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Comcast Interview Questions in Atlanta, GA

Updated 9 Nov, 2014
Updated 9 Nov, 2014
19 Interview Reviews

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  1. 2 people found this helpful  

    Comcast Communications Technician Interview

    Anonymous Interview Candidate in Peachtree City, GA (US)
    Anonymous Interview Candidate in Peachtree City, GA (US)
    Application Details

    I applied online – interviewed at Comcast.

    Interview Details

    Two people were in the room. They asked around 30 questions. For example, Explain a time where you had to multitask and how did you deal with it. Another was, explain a time when you had to deal with an angry customer. One of the interviewers was a woman with short hair who clearly did not like me from the moment I sat down for the interview. The interview was to long and drawn out. They asked me a lot of questions which neither gauged my intelligence, nor the quality of worker I am. During the interview the one with the short hair gave me awkward looks as though she had already made her mind up about me. Overall it was the worse interview I have had from a company. Thank you Comcast. This interview and past customer service, when choosing which internet provider to go with, is why I am proud to call myself an AT&T customer.

    No Offer
    Negative Experience
    Difficult Interview
  2. 4 people found this helpful  

    Comm Tech I Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through a recruiter – interviewed at Comcast in August 2014.

    Interview Details

    I decided to share my experience and maybe help someone get better prepare for theirs . I was contacted by a manpower recruiter about the position 8-18-2014 via email since he found my resume at monster.com. I emailed him back at 9am , by 11am I was contacted for a phone interview that lasted about 15 minutes . The recruiter sent me a link to my email to take a test . I completed the test by 2pm it takes about 49 min to complete . It was a pretty easy self assessment , basic math , mechanical test which I completed the same day. By 3pm I received a phone call from the recruiter to inform me that I passed the test and he wanted me to go forward with the process if I was still interested so he scheduled me for a face to face interview for 8-26-2014 .

    The interview process was simple and not intimidating at all . I interview with two supervisors , ones was doing all the questioning , the other was making notes . They were very friendly and made me feel like I was taking to friends . They asked about 20 questions and to my surprise , only two were technical , the others were about overcoming difficult customers , biggest accomplishments at previous jobs , pretty much the kind of questions that defines your work ethics , customer service , safety , team work and leadership and to me this was great . Coming from a customer service , office management background I had no problems answering any of the questions . At the end of the interview I was given a chance to ask any questions , and that was that ! Easy enough . The next day ( today ) I received the email with the offer letter ( pending background and drug screening ) and if that goes well ( which it will ) I will be given a start date.

    Interview Questions
    • Tell me about a time that you have to use a manual to troubleshoot an electronic device and what was the outcome .   Answer Question
    • Tell me about a time that you witnessed an unsafe act at your workplace and what course of action did you take .   Answer Question
    Negotiation Details
    No negotiations
    Accepted Offer
    Easy Interview
  3.  

    Regional Sales Manager Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through an employee referral. The process took 3+ monthsinterviewed at Comcast.

    Interview Details

    Very long interview process, 10 year background check

    Interview Questions
    • Can you give me your former company's on boarding process.   Answer Question
    Negotiation Details
    Take it or leave it!
    Accepted Offer
    Negative Experience
    Difficult Interview
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  5. 16 people found this helpful  

    Comm Tech I Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online. The process took 6 weeksinterviewed at Comcast in October 2013.

    Interview Details

    I literally scouted the net to find information on this entire hiring process, and since I've gotten the job I've decide to do someone a favor & release some tensions and anxiety by giving a full recap of this "JOURNEY" before i actually landed this job.

    - Firstly, i applied online to every open position that was within 20-30 miles near me within the week of September 17,2013. That same week i got an email to take an assessment,which i took and completed about 88% of it and i am yet to be told if i passed or failed but i can safely assume that i passed.

    - The following week i received a call from a recruiter who did a phone interview which basically outlined all the job required and he asked if i was able and comfortable doing all the requirements and he asked if i had any criminal history and asked if my driving record was clean , which thankfully I've been a good little guy [which I hope Mrs.Clause rewards me for this Christmas :)] and both were clean. He then told me that someone should get in touch with me to schedule the interview the forthcoming Friday, which no one did and i began to worry and called him and he said that some one would call me by the following Tuesday the latest. The following Tuesday came and no one called so i began to wonder if they weren't gonna select me anymore and i began to lose hope after i called back the recruiter guy and the guy literally said "i don't know why they haven't called yet, but they should have and there's nothing i can do"

    -Wednesday morning came and a lady called me and basically ran through all the questions that the guy had asked me and i gave the same replies, and she scheduled my interview for the following day. Luckily Wednesday and Thursday were my days off from my old job and i got to prepare myself adequately for the interview.

    -Interview morning,i arrived half an hour early, and was warmly greeted and kindly told to wait until 15 minutes before my appointed time to re-enter the building and i did so and took seat and waited on whosoever was going to interview me and not a minute after my appointed time(Lol i honestly expected them to be an hour or so late based on past interview experiences) two managers came and interviewed me, the interview started and ended very well,lasted about 50 minutes, was the best interview that I've ever had, and i thank all my past failed interviews primarily the last one i had for At&t to have inspired me to do even better and just be me,tell the truth and don't try to polish or butter anything up in the interview to make myself look impressive.(P.S the only job experiences i had prior to this was as a Cart Pusher and i use to wash dishes also, but sometimes your stuck doing unfortunate things you have no interest in doing in order to make some money to survive and while getting this job isn't the biggest success story out there its a stepping block into to a field i have immense passion for and i intend to give my uttermost best to this job and let my gratefulness be seen every day).

