Washington Mutual
3.1 of 5 337 reviews
www.wamu.com Seattle, WA 5000+ Employees

Washington Mutual Reviews

Updated Mar 17, 2014

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3.1 337 reviews

                             

39% Approve of the CEO

Washington Mutual Chairman & CEO JP Morgan Chase James Dimon

James Dimon

(33 ratings)

44% of employees recommend this company to a friend
114 Employee Reviews Back to all reviews
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Wrong Place at the Wrong Time

Risk Manager (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsTeam was great; still maintaining meaningful relationships years after the Chase takeover. Bonds were made during many long hours of shared project work. Compensation was good.

ConsVery demanding schedule. Felt like much of the time we were racing against time. Thought we had made it through when things got pulled out from underneath us.

Advice to Senior ManagementDon't grow too fast and compromise values that made you beloved by your customers. Thanks for pushing me, though, to realize what I could do.

No, I would not recommend this company to a friend

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Great learning experience

Senior Analyst (Former Employee)
Seattle, WA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsThe people were great. The division was small so everyone had to wear many hats. Our division was acquired by a much larger finance group and our people were so much more efficient.

ConsThere existed some good ole boy network mentality. The old guard did not respect the abilities of the new people.

Advice to Senior ManagementConsider not selling out.

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Great environment with enjoyable coworkers

Teller (Former Employee)

I worked at Washington Mutual part-time for more than a year

ProsEnvironment with coworkers
Dealing with lots of people on a daily basis
Simple tasks to accomplish
Fast paced to make the time go by quickly

ConsQuotas that have to be met or negative performance reviews happen
Low starting salary as a teller
Repetitive tasks that don't always challenge you

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Great company

Funder (Current Employee)
Bellevue, WA (US)

I have been working at Washington Mutual full-time for more than 3 years

ProsExcellent colleagues. We had a great time working together. The company was mostly respectful of employees during a very difficult time. Everyone always pulled together to make things work. Great culture of support, fun, and of course hard work.

ConsSad to see it end the way it did. I would have loved to have stayed on had it been possible. Working at Chase is just not the same. Much more corporate and less friendly. For that, I had to go.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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great company while it was around

Senior Teller (Former Employee)
Clackamas, OR (US)

I worked at Washington Mutual full-time for more than a year

Prosrules were followed. always busy. Managers usually had your back if there was a upset customer.

Conspay was no very good, lots of turnover could never keep any employees.

Yes, I would recommend this company to a friend

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I had a good working experience at Washington Mutual.

Loan Closer (Former Employee)
Dallas, TX (US)

I worked at Washington Mutual full-time for more than a year

ProsThere were opportunities for growth.

ConsThe branch closed down and layoffs occurred.

Advice to Senior ManagementAlways treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

Yes, I would recommend this company to a friend

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Great team environment

Mortgage Loan Consultant (Former Employee)
Fullerton, CA (US)

I worked at Washington Mutual full-time for more than 3 years

ProsPeople I worked with were great, good software, excellent manager

Conscompeting against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

Advice to Senior Managementlook at the big picture compare apples to apples

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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An amazing company.. like working at Disney Land..

Senior Project Manager (Former Employee)
Seat Pleasant, MD (US)

I worked at Washington Mutual full-time for more than 5 years

ProsGreat culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

ConsUm.... Bankrupt?
Very collaborative - maybe to a fault.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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i was a fan...

Anonymous Employee (Former Employee)

I worked at Washington Mutual

ProsThey offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

ConsThey went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.

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I loved the job, but it ended when the company sold to Chase.

Mortgage Banking (Former Employee)
Irving, TX (US)

I worked at Washington Mutual full-time for more than 3 years

ProsGood pay, good people, excellent work environment.

ConsNone, except they do not exists anymore.

Advice to Senior ManagementN/A. Washington Mutual does not exist anymore.

No, I would not recommend this company to a friend

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