American Express Interview Questions & Reviews in London, England
Getting an Interview
- Popular Job Titles:
- Financial Analyst (24)
- Senior Manager (16)
- Customer Care Professional (15)
- Analyst (13)
- Customer Service Representative (12)
- Business Analyst (11)
- Customer Care Representative (10)
- Marketing Analyst (10)
- Director (10)
- Project Manager (9)
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- Finance Manager (8)
- Marketing Manager (7)
- Marketing Intern (6)
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- Senior Marketing Manager (6)
- Manager (6)
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- Senior Software Engineer (4)
- Software Engineer (4)
- Business Development (4)
- Programmer Analyst (4)
- Senior Analyst (4)
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- Home Based Customer Care Professional (3)
- Vice President (3)
- Marketing Director (3)
- Human Resources Manager (3)
- Credit Analyst (3)
- Travel Counselor (3)
Senior Manager - Strategic Planning Interview (Neutral Experience; Average Interview)
I applied through an employee referral and the process took 3 weeks - interviewed at American Express.
Interview Details Two phone interviews with Senior Managers - Both had a fit and a case component. The focus was more on the case. Then face to face interviews with VP of Strategic planning and 2 Directors
Interview Question – One case was particularly difficult.. involved Venn diagrams and stuff but most 4 other cases were simple. All cases were about Amex and evaluating an opportunity eg: should we pursue opportunity X? type of questions View Answer
Finance Manager Interview (Neutral Experience)
I applied through college or university and interviewed at American Express.
Interview Details Applied through university recruitment programme. Application process required a cover letter and CV. First round had 2 interview which was mainly behavioural/fit questions. Second round was pretty much the same as the first round expect a lot of questions around motivation.
Negotiation Details – Non-negotiable
Director, Relationship Management Interview (Positive Experience; Average Interview)
I applied through a recruiter and the process took 2 months - interviewed at American Express in May 2010.
Interview Details Three rounds of face to face interviews with human resources and hiring leader, case study presentation
Interview Question – Dealing with an existing personnel issues Answer Question
Graduate Program Interview (Positive Experience; Average Interview)
I applied online - interviewed at American Express in January 2014.
Interview Details Telephone Interview followed by an assessment Center - 2 Interviews and Presentation Exercise, followed by a group exercise.
Interview Question – Group Exercise - List emails in priority of importance and time. Answer Question
Analyst, Strategic Planning Group Interview (Positive Experience; Difficult Interview)
I applied in-person - interviewed at American Express in November 2013.
Interview Details Description for London. A very similar process to all other consulting jobs - submit your CV, take an online assessment. If you are successful, you have 2 interviews in the first round, 2 in the second round, and one as the final round. All have two parts - CV part and a case part. Very similar to the consulting top companies - McKinsey and such.
Interview Question – No very ugly questions. Be prepared to answer what other companies you are applying for and why you prefer American Express. I was asked in the second round by both interviewers these questions and they went after me. Know how to solve case studies, the ones given to me were not extremely difficult, but practice, practice, practice makes perfect. Answer Question
Negotiation Details – No negotiation - their offer was generous for a starting salary, the graduate programme looked promising.
Marketing Intern Interview (Positive Experience; Difficult Interview)
I applied online and the process took 8 weeks - interviewed at American Express in January 2014.
Interview Details Initial application
Numerical, VErbal and personality SHL test
The assessment day is made up of 2 interview, a case study, group exercise and a presentation
Interview Question – How do you keep up with current affairs
Your degree has nothing to do with Marketing - why do you want to do this
How do you time manage Answer Question
Placement Interview (Positive Experience; Difficult Interview)
I applied through college or university - interviewed at American Express in December 2013.
Interview Details application, online tests, telephone interview, assessment centre
Interview Question – How have you implemented a change? Answer Question
Financial Analyst Interview (Positive Experience; Average Interview)
I applied online and the process took 3 months - interviewed at American Express in February 2011.
Interview Details Numerical Assessment, Telephone Interview, Assessment Centre and then one final partner interview
Interview Question – What specifically did you learn in your previous internships that you can apply and what would be the result? Answer Question
Reason for Declining – A better offer from another payments company.
Project Manager Interview (Positive Experience; Difficult Interview)
I applied through another source and the process took 4 months - interviewed at American Express in August 2010.
Interview Details Recruitment Consultant phone discussion
Conference call interview with two Project Management Directors
Face to face interview with two VP's
Interview Question – Discuss professional/skill weakness and explain how you manage around it. View Answer
Negotiation Details – Straightforward. Asked for expectation. Offered lower. Could have pushed as I knew company having worked for them before, but I was happy with returning to the company.
Finance Intern Interview (Positive Experience; Average Interview)
I applied online and the process took 2 months - interviewed at American Express in February 2012.
Interview Details An online application form, followed by online numerical and verbal reasoning tests (both of which were fairly straight forward), followed by a phone interview and an assessment centre. Assessment centre consisted of 2/3 interviews, a group exercise and a case study with a presentation. The day was well organised and it seemed like the organisation had a good working culture.
Interview Question – What makes American Express' businesses model unique? Answer Question