Bank of America

  www.bankofamerica.com
  www.bankofamerica.com

Bank of America Call Center Representative Interview Questions

Updated 6 Nov, 2014
Updated 6 Nov, 2014
4 Interview Reviews

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Call Center Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online – interviewed at Bank of America.

Interview Details

Completed an online application. A few days later an assessment was emailed to me after passing I was called by a recruiter who asked a few questions based on my experience.

Interview Questions
No Offer
Average Interview

Other Interview Reviews for Bank of America

  1.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Addison, TX (US)
    Anonymous Interview Candidate in Addison, TX (US)
    Application Details

    I applied through other source. The process took 2 weeksinterviewed at Bank of America in September 2012.

    Interview Details

    Phone and manager interview

    Interview Questions
    Accepted Offer
    Average Interview
  2.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Chandler, AZ (US)
    Anonymous Interview Candidate in Chandler, AZ (US)
    Application Details

    I applied online. The process took 2 daysinterviewed at Bank of America in September 2010.

    Interview Details

    Interviewers were very pleasant, very casual interview and made you at ease with the process. They were managers but they didn't make you feel like you were at their mercy. Good interview questions, and they answered all the questions I asked about the position and the advancements in the company very well. All in all a very pleasant experience! Hope to get the job... expecting to hear from them anytime soon.

    Interview Questions
    • Recall an instance where you had to deal with a difficult customer and how did you go about it.   Answer Question
    • What talents and skills do you have that will be beneficial to the job you are applying for.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Call Center Representative Interview

    Anonymous Interview Candidate in Utica, NY (US)
    Anonymous Interview Candidate in Utica, NY (US)
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Bank of America in June 2010.

    Interview Details

    First, you must complete the online application. It is very lengthy so you will want to make sure you have enough time to finish it. You will then be called for a phone interview. If that goes well, you will come in for a face to face interview and know within a week if you will be offered the job or not.

    Interview Questions
    • You will do a simulation test on a computer with actual questions you may be asked in the job. Honestly, the questions are not that difficult to answer.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview

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