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American Express Interview Questions & Reviews
Getting the Interview 289 Interviews
Interview Experience 263 Ratings
Marketing Manager at American Express
No Offer – Reviewed May 11, 2013 New
Interview Details
1) Phone interview with internal AMEX recruiter. Simple and basic screening questions.
2) Phone interview with Director based in the US.
Interview Question – Nothing unexpected. It was conversational for both interviews. Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Travel Counsellor at American Express
No Offer – Interviewed in Montreal, QC – Reviewed Apr 17, 2013
Interview Details First I received an email from human resource coordinator, she asked me to set up a time for phone screen, since it is the job I was looking for, I was fully prepared and the phone screen went on very well,however, I received a reject letter from human resource manager. I can't believe this, so I sent a email to ask the explanation, she said that I had hospitality experiences,but not travel experience. Personally, I don't think there are huge differences between these two sector, this is an entry level position with 11weeks training, I was so disappointed by their selecting process, I have good education background in hospitality and tourism, trilingual, the only thing I could think is that I don't have Canadian local working experience, that's why they don't select me, very disappointed ,!!
Interview Question – None they asked me the question mainly regarding my recent experience , the responsibility, why for this job, typing skill, which process I prefer in planning a travel etc View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Project Assistant at American Express
Accepted Offer – Interviewed on Markham, ON Dec 2009 – Reviewed Feb 15, 2013
Interview Details This job was obtained via a staffing agency. There was only one phone interview to complete and I was hired just after that without a face to face meeting.
Negotiation Details – I did not negotiate for this position. I took what was offered.
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Care Professional at American Express
Accepted Offer – Interviewed on Markham, ON Oct 2011 – Reviewed Aug 08, 2012
Interview Details Hiring process was a bit grueling, didn't appreciate the surprise test (even though it was easy).
Interview Question – Having to do a role play with the interviewer Answer Question
Negotiation Details – There wasn't a negotiation. I was given an offer and had to accept or keep looking for a job.
Helpful Interview?
Yes |
No
Problem with this interview?
Director, Business Development at American Express
Accepted Offer – Interviewed on Markham, ON Jan 2010 – Reviewed Feb 20, 2012
Interview Details Pretty standard
Interview Questions
- usually tell me about yourself Answer Question
- don't remember order, but plan to answer how you prepared for the interview Answer Question
Negotiation Details – Never take the first offer you are given - Amex is notoriously cheap, and typically doesn't budge on vacation time.
Helpful Interview?
Yes |
No
Problem with this interview?
Marketing at American Express
No Offer – Interviewed in Markham, ON Dec 2009 – Reviewed Mar 01, 2010
Interview Details
There were multiple interviewers.
They asked questions off resume first then like questions about experiences and strengths and stuff.
Then behaviour based questions about just what you would do in this situation or when you demonstrated this.
Not such a hard interview. Just relax and have fun.
Interview Questions
- Three Strengths Answer Question
- Weaknesses Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Marketing at American Express
No Offer – Interviewed in Toronto, ON Nov 2009 – Reviewed Dec 05, 2009
Interview Details Interview was with a recruiter and a marketing manager. Both were very friendly and informative about the company. The interview consisted of mainly behavioural interview questions, including "explain a time when you were required to use your networking skills" and "explain a time where you experienced conflict with a teammate, and how did you resolve the problem"
Interview Question – Explain a time where you have used your networking skills Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Business Development at American Express
No Offer – Interviewed in Apr 2013 – Reviewed May 16, 2013 New
Interview Details Four interviews. Initial phone screening.
Interview Question – typical interview questions Answer Question
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Care Professional at American Express
No Offer – Interviewed in West Valley City, UT (US) – Reviewed May 20, 2013 New
Interview Details Starting with applying online. Next, evaluation of skills (assessment test). Phone interview. Personal interview. Email of job or rejection.
Interview Question – Tell me a time when you had a confrontation with a co-worker. View Answer
Helpful Interview?
Yes |
No
Problem with this interview?
Customer Care Representative at American Express
Accepted Offer – Interviewed in Fort Lauderdale, FL (US) May 2013 – Reviewed May 10, 2013 New
Interview Details I applied online via americanexpress.com and took an hour long assessment which has multiple parts based on call scenarios, behavioral questions, and some arithmetic questions. The next day, I received a call to schedule a phone interview for the next day. I had the phone interview with a very pleasant young woman who asked many behavioral and experience based questions. I suggest you study the STAR method and jot down some examples ahead of time to prepare. A few hours after my phone interview, she called me back to schedule a face-to-face interview for the following day. She prepared me on how I should prepare and sent me the STAR method via email. I studied the company, their mission, what they stand for and strive for, and the position itself. They are such a wonderful company that i was very pleased to study about their history. My interview was with the Hiring Manager who asked me different behavioral questions and she was very polite as well. I received an offer right then and there and I was elated! Thank you American Express! I can't wait to be a part of the team. Good luck to all of you applying. Drug/Background/Education/Criminal test are the last step.
Interview Question – Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected. View Answers (3)
Negotiation Details – No negotiation needed. I was more than pleased with the offer.
Helpful Interview?
Yes |
No
Problem with this interview?
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