Whirlpool Reviews

Updated 6 October, 2014
Updated 6 October, 2014
427 Reviews
3.4
427 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Whirlpool Chairman and CEO Jeff M. Fettig
Jeff M. Fettig
275 Ratings

Review Highlights

Pros
  • In general, the work-life balance is above average compared to other large companies (in 28 reviews)

  • The employees of Whirlpool are what make it a great place to work (in 17 reviews)


Cons
  • Poor work/life balance except for those who are part of the inner circle of cronies (in 17 reviews)

  • Wish that upper management was more open to flexible work arrangements (in 11 reviews)

More Highlights

71 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Positive experience except for parent company's forced directives which restricted available talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer Services Representative in Mississauga, ON
    Former Employee - Dealer Services Representative in Mississauga, ON

    I worked at Whirlpool full-time (more than 3 years)

    Pros

    Colleagues worked together to achieve results
    Great cooperation and team building

    Cons

    Upper management/ Parent company decided that only university education was minimum prerequisite regardless of proven documented performance of dedicated employees resulting in massive layoffs

    Advice to ManagementAdvice

    Support employees with proven track records over blind directives

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON

    I have been working at Whirlpool

    Pros

    good work environment modern work facility

    Cons

    very litte opportunity for career growth

    Advice to ManagementAdvice

    need to provide growth opportunities.

    Doesn't Recommend
  3.  

    Pretty pathetic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whirlpool

    Pros

    If you want a wife and 2 kids at age 20, and want to settle down in a tiny town where everyone knows everybody, then this is the place for you.

    Cons

    Extremely corrupt HR department, and everyone acts like robots.

    Advice to ManagementAdvice

    Try to retain top talent- you lost a lot of great employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Following the path of the auto industry in the 80's.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Whirlpool

    Pros

    I cannot really think of any except good for people who have no global visions, but stuck in their own Midwestern backwardness.

    Cons

    The culture is full of cronies and those yes men and women!

    Advice to ManagementAdvice

    Straight talk starts from the top.

  6. 1 person found this helpful  

    Fun minus a few bad apples

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Benton Harbor, MI (US)
    Former Employee - Anonymous Employee in Benton Harbor, MI (US)

    I worked at Whirlpool full-time (more than 10 years)

    Pros

    Great people in engineering and the plants. Worked with many talented and friendly technical folks. Teamwork existed, but not anymore.

    Cons

    Slowly turning into a show -off contest where egos and networking control and true value added work comes second. If you want a technical career, do not apply. Engineering isn't valued and eventually all the fun engineering will be done in India

    Advice to ManagementAdvice

    Stop managing and start looking for a real job. Don't promote only your friends,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Good people, good products, horrible leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Finance in Benton Harbor, MI (US)
    Former Employee - Corporate Finance in Benton Harbor, MI (US)

    I worked at Whirlpool full-time (more than an year)

    Pros

    It is easy to feel good about the products you are making. Everything you could want in terms of a diversified business career opportunity as a finance professional.
    Middle management has some really promising people...assuming they last.

    Cons

    Toxic work environment which is fed by utter lack of leadership from CEO and other senior leaders. Jeff Fettig has no idea what real leadership is, so he has decided to make his mark in "cost leadership". This translates to slashed benefits, hiring freezes and failure to fill vacant positions even as stock price soars. The company grinds employees into the ground and expects they won't complain because there are so few opportunities in SW Michigan. Some senior business leaders are unprofessional and borderline unethical in their treatment of employees, but FOJs (friends of Jeff) are exempt from scrutiny. I could go on but why bother.

    Advice to ManagementAdvice

    Learn the difference between leadership and management. Don't take advantage of employees' loyalty

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Experience depends on who you meet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Whirlpool full-time (more than 10 years)

    Pros

    Whirlpool can be great and can offer someone who is being tracked a wonderful opportunity. In fact, the chosen ones get so many wonderful opportunities it is not possible to handle them all. Fortunately for the chosen ones Whirlpool furnishes many minions.

    Cons

    They rate on a curve and you cannot get more than your share of high ratings regardless of performance. Their talent pool rating system is a force fit and for many employees this is not done at all or it is done as a check box at hiring. This is important as it either slams shut or opens doors for promotion or lateral moves. Job descriptions and responsibilities vary wildly as to whether they exist, are followed or are ironclad. Whatever you are hired to do could be entirely fictional from actual job duties. They are shedding over-50s and locals in order to provide a hip "campus" and younger culture. They are not worried about appliance experience and have populated senior mgmt. with car, CPG and other industries.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    To fit or not to fit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Analyst in Benton Harbor, MI (US)
    Former Employee - Financial Analyst in Benton Harbor, MI (US)

    I worked at Whirlpool full-time (more than 3 years)

    Pros

    The company is very large so many different departments, focusing on different aspects, involved with all parts of the globe.

    Cons

    Whirlpool is a company that if you don't fit they don't make much accommodations. They are a midwest company and very old boys club. I found there yearly performance review process to be too rigid and if you excelled at things beyond your job scope they were not valued well. Finally i did not find it a very open place for new ideas or a place where leadership was willing to listen to employees. They talk a lot about best practices, process improvement, engagement, and other buzzwords but it feels like all it was is talk.

    Advice to ManagementAdvice

    You need to look at look at cross training your people, engineers are just engineers, sales only do sales, your people do not know how to talk to each other nor the roadblocks in each other day to day jobs. You have siloed your self and are too focused on just following processes instead of following core goals. Also you are too focused on rolling out models every year, consumers don't watch appliances like cars. Wait till you have a well tested good feature improvement on a machine and then roll that out. It will improve your production at the factory and help reduce warehousing issues.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Too much complex organization and still below the line in Europe. Continuously in crisis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Wrocław (Poland)
    Current Employee - Senior Engineer in Wrocław (Poland)

    I have been working at Whirlpool full-time (more than 8 years)

    Pros

    - Relatively ensures stability of employment
    - Good for interns

    Cons

    - Poor and frozen salaries comparing to the local competitors
    - Lot of "low performers" among managers and leaders
    - No benefits
    - Very complex organization and no transparency
    - Moving management
    - Unclear career path
    - Company doesn't take care about its competencies. Well skilled employee have been leaving company because of the lack of possibility to update the salary to todays market realities
    - Focused on interns

    Advice to ManagementAdvice

    Review what company offers comparing to other competitors. There is lot too improve. Stop to sweep all the problems under carpet.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Disappointing lack of leadership, except in cronyism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineer in Benton Harbor, MI (US)
    Current Employee - Senior Engineer in Benton Harbor, MI (US)

    I have been working at Whirlpool full-time (more than an year)

    Pros

    If you're a new graduate (especially from Purdue), and this is your first job, you'll do great, probably enjoy the company, and have plenty of opportunity.

    Cons

    If you're coming to the company with experience, you're going to be disappointed. You'll be expected to know the Whirlpool processes without training, and denigrated when you don't pick them up through osmosis.

    If you like a company where your performance is judged not just by how you perform vs your goals, but how you are compared to your peers, you'll love Whirlpool. In order for your performance to be "above average", your co-workers performance must be "below average". This doesn't exactly contribute to an environment of teamwork.

    The quality of the company's products is so poor, that's it's an ongoing internal joke that employees can't even recommend their products.

    Advice to ManagementAdvice

    Stop trying to manage by slogan. Try providing subordinates with what they need to do their jobs and make the company successful, instead of just expecting them to perform.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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