UniFirst Reviews

Updated 30 September, 2014
Updated 30 September, 2014
244 Reviews
3.2
244 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
185 Ratings

Review Highlights

Pros
  • Personally I didn't get much from the training program but learned a lot from my two years working here (in 14 reviews)

  • UniFirst will always promote from within as a first option which means they want you to succeed (in 7 reviews)


Cons
  • You put in long hours anywhere from 55-60 hours a week and the pay for that amount of time is not good (in 17 reviews)

  • average sales rep tenure is less than 2 years meaning you don't have any mentors to help you along (in 14 reviews)

More Highlights

62 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    A lot of Broken Promises in the Vancouver BC area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR  in  Langley, BC
    Former Employee - RSR in Langley, BC

    I worked at UniFirst full-time for less than a year

    Pros

    Benefits are ok, Pretty standard for a company of this size. The other employees in all departments were really nice and patient.

    Cons

    Where to Begin... I was hired as a RSR due to my background in running a route and I have sales experience. The base salary to start is 37K, which they make very apparent that this is your starting point and that they have a few RSR's that make 70k+ per year with commissions. What they don't tell you or make very clear is that you will be covering for RSR's for holiday relief and sick days, but that it shouldn't take long to get your own route which gives you the opportunity to make commissions. i met guys that had been there for over a year and were still waiting for a route. After a couple of weeks I started noticing guys that were quitting, now these guys had maybe been there for a month or 2, but needless to say It should have raised some red flags. I thought maybe they couldn't handle the early mornings or the physical aspect of the job. Once I was fully trained on someones route I ran it for 2 weeks while he was away on vacation, I started to closely watch some of the guys that had there own routes and had worked there for a few years. I noticed that I was leaving the branch in my truck at about 4;30ish AM and so were they and when I was getting back at about 3-3:30ish PM a lot of these same guys were also getting back. I started to ask some of these guys what they made last year. On avg it was 45-50K per year. But wait, did you do the Math? These guys were pulling 11-12 hr days busting their hump... for what? no overtime that's for sure. After some thought I quit. how was I going to have the energy to try and upsell a client for some crappy commission, when all I wanted to do was get through the day and get home so I could get to bed early for my 345am alarm. The Supervisors were ok, they tried to help as much as they could, but unfortunately they were having to go out and run routes as well due to the high turn-over rate.

    Advice to ManagementAdvice

    Management has to work on the extremely HIGH turnover rate, if that means paying guys OT or increasing salaries then do it. Not fair to Customers either.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Sales Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX (US)
    Current Employee - Anonymous Employee in Houston, TX (US)

    I have been working at UniFirst full-time for more than a year

    Pros

    There are no pro. The company is horrible especially to African Americans.

    Cons

    The company structure is horrible. They are very unorganized and Dont pay commision because they figure out ways to say you dont get the money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Denver Colorado!! Do not do it if you are thinking of a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative  in  Denver, CO (US)
    Current Employee - Outside Sales Representative in Denver, CO (US)

    I have been working at UniFirst full-time for more than a year

    Pros

    Good product if service could get it correct.

    Cons

    The last year and a half I have seen many eople walk in and out theoue front doors. I should have seen the writing in the walls when the first week three sales reps were fired. There has been 12 drivers on my route in the year and a half.. Recently they fired the general manager both sales managers and 6 sales people. Denver has one sales person and one in training. They do not pay on time and never get pay checks accurate.

    Advice to ManagementAdvice

    sell and move to Florida

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Terrible place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inventory Analyst  in  Owensboro, KY (US)
    Current Employee - Inventory Analyst in Owensboro, KY (US)

    I have been working at UniFirst full-time for more than 8 years

    Pros

    Paycheck, hours, not much really

    Cons

    Pretty much everything else is bad here

    Advice to ManagementAdvice

    Start over

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Unprofessional organization

    Former Employee - Picker  in  Owensboro, KY (US)
    Former Employee - Picker in Owensboro, KY (US)

    I worked at UniFirst full-time for more than 3 years

    Pros

    None unless you suck up to management. Paid holidays .

