American Eagle Outfitters

  www.ae.com
  www.ae.com

American Eagle Outfitters Interview Questions

Updated 6 Dec, 2014
Updated 6 Dec, 2014
401 Interview Reviews

Interview Experience

Interview Experience

69%
21%
9%

Getting an Interview

Getting an Interview

62%
16%
8%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at American Eagle Outfitters.

    Interview Details

    It was a group interview with approximately 25 candidates. They asked us a few basic behavioural questions which were simple, the only difficult part was being able to voice your answer without coming off as overbearing. At the end, we were split into groups, given a description of a type of customer, an event and a budget and told to create an outfit for them.

    Interview Questions
    • The questions were very straight forward. Tell us about yourself? Tell us about a time you went above and beyond to help a customer?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at American Eagle Outfitters.

    Interview Details

    Super relaxed- I went in and it wasn't an interview with your typical questions. Me and the manager just sat down and had a conversation about life and travel and such! It was really nerve calming and really fun!

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Assistant Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at American Eagle Outfitters.

    Interview Details

    The interview process is basically alot of promises made by the district manager which never amount to anything in the end. They make the job sound alot better than it is and push the " we promote from within" and "work life balance" which is very much the opposite of how it actually happens

    Interview Questions
    • Most questions are behavior based so be prepared with examples   Answer Question
    Negotiation Details
    there didn't seem to be much room for negotiation
    Accepted Offer
    Negative Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Associate Interview

    Anonymous Interview Candidate in Lethbridge, AB
    Anonymous Interview Candidate in Lethbridge, AB
    Application Details

    I applied in-person. The process took a dayinterviewed at American Eagle Outfitters.

    Interview Details

    One interview. Upon walking in, non-hiring manager was very friendly and excited to see me. Hiring manager was very nice and friendly, and asked a few general/personal questions as if she was trying to get to know me as a friend. No questions asked that required answers that may have hindered my interview success, just questions about university etc. Interview questions were standard, nothing new. Tricky to think of answers if you've never worked in retail but if you've worked in service at all, then talk about that lots and how it translates. They want people persons and those who are easy to get along with. If you're overly organizational they love that too. They'll make you do a 200 question computer test to analyze your personality-whether you get the job or not it's super interesting to learn what your results mean. Test only takes 5-10 minutes.

    Interview Questions
    • "Explain what you'd do if a customer calls you a not-so-nice word and yells at you while you're ringing them through the till."   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person. The process took a weekinterviewed at American Eagle Outfitters in March 2014.

    Interview Details

    Applied through an AE hiring event for a new store. Really down to earth, interview took 10-15 minutes just talking over my resume and some past experiences. Wait time about 15 minutes because it was a job fair, there were about 8 different interviews going on at the same time, all interviewing were managers from other stores helping out.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Toronto, ON
    Anonymous Interview Candidate in Toronto, ON
    Application Details

    I applied in-person. The process took 2 weeksinterviewed at American Eagle Outfitters in March 2014.

    Interview Details

    I saw a posting online for a job fair for a new location in downtown Toronto. Interview took place in a hotel.Once I got there I was told to fill out an application. Make sure you will it out completely as they really stress this as after I was hired we were to fill in any missing information. MAKE SURE To HAVE REFERENCES. There is a spot for 2 references, make sure you have at least one. They do not accept resumes. I went in and there were about 4 different tables with interviews going on at the same time. My interviewer was a manager of the store I would be hired in eventually.
    Also, although it may say retail experience preferred, it is not required however an asset if you do have experience, but i'd apply at least if you have at least some customer service experience. If you have no work experience indicate on the application what volunteer experience you have. (DO NOT LEAVE IT BLANK).

    She asked me pretty basic questions, I talked a lot she smiled and liked me and handed me a piece of paper with a link to a personality test online. This test basically means you have a great shot at being hired as they would not give everyone this. I heard if you apply in a store as well they may ask you to do it after your interview if the are seriously considering you. My interview was on a Tuesday, my references were called on friday, then the following Friday I received a job offer. So, it took about a week and a half, however they were hiring quick because of the new store.

    The key is to be enthusiastic, outgoing, and upbeat. Also don't forget to wear casual, AE attire. DO NOT come in something like slacks. You'll get bonus points if you wear something that is currently being sold in the store (i.e an outfit on the mannequin) as one of the questions they ask is to sell your outfit.

    Interview Questions
    • 1. Tell me about yourself? (be detailed, seem fun and outgoing) do you have previous retail experience?
      2. Why do you want to work at American Eagle (stress that you love AE, and what the company stands for)
      3. Sell me your outfit ( wear something from AE, or currently in style that looks like its from there).
      3. When did you experience a difficult customer and how did you deal with it?
       
      Answer Question
    Negotiation Details
    No negotation; 10.25/h (minimum wage). I was later let go because they had too many employees and not enough hours. I only worked one regular shift then was let go once the store has opened.
    Accepted Offer
    Easy Interview
  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    One interview, behavioural based questions. Want to know about related customer service experience and examples of how you handled workplace conflict in the past (ex. dealing w/ a difficult customer)

    Interview Questions
    • Tell me about a time you gave an outstanding customer service experience.   Answer Question
    Accepted Offer
  9.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at American Eagle Outfitters.

    Interview Details

    I applied in store. They called me telling me I was selected for a group interview. At the interview it was important to be energetic and social because of the importance of those traits in sales.

    Interview Questions
    • They asked me to sell them on a piece of clothing I was wearing.   View Answer
    Accepted Offer
  10.  

    Sales Associate Interview

    Anonymous Interview Candidate in Vancouver, BC
    Anonymous Interview Candidate in Vancouver, BC
    Application Details

    I applied in-person. The process took 5 daysinterviewed at American Eagle Outfitters in October 2013.

    Interview Details

    I just drop my resume into the store. The manager asked me if i had full aviability. I did, so he programed an interview for next sunday (it was friday). The interview was with anther manager, just her an myself. It supposed to be a group interview (thats what the other manager told me) but anyway better just me. It was like talking to a friend, she asked e about my experience, what was i expecting from american eagle, behavior questions about my last job and more. It took just 15 minuts. After the interview, i did an personallity test on their computer. Really easy, jut asking about your skills and characteristics. After 2 days they called me and offered me the job. I really think that everyone who loves fashion, open minded, nice and with great personality could get the job. They really want you to love your job, so if you do not like the idea of working there forget it! If you really love the ifea, show them your interest and your skills and you will have the opportunity to work there!

    Interview Questions
    • What was the last time you had to deal with a difficul costumer?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Asked for an application form at the store and returned it once I filled it out. Was called roughly a week later for a group interview and scheduled a time. After the interview, was called a few days later with an offer.

    Interview Questions
    • Not really any difficult or unexpected questions since they're just hiring sales associate who may/may not have that much experience. They mostly just asked behavioural questions based on the experience you listed. Oh, and the interviewer also asked us what we knew about AE - so do your research.   Answer Question
    Accepted Offer

Work at American Eagle Outfitters? Share Your Experiences

American Eagle Outfitters

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.