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Affiliated Computer Services
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Affiliated Computer Services Interview Questions & Reviews

Getting the Interview  93 Interviews

52%
17%
10%

Interview Experience  91 Ratings

52%
36%
10%
93 interview experiences
Updated May 16, 2013
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Interview Outcome:   All No Offer Received Offer

Customer Service Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Cary, NC (US) Dec 2008 – Reviewed Nov 14, 2012

Interview Details Answered ad in the newspaper, invited to Job Fair, filled out application, interviewed by future supervisor, hired.

Interview Question – What is your philosophy on attendance? Name a time where you had difficulty with a coworker.   View Answer

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Customer Care Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Federal Way, WA (US) Oct 2011 – Reviewed Nov 09, 2012

Interview Details I had 1 interview with a gentlemen in slacks and a wrinkled collared shirt. I had to take a simple test which involved locating information on a website and taking a typing test.

Interview Question – There was none.   Answer Question

Negotiation Details – There was no negotiation. I was informed pay rate was "Achievement Based Income" and I would 'control' my rate of pay.

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Production Control at Affiliated Computer Services

Accepted Offer – Interviewed on Bangalore (India) Apr 2010 – Reviewed Nov 01, 2012

Interview Details there were just 2 rounds,firstly technical about SQL,then networking, and a few pgming basics in C..then the next round was the HR round.gave me diff scenarios on how i would manage myself in pressure situations and all.then after that i got the offer letter within the next day itself.

Interview Question – if you have some assigned work and then your colleague suddenly doesn make it the next day and you gotta leave ofifice that day. what about hte work assigned?   Answer Question

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Systems Administrator at Affiliated Computer Services

Declined Offer – Reviewed Oct 29, 2012

Interview Details Phone Interview. Hiring manager provides description of the groups responsibilities, round robin (different interviewers) with easy questions mostly to see how you communicate and respond to typical situations

Interview Question – Describe a situation where you had to resolve an administration problem without adequate on-site resources.   View Answer

Reason for Declining – Mulitple offers/Read reviews on GlassDoor

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Customer Service Agent at Affiliated Computer Services

Accepted Offer – Interviewed on Cary, NC (US) Dec 2008 – Reviewed Oct 27, 2012

Interview Details Met with supervisor I would be working with, asking behavioral based interview questions. Not missing any time was stressed.

Interview Question – Talk about a time you had problems with a coworker.   View Answer

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Customer Care Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Pikeville, KY (US) Dec 2010 – Reviewed Oct 23, 2012

Interview Details I don't know why they even have an interview process. They were so desperate for workers 365 days a year (despite the constant firing) that in my interview I was literally told, it doesn't matter what I say, I will be hired. I was consequently asked about my hobbies and what type of video games I like to play and nothing about the job. I was told if I failed the drug test, no worries, just come back in a few weeks and we will just throw this one in the trash, which was insulting because I do not and have never done illegal drugs.

Interview Question – What server do you play WoW on?   View Answer

Negotiation Details – No negotiating, take it or leave it.

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Project Manager at Affiliated Computer Services

Accepted Offer – Interviewed in Noida (India) – Reviewed Oct 12, 2012

Interview Details They have 3-4 rounds that includes telephonic interview, test of skills and HR rounds.

Negotiation Details – Negotiate hard what you can during this period, cause its uncertain once you get recruited when you will get your increment... could be after couple of years.

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Technical Support Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Raleigh, NC (US) Sep 2012 – Reviewed Oct 05, 2012

Interview Details Initial communications consists of simply contacting a hiring representative, or submitting an application online. After a phone call/conversation with front desk, you are sent an exam which evaluates logical reasoning, technical ability, and customer service experience. After the exam, you are requested to take a vocal audition via telephone.

If the exam is failed, the front desk or hiring representative will go over other options which are available If the exam is passed, you go on to the first interview. The first interview was simply based on previous experience, and why that can/will translate into a position within their company.

If you go further, you are moved to a second interview where you talk about more of the technical aspects, and where some questions can be asked regarding the company. Within twenty minutes of the second interview I had an offer given to me. After an offer was accepted, a drug test was preformed before new hire paperwork was sent.

After acceptance was finished and all paperwork was signed, training date was pushed back three months, which is a huge speed bumb, but wasn't avoidable.

Interview Question – "If a customer calls very frantically explaining that their laptop is no longer working due to water damage, and the company does not cover the damages in the warranty given, what would you say to them?"   Answer Question

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Technical Support Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Cary, NC (US) Oct 2011 – Reviewed Sep 26, 2012

Interview Details They hire anyone that can pass a drug test and back ground test.

Interview Question – There was no difficulty. It was actually surprising that they are a minimum requirement facility because they hire as fast as they terminate and people leave because it is a difficult job that is rarely rewarding. (When management changes stats knowing there is a network being rebuilt and many things that the agent can not control. Be prepared to handle difficult people and situations.   Answer Question

Negotiation Details – No negotiation.

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Customer Care Representative at Affiliated Computer Services

Accepted Offer – Interviewed on Anderson, IN (US) Dec 2010 – Reviewed Sep 12, 2012

Interview Details Interviewer was very polite and all for helping me get the position. She even gave me advice on how to speak with the hiring manager.

Interview Question – No difficult questions   Answer Question

Negotiation Details – Negotiations were not part of process

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