Washington Mutual Reviews

Updated 10 July, 2014
Updated 10 July, 2014
344 Reviews

4.0
344 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Washington Mutual Chairman & CEO JP Morgan Chase James Dimon
James Dimon
33 Ratings

Review Highlights

Pros
  • Good work/life balance, employees treated fairly, good company values, nice culture (in 39 reviews)

  • They offered great benefits and good supports for the families of employees (in 14 reviews)


Cons
  • Senior management was a mixed bag; lack of accountability at the highest levels (in 35 reviews)

  • Too many changes in upper management that disrupted the lower ranks - on a regular basis (in 15 reviews)

More Highlights

115 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Job was satisfying.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President  in  Seattle, WA (US)
    Former Employee - Vice President in Seattle, WA (US)

    I worked at Washington Mutual full-time for more than 5 years

    Pros

    Provided autonomy to get things done. Collegial environment.

    Cons

    Executive management unwilling to make prudent decisions to save the organization.

    No opinion of CEO
  2.  

    Wrong Place at the Wrong Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Risk Manager  in  Seattle, WA (US)
    Former Employee - Risk Manager in Seattle, WA (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    Team was great; still maintaining meaningful relationships years after the Chase takeover. Bonds were made during many long hours of shared project work. Compensation was good.

    Cons

    Very demanding schedule. Felt like much of the time we were racing against time. Thought we had made it through when things got pulled out from underneath us.

    Advice to ManagementAdvice

    Don't grow too fast and compromise values that made you beloved by your customers. Thanks for pushing me, though, to realize what I could do.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great learning experience

    Former Employee - Senior Analyst  in  Seattle, WA (US)
    Former Employee - Senior Analyst in Seattle, WA (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    The people were great. The division was small so everyone had to wear many hats. Our division was acquired by a much larger finance group and our people were so much more efficient.

    Cons

    There existed some good ole boy network mentality. The old guard did not respect the abilities of the new people.

    Advice to ManagementAdvice

    Consider not selling out.

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  5.  

    Great environment with enjoyable coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller
    Former Employee - Teller

    I worked at Washington Mutual part-time for more than a year

    Pros

    Environment with coworkers
    Dealing with lots of people on a daily basis
    Simple tasks to accomplish
    Fast paced to make the time go by quickly

    Cons

    Quotas that have to be met or negative performance reviews happen
    Low starting salary as a teller
    Repetitive tasks that don't always challenge you

    Recommends
    Negative Outlook
  6.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Funder  in  Bellevue, WA (US)
    Current Employee - Funder in Bellevue, WA (US)

    I have been working at Washington Mutual full-time for more than 3 years

    Pros

    Excellent colleagues. We had a great time working together. The company was mostly respectful of employees during a very difficult time. Everyone always pulled together to make things work. Great culture of support, fun, and of course hard work.

    Cons

    Sad to see it end the way it did. I would have loved to have stayed on had it been possible. Working at Chase is just not the same. Much more corporate and less friendly. For that, I had to go.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    great company while it was around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Teller  in  Clackamas, OR (US)
    Former Employee - Senior Teller in Clackamas, OR (US)

    I worked at Washington Mutual full-time for more than a year

    Pros

    rules were followed. always busy. Managers usually had your back if there was a upset customer.

    Cons

    pay was no very good, lots of turnover could never keep any employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    I had a good working experience at Washington Mutual.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loan Closer  in  Dallas, TX (US)
    Former Employee - Loan Closer in Dallas, TX (US)

    I worked at Washington Mutual full-time for more than a year

    Pros

    There were opportunities for growth.

    Cons

    The branch closed down and layoffs occurred.

    Advice to ManagementAdvice

    Always treat employees as though their talent and contribution adds value to the company and keep them informed, always considering their input as valid and valuable.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mortgage Loan Consultant  in  Fullerton, CA (US)
    Former Employee - Mortgage Loan Consultant in Fullerton, CA (US)

    I worked at Washington Mutual full-time for more than 3 years

    Pros

    People I worked with were great, good software, excellent manager

    Cons

    competing against other call centers, we were the only one doing any portfolio underwriting, unfair competition against other call centers

    Advice to ManagementAdvice

    look at the big picture compare apples to apples

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    An amazing company.. like working at Disney Land..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Project Manager  in  Seat Pleasant, MD (US)
    Former Employee - Senior Project Manager in Seat Pleasant, MD (US)

    I worked at Washington Mutual full-time for more than 5 years

    Pros

    Great culture. Lots of room for growth. Company has a real employee focus - they care about you! Beautiful facility in downtown Seattle.

    Cons

    Um.... Bankrupt?
    Very collaborative - maybe to a fault.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    i was a fan...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Washington Mutual

    Pros

    They offered great benefits and good supports for the families of employees. They offered great benefits and good supports for the families of employees.

    Cons

    They went down the tubes. Hard. Their sales training for lower level employees could have been greatly improved, so they lost a significant significant potential for growth, incentive, and income.

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