    Cons

    Too many to list, micro managed, promotions are based on who they like, not who is qualified.

    Advice to ManagementAdvice

    Any one who really works at Unifirst knows that any positive reviews on this site are bogus and fabricated by Unifirst.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Run and don't look back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Winston-Salem, NC (US)
    Former Employee - Outside Sales Representative in Winston-Salem, NC (US)

    I worked at UniFirst full-time for less than a year

    Pros

    I wish I had something good to say.

    Cons

    Low pay
    Drive you to death
    No life outside of work
    Poor products
    High Turn Over
    Manage by fear

    Advice to ManagementAdvice

    Stop using fear to drive your sales team.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Lies and the tools to fail!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative  in  Newburgh, NY (US)
    Current Employee - Route Sales Representative in Newburgh, NY (US)

    I have been working at UniFirst full-time for more than 3 years

    Pros

    Great co-workers within service minus management. Interactions with customers. There is not many pros in this company except that it's a job!

    Cons

    If I wasn't desperate to provide for my family I wouldn't be here. I have had 6 so called promotions started from unloader/warehouse worker, DSS which is a "supervisor" position where you make less than everyone in the company, to being thrown into to a route with just these words of wisdom "don't crash!" And "good luck". No training what so ever! To then being "promoted" to a "COMMISSION" route which by the way wasn't. Worked about 14 hr days no OT not even a thank you for busting your hump! Then taking the DSS position to now becoming an RSR to a the 2nd highest paid route...well not only have I been lied to again, but now I have been cheated out of money that is owed to me and management is fully aware and there's no sense of urgency to get this squared away. That's not even half the story! Thanx guys! I'm glad to be here getting taking advantage of. Oh did I mention you work ridiculous hours and not compensated for it!

    Advice to ManagementAdvice

    Company structure is set up for everyone to fail except for the ceo's and higher ups. Because they get to enjoy the money and time you work so hard for.The company needs to get revamped it's time for a change! So I'm looking to a better opportunity.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Horrible Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at UniFirst full-time for more than a year

    Pros

    Industry leader, name recognition, decent benefits.

    Cons

    Horribly micro managed at all levels. Management does not trust any of their employees. Extremely dated technology which your activity logging is based on. Extremely high turn over in sales reps. In a year, I have 15 sales reps come and go. Micro management makes it difficult to utilize time selling vs logging activity.

    Advice to ManagementAdvice

    Trust your employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Such a Disappointment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outside Sales Representative  in  Ocala, FL (US)
    Former Employee - Outside Sales Representative in Ocala, FL (US)

    I worked at UniFirst full-time for less than a year

    Pros

    Impressive training program although grueling. Reasonable benefits. Might be a good opportunity if you are new to sales to "learn the ropes" but I would suggest to keep looking at other job opportunities as soon as your training is over.

    Cons

    No consideration or adjustments in expectations/quotas based on territories. All territories are not created equal. Micro managed. *Extremely* high pressure sales position. Management is relentless.

    Advice to ManagementAdvice

    Out in the field you are beat up, treated like crap, and routinely tossed out on your behind. Provide an environment in the office that counter balances that. Stop beating up your reps in the office!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 4 people found this helpful  

    HELL!!!!!!!!!!!!!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative  in  Landover, MD (US)
    Current Employee - Route Sales Representative in Landover, MD (US)

    I have been working at UniFirst full-time for less than a year

    Pros

    The only good thing about working here is that you have a job, get paid weekly, meet new people, and can lose weight with all of the salve work that they put on you.

    Cons

    WHERE SHOULD I START... Empty promises, no training whatsoever, Just throw you on a route and even management doesn't know anything about the accounts, work about 12 hours a day and no overtime, still stuck in the 1970's as far as technology, CHEAP....

    Advice to ManagementAdvice

    SELL THE COMPANY..... THERE'S NO HOPE FOR THIS HELL HOLE.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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