American Express
3.6 of 5 1,600 reviews
www.americanexpress.com New York, NY 5000+ Employees

American Express Interview Questions & Reviews

Updated Apr 19, 2014
All Interviews Received Offers

Getting the Interview 

50%
15%
13%

Interview Experience 

60%
22%
17%

Interview Difficulty 

455 candidate interviews
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Senior Manager Interview

Anonymous Employee

I applied through an employee referral and the process took 8 weeks - interviewed at American Express.

Interview Details I interviewed for a senior manager role in analytics and the process took 8 weeks. I had telephone interview with hiring manager and was asked about the fundamentals of credit card industry - main drivers etc. I then had a couple of rounds of in-person interviews and the focus was more on behavioral questions

Interview Question – Situational questions on how to manage different people related issues   Answer Question

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No Offer

Positive Experience

Average Interview

Marketing Analyst Interview

Anonymous Interview Candidate
Markham, ON

I applied online - interviewed at American Express in January 2014.

Interview Details The HR emailed me and scheduled a telephone interview.

Interview Question – During the telephone interview, I was asked "What's your understanding for Marketing Analyst role", a simple question but I was too nervous and failed on this question. Lessons Learned.   Answer Question

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No Offer

Neutral Experience

Average Interview

Marketing Manager Interview

Marketing Manager

I applied online and interviewed at American Express.

Interview Details 1) Phone interview with internal AMEX recruiter. Simple and basic screening questions.
2) Phone interview with Director based in the US.

Interview Question – Nothing unexpected. It was conversational for both interviews.   Answer Question

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No Offer

Neutral Experience

Easy Interview

Travel Counsellor Interview

Anonymous Interview Candidate
Montreal, QC

I applied online and interviewed at American Express.

Interview Details First I received an email from human resource coordinator, she asked me to set up a time for phone screen, since it is the job I was looking for, I was fully prepared and the phone screen went on very well,however, I received a reject letter from human resource manager. I can't believe this, so I sent a email to ask the explanation, she said that I had hospitality experiences,but not travel experience. Personally, I don't think there are huge differences between these two sector, this is an entry level position with 11weeks training, I was so disappointed by their selecting process, I have good education background in hospitality and tourism, trilingual, the only thing I could think is that I don't have Canadian local working experience, that's why they don't select me, very disappointed ,!!

Interview Question – None they asked me the question mainly regarding my recent experience , the responsibility, why for this job, typing skill, which process I prefer in planning a travel etc   View Answer

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Accepted Offer

Neutral Experience

Easy Interview

Project Assistant Interview

Anonymous Employee
Markham, ON

I applied through a staffing agency and the process took 5 days - interviewed at American Express in December 2009.

Interview Details This job was obtained via a staffing agency. There was only one phone interview to complete and I was hired just after that without a face to face meeting.

Negotiation Details – I did not negotiate for this position. I took what was offered.

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Accepted Offer

Negative Experience

Average Interview

Customer Care Professional Interview

Customer Care Professional
Markham, ON

I applied online and the process took 6 weeks - interviewed at American Express in October 2011.

Interview Details Hiring process was a bit grueling, didn't appreciate the surprise test (even though it was easy).

Interview Question – Having to do a role play with the interviewer   Answer Question

Negotiation Details – There wasn't a negotiation. I was given an offer and had to accept or keep looking for a job.

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Director, Business Development Interview

Director, Business Development
Markham, ON

I applied online and the process took 2 weeks - interviewed at American Express in January 2010.

Interview Details Pretty standard

Interview Questions

Negotiation Details – Never take the first offer you are given - Amex is notoriously cheap, and typically doesn't budge on vacation time.

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No Offer

Positive Experience

Average Interview

Marketing Interview

Anonymous Interview Candidate
Markham, ON

I applied online and the process took 2+ weeks - interviewed at American Express in December 2009.

Interview Details There were multiple interviewers.

They asked questions off resume first then like questions about experiences and strengths and stuff.

Then behaviour based questions about just what you would do in this situation or when you demonstrated this.

Not such a hard interview. Just relax and have fun.

Interview Questions

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No Offer

Neutral Experience

Average Interview

Marketing Interview

Anonymous Interview Candidate
Toronto, ON

I applied through college or university and the process took a day - interviewed at American Express in November 2009.

Interview Details Interview was with a recruiter and a marketing manager. Both were very friendly and informative about the company. The interview consisted of mainly behavioural interview questions, including "explain a time when you were required to use your networking skills" and "explain a time where you experienced conflict with a teammate, and how did you resolve the problem"

Interview Question – Explain a time where you have used your networking skills   Answer Question

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No Offer

Positive Experience

Difficult Interview

Manager/Entry Level Interview

Anonymous Interview Candidate

I applied through college or university and the process took 4+ weeks - interviewed at American Express.

Interview Details applied through university. had 2 phone interviews. last round in office with 4 people, 4 hours

Interview Question – what we should consider if we want to hire you   View Answer

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