Waste Management

  www.wm.com
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Waste Management Reviews

Updated 25 August, 2014
Updated 25 August, 2014
438 Reviews

2.7
438 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
267 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights

103 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Manager  in  Coquitlam, BC
    Former Employee - Inside Account Manager in Coquitlam, BC

    I worked at Waste Management full-time for more than 8 years

    Pros

    Great Benefits program for self and family

    Cons

    Stressfull, micro managed, for a salary position, the expected work day is 9 Hrs

    Advice to ManagementAdvice

    Trust & listen to employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Call Center is not the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Commercial Representative  in  Nashville, TN (US)
    Former Employee - Inside Commercial Representative in Nashville, TN (US)

    I worked at Waste Management full-time for more than 3 years

    Pros

    There were some great supervisors and cared about their employees. Some fun activities to keep the work as fun as it could be. The company was ok, but seemed to be mostly about the money.

    Cons

    Supervisors had their hands tied by call center management. Call center employees were treated as low level employees and were rarely considered for anything outside the call center. Many coworkers did not take the job seriously which makes it harder on the rest of the team. Overall it is a tough environment to enjoy!

    Doesn't Recommend
    No opinion of CEO
  3.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver  in  Ashland, WI (US)
    Current Employee - Garbage Truck Driver in Ashland, WI (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    Good health and retirement benefits. Good pay for hard work. There is a structured safety program with short weekly meetings to keep safety methods fresh in workers minds.

    Cons

    Corporate pricing structures are unrealistic for current market conditions in rural markets. Customers are subject to higher fees which has led to us losing our market share of customers. Also long hours constantly, leading to stressful working conditions. Not much room for growth in the company.

    Advice to ManagementAdvice

    To make the safety culture a little easier, consider hiring more help to ease the burden on the current employees. Consider giving priority to current workers for positions within the company first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    Started off making great money but in one year commission pay was cut twice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Lakeville, MN (US)
    Current Employee - Account Manager in Lakeville, MN (US)

    I have been working at Waste Management full-time for more than a year

    Pros

    Paid weekly, good money in general. Base plus commission. Huge company that is well known and respected. Management is fair and doesn't play favorites which is refreshing.

    Cons

    They have cut our commission pay once and then changed the terms of how we meet our goals once so now it's hard to max out on commission even though the job is the same. Also only 10 days of vacation first year.

    Advice to ManagementAdvice

    Share the wealth. This is a billion dollar company, stop taking money out of the employees pockets while the upper management gets huge bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We are sorry you feel compensation and benefits are not up to your standards. Your feedback is important to us and has been shared as we strive to continue to be a best place to work.

  6.  

    Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  Atlanta, GA (US)
    Current Employee - Program Manager in Atlanta, GA (US)

    I have been working at Waste Management full-time for more than 3 years

    Pros

    Chance to grow within the company

    Cons

    a lot of senior people have their jobs through a deal established when WM acquired their hauling company.

    Recommends
    Positive Outlook
    Approves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We appreciate your hard work and dedication, as well as you sharing your feedback with us.

  7. 4 people found this helpful  

    Sad day when you love your job and learn your call center is closing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Commercial Representative  in  Oak Harbor, WA (US)
    Current Employee - Inside Commercial Representative in Oak Harbor, WA (US)

    I have been working at Waste Management full-time for less than a year

    Pros

    Love the call center reps - you work hard and put up with some tough customers. Your a great team of people and it's sad to learn we will never be a team again.

    Cons

    We were told this week our call center is closing. It shocked and hurt 125 employees in a very small town. We are so busy some of us are working OT everyday, until this week when the closing was released. Now that they've routed our calls to AZ, the phones stopped ringing. If we are going to stay open for another 3 months, how are we going to do our jobs when the phones stopped ringing.

    Advice to ManagementAdvice

    You shouldn't keep hiring and training when you knew the center was going to close. This wasn't an overnight decision. There are about 30 new hires over the past 90 days who now are out of work again.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    Quick paced

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Weekly pay, good health insurance, vacation and holiday pay.

    Cons

    Too many supervisors! Most of them not qualified. Too little advancement opportunities.

    Advice to ManagementAdvice

    We know you are trying to meet your numbers to look good to upper management however try to create a heroic work environment that would want us to work hard for you.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Constant change for the sake of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waste Management full-time for more than a year

    Pros

    Mid level managers are great, but they're passing along policies from above that are horrible. Great opportunity to advance quickly through a few positions, with a pretty hard ceiling after a few levels.

    Cons

    Near impossible attendance policy. Very little training from one position to the next.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Jul 23, 2014Talent Acquisition

    This isn't what we like to hear and are sorry you feel this way. We're actively working to improve communication and training channels from corporate to the front line. This feedback is valuable as ... More

  10. 3 people found this helpful  

    Not the most warm workplace environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Business Analyst I  in  Houston, TX (US)
    Former Employee - IT Business Analyst I in Houston, TX (US)

    I worked at Waste Management full-time for more than 3 years

    Pros

    I was fortunate enough to have a traveling position as to allow me limited time in the office.

    Cons

    Ageism, very slow decision making processes, lots of bureaucracy, and a very conservative environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager  in  Charlotte, NC (US)
    Former Employee - Account Manager in Charlotte, NC (US)

    I worked at Waste Management full-time for more than 8 years

    Pros

    Industry leader, good benefits, one stop shop, challenging work load. Full range of environmental services made it advantageous when prospecting & helped differentiate service offerings from competitors.

    Cons

    Long Hours & unrealistic expectations.
    Price leader - enabled competition to consistently undercut WM's pricing. Extreme micro mgmt.
    Constant power struggle between operations & sales departments. Company driven by operations minded mgmt. team w little regard for sales team. HR Dept. practically non existent @ local level.

    Advice to ManagementAdvice

    Treat all employees with respect and improve comp plans.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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