Cox Communications Inbound Sales Representative Interview Questions & Reviews

Updated Jun 23, 2014
Updated Jun 23, 2014
8 interviews

Interview Experience

Interview Experience

50%
33%
16%

Getting an Interview

Getting an Interview

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6%

Interview Difficulty

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Average

Interview Difficulty

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Inbound Sales Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed online. The process took 4+ weeks - interviewed at Cox Communications.

Interview Details

Online application was a pain, e-mail from recruiter to set up phone, online and another phone interview. Online test can be taken from home. Keep in touch with your recruiter. Typical sales and customer services interview questions. Background check and drug test. Hiring paperwork. Training is two months. Hours need to be flexible.

Interview Questions
  • Typical sales and customer services interview questions.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Cox Communications

  1.  

    Inbound Sales Representative Interview

    Anonymous Employee  in  Orange, CA (US)
    Anonymous Employee in Orange, CA (US)
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Cox Communications.

    Interview Details

    Structured questions seemed to be lacking my capabilities. I didn't feel like my sales skills were being evaluated and I was being judged on an interview structure instead. Found out later I was passed up by another external person, this seems to be a trend with the company.

    Interview Questions
    No Offer
    Difficult Interview
  2. 1 person found this helpful  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 4 weeks - interviewed at Cox Communications.

    Interview Details

    Must apply online, then take an online assessment, telephone interview, next is the drug test,set face to face interview with two managers and wait for a decision...can take up to 3 months

    Interview Questions
    • Give an example of when you were right and the manager was wrong and how did you handle it?   Answer Question
    Negotiation Details
    There was no negotiation
    Accepted Offer
    Average Interview
  3. 1 person found this helpful  

    Inbound Sales Representative Interview

    Anonymous Employee  in  Oklahoma City, OK (US)
    Anonymous Employee in Oklahoma City, OK (US)
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Cox Communications in July 2013.

    Interview Details

    Applied online and received an email from somebody in the hiring dept to set up an interview. Showed up on time, but waited for about 15-20 minutes to be called into the interviewer's office. The interviewer was wearing cargo shorts, a casual polo and had a big Sonic drink the whole time which kind of threw me off. He was nice, though.

    Interview Questions
    • Mainly questions were how-would-you-handle-this-situation scenarios, what are you looking for here?, what can you bring to the company?   Answer Question
    Reasons for Declining

    Took another offer.

    Declined Offer
    Neutral Experience
    Easy Interview
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  5.  

    Inbound Sales Representative Interview

    Anonymous Employee  in  Phoenix, AZ (US)
    Anonymous Employee in Phoenix, AZ (US)
    Application Details

    I interviewed in-person. The process took 4+ weeks - interviewed at Cox Communications in January 2009.

    Interview Details

    Very long. Many assessments. Several interviews. Irrelative questions in interview process.

    Interview Questions
    • Describe a time when you were faced with a difficult situation with an irate or belligerent customer.   View Answer
    No Offer
    Neutral Experience
    Difficult Interview
  6.  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate  in  Metairie, LA (US)
    Anonymous Interview Candidate in Metairie, LA (US)
    Application Details

    I interviewed online. The process took 4+ weeks - interviewed at Cox Communications.

    Interview Details

    takes about 1 month from your interview time to drug screening and background check and then about 2-3 weeks after that to hear a response

    Interview Questions
    • Tell me about a time when you were faced with a difficult internal employee, what did you do, how did you handle the situation   Answer Question
    Negotiation Details
    No negotiations ... $10.hr
    Accepted Offer
    Positive Experience
    Difficult Interview
  7.  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate  in  Wichita, KS (US)
    Anonymous Interview Candidate in Wichita, KS (US)
    Application Details

    I interviewed online. The process took 2 days - interviewed at Cox Communications in June 2011.

    Interview Details

    I applied online and spoke with a very personable recruiter from Cox's HR dept. She scheduled a personal interview for the next day. I did a remarkable job in the interview. It was more indepth than I thought it would be, but stll did well. Cox recruiter called me that evening and gave me an offer. $10/hr for training, 8.50/hr after 8 wk training and uncapped commission. She told me she would send me 2 emails. I only received one. I did not receive the offer letter yet. I arrived for orientation at 8:00am sharp on Monday. I sat through orientation for 2 hrs and filled out employee paperwork including their I-9 form and had my picture taken like all the other employees, lastly listening to the head of the retention dept. Then, during our break, the recruiter pulled me aside and said they had rescinded their job offer and that I didn't have a job w/them!
    I guess they decided to fire me on my first day. I didn't do anything to have that happened. They gave me no answer when I asked them why.

    Interview Questions
    • Describe one situation where you used your sale skills to deal with a difficult customer and it had a positive outcome.   Answer Question
    Negotiation Details
    Make sure you have other sales experiences both positive and negative to discuss in the interview, and that you are $$ motivated. AND GET the offer letter.
    Accepted Offer
    Negative Experience
    Difficult Interview
  8.  

    Inbound Sales Representative Interview

    Anonymous Interview Candidate  in  Las Vegas, NV (US)
    Anonymous Interview Candidate in Las Vegas, NV (US)
    Application Details

    I interviewed online. The process took a day - interviewed at Cox Communications in January 2010.

    Interview Details

    Very easy and quick. Applied online and received a call the next day. Went to and interview with HR, which was followed by a Sup interview that same day. Was offered a job one the interview was completed.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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