Waste Management

  www.wm.com
  www.wm.com
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Waste Management Reviews

Updated 19 September, 2014
Updated 19 September, 2014
448 Reviews
2.7
448 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Waste Management President, CEO & Director David P. Steiner
David P. Steiner
271 Ratings

Review Highlights

Pros
  • great benefits and you can get all the hours you need allowed by dot (in 31 reviews)

  • Fellow Employees, good benefits if you can afford the with the Lay-down days (in 30 reviews)


Cons
  • The customer service supervisor sits in her office all day eating (in 16 reviews)

  • Long hours management don't care for you just be at work av (in 16 reviews)

More Highlights

109 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Account Manager  in  Coquitlam, BC
    Former Employee - Inside Account Manager in Coquitlam, BC

    I worked at Waste Management full-time for more than 8 years

    Pros

    Great Benefits program for self and family

    Cons

    Stressfull, micro managed, for a salary position, the expected work day is 9 Hrs

    Advice to ManagementAdvice

    Trust & listen to employees

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  2.  

    Former management employee.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management

    Pros

    Waste Management is a great company to work for. Great pay and Bonus plan 401K matching is good also. I would work for this company again.

    Cons

    Too many reorganizations every two years; you are constantly worried about losing your job to satisfy shareholder concerns for growth. Top management don't seem to care about keeping good talent. Everyone is treated with a broad brush when reorganizing, regardless of talent and performance.

    Advice to ManagementAdvice

    Continuous reorganizations every two years is very frustrating. It sends the message that they are not important to the company. Every time there is a reorg, key people are let go with no regard to talent or performance. Employment at WM is unstable.

    Recommends
  3.  

    DOERS AND THINKERS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Swing Driver  in  Phoenix, AZ (US)
    Current Employee - Swing Driver in Phoenix, AZ (US)

    I have been working at Waste Management full-time for more than 5 years

    Pros

    pay is okay and benefits are good too

    Cons

    management can't make up there minds. rules change everyday. doers and thinkers

    Advice to ManagementAdvice

    Remember we are all human we all put on one pant leg on at a time, and nobody is perfect not even the CEO OR INVESTORS.... GET RID OF DRIVECAM AND STOP POINTING THE FINGER AT DRIVERS WE ARE YOUR FRONTLINE AND LOOK AT SALES DEPT WHY ARE WE LOOSING SO MANY CONTRACTS AND CUSTOMERS SAVE A DOLLAR TO SPEND MILLIONS

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    Thought it would be better....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Driver  in  Philadelphia, PA (US)
    Current Employee - Driver in Philadelphia, PA (US)

    I have been working at Waste Management full-time for less than a year

    Pros

    Paid weekly, half decent benefits, safety bonuses, there is a good 401k plan. Profit sharing through an employee stock purchase plan.

    Cons

    The trucks are falling apart. The drivers write things to be fixed and have a hard time getting them taken care of. Many driver comfort items are overlooked as not safety sensitive. Air conditioning is a big necessity when working in hot humid conditions. If a truck has A/C, it should work.
    It seems like everything is a big secret. The communication between the managers and drivers is lacking. Management seems more concerned about the bottom line. The drivers are the face of the company and management needs to do whatever it takes to make sure the drivers are happy. If the drivers are happy, the customer is happy.

    Advice to ManagementAdvice

    Stop worrying about the competitive advantage so much. A happy driver will make much more returns for the company rather than being pressured into going faster and faster all the while trying to be a safe as possible.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Waste Management Response

    Sep 17, 2014Talent Acquisition

    We are sorry you feel this way - this isn't what we want to hear. We recognize that the front line is a challenging place to work, and hope you express this with your local management to get this ... More

  6. 2 people found this helpful  

    Good company, good benefits, lacking management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Houston, TX (US)
    Former Employee - Anonymous Employee in Houston, TX (US)

    I worked at Waste Management full-time for more than 8 years

    Pros

    Good benefits, opportunity to gain experience

    Cons

    lacking management, constant changes in goals, limited recognition for employees

    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    too many changes in sales structure, pay, management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES  in  Newport Beach, CA (US)
    Former Employee - OUTSIDE SALES in Newport Beach, CA (US)

    I worked at Waste Management full-time for more than 10 years

    Pros

    excellent benefits, 401k, stock discounts

    Cons

    sub sourcing sales to call centers out of state

    Advice to ManagementAdvice

    more market area focus over corp share holder focus

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Waste Management as a contractor

    Pros

    Good corporate training for profession sales in Houston. Direct was professional and handled the challenging restructuring at the time well even as he was new too. Regional office is a palace.

    Cons

    Tough market area that was losing market share from previous acquisition not tucked in and receiving price increases.
    Local office and shop was nasty in appearance.

    Advice to ManagementAdvice

    Collaboration with field, corporate and clients for sustainable growth.

    Approves of CEO
  9.  

    Call Center is not the place to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Commercial Representative  in  Nashville, TN (US)
    Former Employee - Inside Commercial Representative in Nashville, TN (US)

    I worked at Waste Management full-time for more than 3 years

    Pros

    There were some great supervisors and cared about their employees. Some fun activities to keep the work as fun as it could be. The company was ok, but seemed to be mostly about the money.

    Cons

    Supervisors had their hands tied by call center management. Call center employees were treated as low level employees and were rarely considered for anything outside the call center. Many coworkers did not take the job seriously which makes it harder on the rest of the team. Overall it is a tough environment to enjoy!

    Doesn't Recommend
    No opinion of CEO
  10.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Garbage Truck Driver  in  Ashland, WI (US)
    Current Employee - Garbage Truck Driver in Ashland, WI (US)

    I have been working at Waste Management full-time for more than 10 years

    Pros

    Good health and retirement benefits. Good pay for hard work. There is a structured safety program with short weekly meetings to keep safety methods fresh in workers minds.

    Cons

    Corporate pricing structures are unrealistic for current market conditions in rural markets. Customers are subject to higher fees which has led to us losing our market share of customers. Also long hours constantly, leading to stressful working conditions. Not much room for growth in the company.

    Advice to ManagementAdvice

    To make the safety culture a little easier, consider hiring more help to ease the burden on the current employees. Consider giving priority to current workers for positions within the company first.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 7 people found this helpful  

    Started off making great money but in one year commission pay was cut twice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager  in  Lakeville, MN (US)
    Current Employee - Account Manager in Lakeville, MN (US)

    I have been working at Waste Management full-time for more than a year

    Pros

    Paid weekly, good money in general. Base plus commission. Huge company that is well known and respected. Management is fair and doesn't play favorites which is refreshing.

    Cons

    They have cut our commission pay once and then changed the terms of how we meet our goals once so now it's hard to max out on commission even though the job is the same. Also only 10 days of vacation first year.

    Advice to ManagementAdvice

    Share the wealth. This is a billion dollar company, stop taking money out of the employees pockets while the upper management gets huge bonuses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Waste Management Response

    Aug 15, 2014Talent Acquisition

    We are sorry you feel compensation and benefits are not up to your standards. Your feedback is important to us and has been shared as we strive to continue to be a best place to work.

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