UniFirst

  www.unifirst.com
  www.unifirst.com

UniFirst Reviews

Updated 24 November, 2014
Updated 24 November, 2014
274 Reviews
3.3
274 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
210 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 16 reviews)

  • There are great training programs in place for each position to help you succeed; it is up to you to take advantage of it (in 13 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 19 reviews)

  • Every single sales rep hits a wall around 39-52 weeks and have to push through it (in 18 reviews)

More Highlights

68 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A lot of Broken Promises in the Vancouver BC area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR in Langley, BC
    Former Employee - RSR in Langley, BC

    I worked at UniFirst full-time (less than an year)

    Pros

    Benefits are ok, Pretty standard for a company of this size. The other employees in all departments were really nice and patient.

    Cons

    Where to Begin... I was hired as a RSR due to my background in running a route and I have sales experience. The base salary to start is 37K, which they make very apparent that this is your starting point and that they have a few RSR's that make 70k+ per year with commissions. What they don't tell you or make very clear is that you will be covering for RSR's for holiday relief and sick days, but that it shouldn't take long to get your own route which gives you the opportunity to make commissions. i met guys that had been there for over a year and were still waiting for a route. After a couple of weeks I started noticing guys that were quitting, now these guys had maybe been there for a month or 2, but needless to say It should have raised some red flags. I thought maybe they couldn't handle the early mornings or the physical aspect of the job. Once I was fully trained on someones route I ran it for 2 weeks while he was away on vacation, I started to closely watch some of the guys that had there own routes and had worked there for a few years. I noticed that I was leaving the branch in my truck at about 4;30ish AM and so were they and when I was getting back at about 3-3:30ish PM a lot of these same guys were also getting back. I started to ask some of these guys what they made last year. On avg it was 45-50K per year. But wait, did you do the Math? These guys were pulling 11-12 hr days busting their hump... for what? no overtime that's for sure. After some thought I quit. how was I going to have the energy to try and upsell a client for some crappy commission, when all I wanted to do was get through the day and get home so I could get to bed early for my 345am alarm. The Supervisors were ok, they tried to help as much as they could, but unfortunately they were having to go out and run routes as well due to the high turn-over rate.

    Advice to ManagementAdvice

    Management has to work on the extremely HIGH turnover rate, if that means paying guys OT or increasing salaries then do it. Not fair to Customers either.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Worst nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service in Boise, ID (US)
    Current Employee - Service in Boise, ID (US)

    I have been working at UniFirst as a contractor (less than an year)

    Pros

    The pay is not bad for the area. Small group of people sales and service work together.

    Cons

    Hours (60) per week. RSR/DSS is blamed for everything wrong.Branch Manager plays dumb. Uses a language barrier as a fail safe.Garments are poorly shipped. Cross contamination is never ending. Location can not keep staff. They walk off without notice. Broken down trucks all the time. Pay is always wrong. No support from corporate due to management hiding issues. RSR running route without heating or a/c in trucks. Was -11 this week. On and on and on issues never end.

    Advice to ManagementAdvice

    Customers should not be more focused on then your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Save Yourself The Time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Lake Charles, LA (US)
    Current Employee - Sales Representative in Lake Charles, LA (US)

    I have been working at UniFirst full-time (more than an year)

    Pros

    Good Pay...Work/Life Balance. paid weekly, off weekends

    Cons

    poor management at branch, only concerned with big clients, cannot compete with cintas due to outrageous minimums. takes too long to get orders keyed

    Advice to ManagementAdvice

    fire the person handling customer service

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 4 people found this helpful  

    The 10 and 2 Company. First glance it looks great... but soon you will be chewing off your own hand to break free

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Consultant in Last Chance, NC (US)
    Former Employee - Senior Sales Consultant in Last Chance, NC (US)

    I worked at UniFirst full-time (more than an year)

    Pros

    I met a lot of great contacts; learned a ton about B2B sales; new account only sales led to huge funnel that I took with me; big name with the impression of big results; NJPA connection will get you in many doors.

