American Express

  www.americanexpress.com
  www.americanexpress.com

American Express Interview Questions

Updated 19 Nov, 2014
Updated 19 Nov, 2014
562 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Senior Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 8 weeksinterviewed at American Express.

    Interview Details

    I interviewed for a senior manager role in analytics and the process took 8 weeks. I had telephone interview with hiring manager and was asked about the fundamentals of credit card industry - main drivers etc. I then had a couple of rounds of in-person interviews and the focus was more on behavioral questions

    Interview Questions
    • Situational questions on how to manage different people related issues   Answer Question
    Accepted Offer
  2. 1 person found this helpful  

    Director Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at American Express in March 2014.

    Interview Details

    Moves quickly from application, to hr interview, to hiring manager interview. Hiring manager interview was a panel which included their peers and your potential peers. Interview included behavioural focussed questions, personality questions, and background questions.

    Interview Questions
    • Case study - existing business scenario how would you handle it?   Answer Question
    No Offer
    Positive Experience
    Average Interview
  3.  

    Marketing Analyst Interview

    Anonymous Interview Candidate in Markham, ON
    Anonymous Interview Candidate in Markham, ON
    Application Details

    I applied online – interviewed at American Express in January 2014.

    Interview Details

    The HR emailed me and scheduled a telephone interview.

    Interview Questions
    • During the telephone interview, I was asked "What's your understanding for Marketing Analyst role", a simple question but I was too nervous and failed on this question. Lessons Learned.   Answer Question
    No Offer
    Positive Experience
    Average Interview
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  5.  

    Marketing Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at American Express.

    Interview Details

    1) Phone interview with internal AMEX recruiter. Simple and basic screening questions.
    2) Phone interview with Director based in the US.

    Interview Questions
    • Nothing unexpected. It was conversational for both interviews.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  6.  

    Travel Counsellor Interview

    Anonymous Interview Candidate in Montreal, QC
    Anonymous Interview Candidate in Montreal, QC
    Application Details

    I applied online – interviewed at American Express.

    Interview Details

    First I received an email from human resource coordinator, she asked me to set up a time for phone screen, since it is the job I was looking for, I was fully prepared and the phone screen went on very well,however, I received a reject letter from human resource manager. I can't believe this, so I sent a email to ask the explanation, she said that I had hospitality experiences,but not travel experience. Personally, I don't think there are huge differences between these two sector, this is an entry level position with 11weeks training, I was so disappointed by their selecting process, I have good education background in hospitality and tourism, trilingual, the only thing I could think is that I don't have Canadian local working experience, that's why they don't select me, very disappointed ,!!

    Interview Questions
    • None they asked me the question mainly regarding my recent experience , the responsibility, why for this job, typing skill, which process I prefer in planning a travel etc   View Answer
    No Offer
    Easy Interview
  7.  

    Customer Care Professional Interview

    Anonymous Interview Candidate in Markham, ON
    Anonymous Interview Candidate in Markham, ON
    Application Details

    I applied online. The process took 6 weeksinterviewed at American Express in October 2011.

    Interview Details

    Hiring process was a bit grueling, didn't appreciate the surprise test (even though it was easy).

    Interview Questions
    Negotiation Details
    There wasn't a negotiation. I was given an offer and had to accept or keep looking for a job.
    Accepted Offer
    Negative Experience
    Average Interview
  8. 1 person found this helpful  

    Director, Business Development Interview

    Anonymous Interview Candidate in Markham, ON
    Anonymous Interview Candidate in Markham, ON
    Application Details

    I applied online. The process took 2 weeksinterviewed at American Express in January 2010.

    Interview Details

    Pretty standard

    Interview Questions
    Negotiation Details
    Never take the first offer you are given - Amex is notoriously cheap, and typically doesn't budge on vacation time.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Marketing Interview

    Anonymous Interview Candidate in Markham, ON
    Anonymous Interview Candidate in Markham, ON
    Application Details

    I applied online. The process took 2+ weeksinterviewed at American Express in December 2009.

    Interview Details

    There were multiple interviewers.

    They asked questions off resume first then like questions about experiences and strengths and stuff.

    Then behaviour based questions about just what you would do in this situation or when you demonstrated this.

    Not such a hard interview. Just relax and have fun.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  10.  

    Project Assistant Interview

    Anonymous Interview Candidate in Markham, ON
    Anonymous Interview Candidate in Markham, ON
    Application Details

    I applied through a staffing agency. The process took 5 daysinterviewed at American Express in December 2009.

    Interview Details

    This job was obtained via a staffing agency. There was only one phone interview to complete and I was hired just after that without a face to face meeting.

    Negotiation Details
    I did not negotiate for this position. I took what was offered.
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Marketing Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied through college or university. The process took a dayinterviewed at American Express in November 2009.

    Interview Details

    Interview was with a recruiter and a marketing manager. Both were very friendly and informative about the company. The interview consisted of mainly behavioural interview questions, including "explain a time when you were required to use your networking skills" and "explain a time where you experienced conflict with a teammate, and how did you resolve the problem"

    Interview Questions
    • Explain a time where you have used your networking skills   Answer Question
    No Offer
    Neutral Experience
    Average Interview

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