    -Five days(which felt like a month lol) after the job interview i was emailed and told i had gotten the job and was given a conditional offer pending my drug and background check and was sent an email with links that provided me information about my drug and background check. Did the drug test which took maybe 3-5 days for the results to come back and also the background check which took exactly two weeks to come back( it probably took that long because I'm from a foreign country and took resident in the U.S only a few years now, could be shorter for you)

    -About two days after my background check was completed by Carco,i received my final offer which i signed and faxed back to their HR. Benefits included free cable and high speed internet and a decent pay which "For Me", can allow me to breath a little n enjoy life a little. My starting date is next week and i would gladly give a review on what is to follow after i start but i don't expect this job to be a walk in the park, i expect hard days and not so hard days just like any other job, but i would gladly embrace any hard day in which i'll be surrounded with technology that's making a difference in a vast amount of peoples' lives :).Feel free to ask questions that might not have been answered above, i will reply, otherwise, i hope this article helps someone who is in a similar spot that i was in and just wants to know whats coming next and how long the process will take, just as a note in-case you haven't been keeping track, the whole process took about 5-6 weeks for me, it could be longer or shorter for you.

    Interview Questions
    • Describe a time when you had to put yourself or a customer in harms way to get the job done.   Answer Question
    • Describe a time when you had to show a customer how a product works.   Answer Question
    Negotiation Details
    No negotiations, there is a set pay they start everyone off with, however there are opportunities for pay increases based on performances.
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Telecom Engineer Interview

    Anonymous Interview Candidate in Marietta, GA (US)
    Anonymous Interview Candidate in Marietta, GA (US)
    Application Details

    I applied through a recruiter. The process took 5 daysinterviewed at Comcast in May 2013.

    Interview Details

    My recruiter was very helpful and available. My interview with the Manager of Telecom went very well. She explained her needs and I provided examples of how I could fulfill those needs. Manager appeared of even temperament and professional. I was bringing to the table over 15 years telecom Engineering experience. Per the interview that is was they needed. The expectation was that this position would go perm.

    Interview Questions
    • There were not difficult questions. Position requirements were discussed and understood. The various products and software was discussed.   View Answer
    Negotiation Details
    Starting as a contractor, the negotiation phase was already completed prior to interview. I never got to "negotiate" with Comcast for a full time position.
    Accepted Offer
    Neutral Experience
    Average Interview
  7.  

    Maintenance Technician (Commtech4) Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied online. The process took a dayinterviewed at Comcast in April 2013.

    Interview Details

    I submitted my resume via the company careers section.
    It took awhile to receive a response for scheduling an interview.
    I interviewed with the HR Representative and the Supervisor for the position, both had years of experience in their respective fields.
    Both where polite and cortous.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  8.  

    Administrative Assistant Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through a recruiter – interviewed at Comcast in February 2013.

    Interview Details

    Lengthy interview, meet with recruiter first, then department employees, then HR Manager. Plan for at least 2 hours of your time or more

    Interview Questions
    • No difficult questions, if you are an experienced Administrative Assistant   View Answer
    Reasons for Declining

    Obvious department politics and unprofessional ism.

    Declined Offer
    Neutral Experience
    Average Interview
  9. 1 person found this helpful  

    Direct Sales Representative SFU Interview

    Anonymous Interview Candidate in Atlanta, GA (US)
    Anonymous Interview Candidate in Atlanta, GA (US)
    Application Details

    I applied through an employee referral. The process took 5 daysinterviewed at Comcast in September 2012.

    Interview Details

    I was contacted by the recruiter or interviewer and was asked a series of questions to find out if i was fit for the position. They asked what my background and skill set was and told me that it would work for the company. They emailed a letter stating they would like to bring me in on a face to face interview. Went to the face to face interview, it was very straight forward and to the point. I liked the process and the questions they were asking.

    Interview Questions
    • The most difficult thing they made me do was to sell them an ink pen, I had to make that pen seem better than any pen on the market and let them know why they cant live without that pen.   Answer Question
    Negotiation Details
    I would say make sure you ask questions about the pay nd the quota that will be presented to you when you start. They do not mind you asking questions, they wnt to know that you care.
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Alpharetta, GA (US)
    Anonymous Interview Candidate in Alpharetta, GA (US)
    Application Details

    I applied online. The process took 3 weeksinterviewed at Comcast in May 2012.

    Interview Details

    You are interviewed by the supervisor you end up working under.

    Interview Questions
    • Pretty standard. Focus is on mapping out your ability to sale   Answer Question
    Negotiation Details
    It was a set compensation
    Accepted Offer
    Easy Interview
  11.  

    Customer Account Executive Interview

    Anonymous Interview Candidate in Alpharetta, GA (US)
    Anonymous Interview Candidate in Alpharetta, GA (US)
    Application Details

    I applied online. The process took 2 weeksinterviewed at Comcast in February 2012.

    Interview Details

    I went through 3 interviews in person, one over the phone. Th

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview

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