Affiliated Computer Services Customer Service Representative Interview Questions

Updated 6 Feb, 2015
Updated 6 Feb, 2015
25 Interview Reviews

Interview Experience

Interview Experience

54%
36%
9%

Getting an Interview

Getting an Interview

57%
33%
7%

Interview Difficulty

1.6
Average

Interview Difficulty

Hard

Average

Easy

25 Candidate Interview Reviews Back to all Interviews

Sort: Popular Date Difficulty

 

Customer Service Representative Interview

Accepted Offer
Neutral Experience
Easy Interview
Accepted Offer
Neutral Experience
Easy Interview

Application

I applied online. The process took 2 daysinterviewed at Affiliated Computer Services.

Interview

Interview was very short, I didn't think I did very well, but was offered a job immediately. The person I interviewed seemed very disinterested in her own position, and just seemed like she was willing to hire anyone on.

Interview Questions

  • What previous experience do you have dealing with customers?   Answer Question

Other Interview Reviews for Affiliated Computer Services

  1.  

    Customer Service Representative Interview

    No Offer
    No Offer

    Application

    I applied online. The process took 5 daysinterviewed at Affiliated Computer Services.

    Interview

    applied via walk in , took typing test and knowledge test. Had an interview afterwards with a team manager and hr rep . Could not commit to schedule so respectfully ended interview.

    Interview Questions

  2.  

    Customer Service Representative Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied online. The process took a dayinterviewed at Affiliated Computer Services.

    Interview

    easy and didnt have to take alot of timeasy and didnt have to take alot of time doing anything to get the jobe doing anything to get the job
    easy and didnt have to take alot of time doing anything to get the job

    Interview Questions

  3.  

    Customer Service Representative Interview

    Declined Offer
    Positive Experience
    Easy Interview
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at Affiliated Computer Services (Federal Way, WA (US)) in April 2014.

    Interview

    Interview process was a breeze. Basically if they ask you to come in for an interview, you can assume you've got the job. They never made me feel uncomfortable, which is a first when it comes to interviews!

    Interview Questions

    • This never happened, the only unexpected thing was how easy it was to get the job.   Answer Question

    Reasons for Declining

    My current employer begged me to stay and I felt bed enough to do so.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Customer Service Representative Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a dayinterviewed at Affiliated Computer Services (Montego Bay (Jamaica)) in January 2014.

    Interview

    After I applied, it took a while to get called (about 2 months). Got called the day before interview and testing. Process took ALL day! Did a typing and audio test, then a short multiple choice from about 5 areas (customer service, english, maths, etc). The interview went well, both Interviewers were pleasant.

    Interview Questions

    • I don't remember the questions but they were basic common sense. Just don't over-think.   Answer Question

    Negotiation

    No negotiation.

  6.  

    Customer Service Representative Interview

    Accepted Offer
    Accepted Offer

    Application

    I applied online. The process took a dayinterviewed at Affiliated Computer Services.

    Interview

    Interview was super easy found out my schedule and start date within 20 min of interview

    Interview Questions

  7.  

    Customer Service Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at Affiliated Computer Services (Albany, NY (US)) in January 2013.

    Interview

    Difficult but fair

    Interview Questions

    • can you work outside of regular business hours   1 Answer

    Negotiation

    there was no negotiation available. I took the position because I liked the hiring agent but the hiring person puts a very good spin on the company. If you are hired you may regret it.

  8.  

    Customer Service Representative Interview

    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Affiliated Computer Services (Raleigh, NC (US)) in January 2013.

    Interview

    one on one interview with supervisor

    Interview Questions

  9.  

    Customer Service Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 5 daysinterviewed at Affiliated Computer Services (Tigard, OR (US)) in November 2012.

    Interview

    Had an interview with Jessyca Gurnoe who was very professional. She then sent me to see another person who was a Supervisor to further my interview. The Supervisor took me to the floor and showed me around a little and allowed me to ask questions until she finally interviewed me.

    She took me back to Jessyca Gurnoe and recommended me for hire.

    Negotiation

    Just about my hours to work. I stated that I would prefer days as I had children at home and they said that after training, they could do that, and they did.

  10.  

    Customer Service Representative Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a dayinterviewed at Affiliated Computer Services (Lexington-Fayette, KY (US)) in October 2012.

    Interview

    Very relaxed/casual, but lengthy. Took about an hour total. They have you complete an online test first - very simple stuff but takes a little time, then if you get past that, you wait until they call down a supervisor to interview you, which takes maybe 5 minutes total.

    Interview Questions

    Negotiation

    No negotiation as the pay was a set rate & job is contracted w/ a potential full hire after a 90-day probation period.

Work at Affiliated Computer Services? Share Your Experiences

Affiliated Computer Services

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates who said that their interview experience was positive, neutral or negative.

Your response will be removed from the review – this cannot be undone.