    No Offer
  10. 13 people found this helpful  

    Sales Management Trainee Interview

    Anonymous Interview Candidate in Hackensack, NJ (US)
    Anonymous Interview Candidate in Hackensack, NJ (US)
    Application Details

    I applied online. The process took a weekinterviewed at Enterprise Rent-A-Car.

    Interview Details

    Phone Interview - 15-20 minutes asking basic qualifications questions (driving history, bachelors degree, what attracted you to the company, etc.) followed by questions asking for specific examples of times you've handled difficult customers or gone the extra mile for a customer, times you're successfully made sales or been persuasive, times you've taken a leadership role or motivated others, what you liked and disliked about prior jobs, etc. Key is to be specific - don't say "I did that every day" and then discuss a generic job function - tell a story that you can brag about.

    1st Face to Face Interview - Meeting with a company recruiter. Usually fairly laid back and casual, but still professional. Similar questions as on the phone, but in more detail. Candidates should be prepared to tell stories and share specific examples of times they have dealt with certain situations. Dress professionally, arrive early, display enthusiasm, ask questions.

    2nd Face to Face Interview - Often in a branch location with an Area Manager and maybe a Branch or Assistant Manager. Similar to the first face to face interview (may even hear some of the exact same questions) because the 1st interviewer doesn't share the specific answers you gave from the 1st interview. They will be measuring your ability to impact their business and your long term desire to be successful and promotable. They want to know that they are bringing on someone with a long-term, big picture focus, someone who wants to be an MT. If you tell them that you just want a job or that you want the job because "cops and teachers aren't hiring" or because you need to pay for law school, that won't end well. It's important to understand - they are seeking career-focused people.

    Branch Observation - either after the 1st or the 2nd interview. Gives the job seeker a chance to see "a day in the life" of an employee for an hour or two. Ask lots of questions, interact with the entire team (and even make small talk with the customers) and don't just sit back and watch.

    3rd Face to Face Interview - back at the HQ with a higher up manager, like a Vice President or a Regional Manager. Important to explain what attracted you to the company and sell them on why you will be a great fit. Ask lots of questions, especially about long-term opportunity, mentorship, training, etc.

    While all this occurs, the recruiter will run background checks on you. It's important at every turn to 1) be honest, and 2) be specific.

    Interview Questions
    • What are your greatest weaknesses?
      What would your last supervisor say they'd like to see you improve at?
      What was the best peice of criticism you received?
      Give me an example of a time you failed at something.
      What are your biggest concerns about this job?
        Answer Question
    Negotiation Details
    Cut and dry - everyone starts off equal, so there isn't a real negotiation. It's like a board game - everyone starts off at "start" but how far they go and how quickly they get there depends on them and their performance.
    Accepted Offer
    Positive Experience
    Average Interview

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