Bank of America
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Bank of America Banking Center Manager Interview Questions & Reviews

Updated Mar 17, 2014
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Banking Center Manager Interview

Banking Center Manager
Orlando, FL (US)

I applied online and the process took 3 weeks - interviewed at Bank of America in February 2014.

Interview Details Applied online in their careers section. 2 days later, I received an email to take an online personality test. After completing that, I received another email to take an hour long banking situation assessment test. 2 days later, I received a phone call from an HR Associate to get my basic background information. 3 days later, I received a phone call from the local recruiter who asked more detailed information on my resume and discussed the position requirements. 5 days later, I had a phone interview with the Consumer Market Manager. She gave situational questions and how I would react in those situations. Interview lasted 40 minutes. Waited one week before I called the recruiter to ask for an update.

Interview Question – Describe how you would work with a personal banker who wasn't making goal.   View Answer

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Accepted Offer

Positive Experience

Banking Center Manager Interview

Banking Center Manager

Interviewed at Bank of America

Interview Details Very detailed, open ended questions, interactive, goals, customer service and engagement. How goals were achieved, how effective are you in overcoming objections.
Behavioral questions were asked. All these questions are asked during interview with Consumer Market Management, but previous to that the recruiter would interview.

Interview Question – Don't remember any difficult question   Answer Question

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1 person found this helpful

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Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager

I applied through a recruiter and the process took 2+ weeks - interviewed at Bank of America.

Interview Details Most often hired from within, so market leadership has a strong idea of candidates abilities and experiences.

Interview Question – Skills practice or role playing scenarios should be expected at every phase of the interview process.   Answer Question

Negotiation Details – Not a lot of room for negotiation, but there will be a small window so ask ($2,000-5,000)

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Neutral Experience

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Banking Center Manager Interview

Banking Center Manager

Interviewed at Bank of America

Interview Details Phone interview with the recruiter, if you are what the recruiter is looking for he sends you a link for an assessment which has about 200 questions. After completing online assessment you then move on to interview with the Market Manager which will involve the Regional Manager popping in to ask a couple of questions.

Interview Question – Basic questions   Answer Question

Negotiation Details – Negotiation was a little tricky because they didn't want to pay me what I felt I should receive. After a couple of weeks they moved closer to what I wanted however they were still short by $2000.00.

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Accepted Offer

Positive Experience

Average Interview

Bank Center Manager Interview

Anonymous Employee
Grand Rapids, MI (US)

I interviewed at Bank of America in January 2010.

Interview Details Took a long time. Interviewed with 4 people and was offered a position a month later

Interview Question – Where do you see yourself in 5 years?   View Answer

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No Offer

Neutral Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager
Chicago, IL (US)

I applied online and the process took 2 months - interviewed at Bank of America in January 2014.

Interview Details Applied on line and did the online assessment, then contacted me by HR within 3 days, I've passed the phone screening and assigned for face to face interview with branch manager, I did the interview it was very typical ... They told me will be back to me within 2 weeks ... It been month and I didn't hear from them !?!

Interview Question – Nothing unexpected ... Talk about your self , sales skills and customer relation questions   Answer Question

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Banking Center Manager Interview

Banking Center Manager

I applied through an employee referral and the process took 6+ weeks - interviewed at Bank of America in August 2010.

Interview Details The interview process was smooth, very personable recruiter who gave detailed forecast of the process

Interview Question – I was asked about being over qualified and would I commit to staying for at least 3 years.   View Answer

Negotiation Details – I was able to get an additional 2k and a VP title.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Anonymous Employee

I applied online and the process took 4 weeks - interviewed at Bank of America.

Interview Details After applying online I was immediately contacted via e-mail to take an assessment. The assessment was a basic personality test. Shortly after the assessment I was contacted via telephone by a recruiter and asked to take a second assessment and was told that I would be moved onto a phone interview following completion and a passing score. The Assessment consists of managerial situations and asks you to answer certain scenarios with how you would handle the situation at hand. Within one day I received a phone call for a phone interview. Phone interview took about 40 minutes. It was a basic walk through of my resume and a learning session on Bank of America's values. Did not hear anything back. DON'T GIVE UP E-MAIL THE RECRUITER!!! 1 week after not receiving a call I e-mailed the recruiter to reaffirm my interest in the position. I was called within 3 hours and was asked to interview with the Consumer Market Manager. In person interview lasted approx. 90 minutes. Was assured that I would received a phone call after the interview. Recruiter contacted me immediately after to verify my background check information (ASI) and to have me interview one more time. Had the final interview the following day. Took 1 week to receive a call with an offer from the company. Offer is contingent on a criminal background check. NOTE: The recruiter will go over your ASI with you - DO NOT MAKE MISTAKES. If you hide employment/education history they will find out and it will lengthen the entire process. In a company as competitive as BOFA I would be VERY proactive in following up with every person you interview with.

Interview Question – How would you handle being given a branch that is underperforming?   View Answer

Negotiation Details – No negotiation.

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Difficult Interview

Banking Center Manager Interview

Banking Center Manager
Spokane, WA (US)

I applied online and the process took 4+ weeks - interviewed at Bank of America in May 2009.

Interview Details Interview with recruiter - Interview with Market and Area manager

Interview Question – Be prepared to demonstrate your coaching ability   View Answer

Negotiation Details – I said what I wanted and they agreed

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Accepted Offer

Positive Experience

Average Interview

Banking Center Manager Interview

Banking Center Manager
Fresno, CA (US)

I applied through an employee referral and the process took 2 weeks - interviewed at Bank of America in November 2009.

Interview Details straight forward, they use a structured interview, be very specific, they are looking for situation, task, actions and results, the more you stick to that format in your answers the better you will do

Interview Question – nothing out of the ordinary   Answer Question

Negotiation Details – no negotiation, take it or leave it

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