    Cons

    Empty promises, capped income, if you kiss enough butt you will move up the ladder but while you are doing that you are stepping on a lot of toes. Oh, and they are not friendly to women. They want the young, spunky anatomy hanging out women to attract business. A woman with character that stands up to the MEN, well.. they figure out a way to get rid of you

    Advice to ManagementAdvice

    Listen to reviews, exit interviews, and fire every dang manager you have in place now. Upper management doesn't have a clue how corrupt the branches are. Or either, they choose to turn a blind eye because of the money they are making their shareholders. HA! Ron Croatti ain't even in the game.. Look at what Cintas and Aramark CEO's are making? Unifirst is small potatoes compared. But oh how you make people feel like you're one big happy family owned and operated company. Happy when you cash that big fat bonus check. Happy that the shareholders are being deceived.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    Bullies! Mean departments beware.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at UniFirst

    Pros

    Corporate. Not all but there are some bullies out in corporate. Very mean, judge mental, will sit right behind you in a large group and will make fun of you. Here's a hint. If you are a nice sincere person this is not the place for you. You need to be cold hearted and fit into the "clique" if you are an outsider consider yourself a target and be made fun of in their chat. I have worked in many corporate offices and this one Ive seen nothing like it. The worst part is that managers and supervisors are in the "clique" so good luck trying to talk to someone about it. I seriously thought I was loosing my mind. I'm glad the nightmare is over p.s the bullies will walk by your cube to see what you are doing and then tell everyone in their "clique"what you are doing. They are using the corporate chat to talk trash about people and laugh at loud and it hurts that they are so mean and get away with it. Oh yes don't forget I was called stupid right in my face by my supervisor. Isn't that awesome. My current job is nothing like unifirst.

    Cons

    There's a cafeteria! Good snack free coffee

    Advice to ManagementAdvice

    Keep an eye on the employees. View what they are chatting about. Dont give all the power of your employees to your supervisors. Step up! I heard employees make fun of minorities which is absolutely disgusting.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    UniHell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sew & Seal in Owensboro, KY (US)
    Former Employee - Sew & Seal in Owensboro, KY (US)

    I worked at UniFirst full-time (more than 3 years)

    Pros

    Casual dress code, cafeteria on site.

    Cons

    Company is run by a bunch of wanna be's and brown nosers.

    Advice to ManagementAdvice

    Corporate office needs to reevaluate the people they have in charge at this location. Big egos and bad ideas. They will run this business into the ground.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Micro-managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative in Philadelphia, PA (US)
    Former Employee - Outside Sales Representative in Philadelphia, PA (US)

    I worked at UniFirst full-time (more than 5 years)

    Pros

    Freedom on the road for most of the week.

    Cons

    Boys Club if you live near the plant

    Advice to ManagementAdvice

    Be more concerned about your people than your personal bonuses!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    long hours low pay hard work don't care about employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Laborer in New Kensington, PA (US)
    Current Employee - Laborer in New Kensington, PA (US)

    I have been working at UniFirst full-time (more than 10 years)

    Pros

    steady job, health ins but expensive union

    Cons

    hard work loe pay greedy co want all the money for themselves

    Advice to ManagementAdvice

    treat everyone the same quit having favoritism get new management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at UniFirst full-time (more than an year)

    Pros

    There are no pro. The company is horrible especially to African Americans.

    Cons

    The company structure is horrible. They are very unorganized and Dont pay commision because they figure out ways to say you dont get the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Denver Colorado!! Do not do it if you are thinking of a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative in Denver, CO (US)
    Current Employee - Outside Sales Representative in Denver, CO (US)

    I have been working at UniFirst full-time (more than an year)

    Pros

    Good product if service could get it correct.

    Cons

    The last year and a half I have seen many eople walk in and out theoue front doors. I should have seen the writing in the walls when the first week three sales reps were fired. There has been 12 drivers on my route in the year and a half.. Recently they fired the general manager both sales managers and 6 sales people. Denver has one sales person and one in training. They do not pay on time and never get pay checks accurate.

    Advice to ManagementAdvice

    sell and move to Florida

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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