TripAdvisor

www.tripadvisor.com

TripAdvisor Reviews

Updated 23 February, 2015
Updated 23 February, 2015
47 Reviews
4.0
47 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
47 Ratings

Review Highlights

Pros
  • Great work life balance, fun atmosphere, they try hard to please employees with functions and swag (in 17 reviews)

  • There is free lunch on Mondays, Tuesdays, and Thursdays (in 31 reviews)


Cons
  • Poor performers are consistently promoted due to "friendships" they have with senior management (in 9 reviews)

  • So far, so good with work-life balance (in 5 reviews)

More Highlights

47 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Good place to work and learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    I have been working for tripadvior as a sales exective for last 2 years. It is good place to learn as there are lots of smart colleagues around. The management emphasizes on moving fast as the business environment is rapidly changing.

    Cons

    The company is global leader in travel industry, however the brand awareness is not so high in my country. Most people still don't know about tripadvisor yet.

    Advice to ManagementAdvice

    Need to localize the product in order to satisfy the needs of each market.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An ever changing, fast paced environment. You either keep up or get off the bus!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at TripAdvisor full-time (more than 3 years)

    Pros

    People who work here are passionate about what they do. Great opportunity for personal development and growth as long as you keep up! A great, fun place to work with excellent benefits.

    Cons

    Its a "hit the ground running" organisation so if you're looking for classroom training forget it! However ongoing, on the job training is excellent

    Recommends
    Positive Outlook
    Approves of CEO
  3. 3 people found this helpful  

    A good Place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Newton, MA (US)
    Current Employee - Software Engineer in Newton, MA (US)

    I have been working at TripAdvisor full-time (less than a year)

    Pros

    Good benefits and a strong salary even for entry level positions. The free lunch 3-4 times a week is good plus the unlimited snacks and drinks. A nitpick here is that they tend to restock the drinks nobody likes and cycle out the ones that I like and are gone.

    Developing is fast paced and changes can be shown to others very quickly after completion. This is a full stack development which allows for all engineers make their own design decisions for the implementation. There is good communication with the product managers which allows the engineer to give a fair amount of input.

    The people at the company are awesome. The culture tends to be laid back in the teams and the environment promotes asking other engineers for help on difficult sections.

    There are a bunch of training classes for spoken languages and other trainings. However they are not easily accessible or I never felt that they were easy to seek out. It would be better if fewer were offered at a time and have a visible place to access and sign up. There is some support for this but it could be better.

    There are plenty of things to do at the office, including video games, board games and a foosball table. But aside from the foosball table, these get rarely used if at all.

    Cons

    Mobility within the company is difficult. In order to switch teams or offices you need to be excellent at your current position. The culture for this is one of blame. Bugs you introduce are tracked and remembered indefinitely. These all detract from the excellent rating. This is a serious problem, if you are placed on a product that doesn't interest you, it is difficult to excel and switch to another part.

    Work life balance is not the greatest. Engineers are advised that 40 hours is the minimum, and working beyond that is a good way to show their exceptional work.

    The code base is not in the best state. Code is often copied and pasted which leads to errors or outdated code permeating the entire website. Encapsulation is not very well achieved because of this. Similarily the opposite can occur, where several different ways of doing the same thing are implemented as part of different projects which introduces inconsistencies. Code is rarely cleaned up, however there seems to be a push to do more cleanup projects.

    Advice to ManagementAdvice

    Give measurable goals and expectations for the employees. Give career advancement classes to the non managers and give incentives to do so. Promote a better culture where non-engineering tasks can be accomplished. This can be done by giving recommended break times or moving the entertainement stuff to a more accessible area.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    work life balance compensations benefits

    Cons

    luck of opportunities / not easy move between deparments

    Recommends
    Positive Outlook
  6. 2 people found this helpful  

    Great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Great company. I had the chance to work with great people and a chance to meet some great people. I recommend it to those looking for a start!

    Cons

    I do not think the growth was very rapid in terms of moving up in employment. It is a great place to start, but I will not be here for 10 plus years.

  7.  

    Very fast moving company, a lot to learn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in London, England (UK)
    Former Employee - Anonymous in London, England (UK)

    I worked at TripAdvisor full-time

    Pros

    You will work with very clever people and learn a lot. You always have to keep up to date on everything which is great. Management gives you quite a lot of freedom. Nice perks such as free gym membership.

    Cons

    Very high goals : as in most of very successful companies, goals are high which is normal. However, on my last year they became unrealistic which tends to demotivate people a lot.

    Not the most social place : even if most of the people are nice, the atmosphere is not great. People rarely see each other outside of work and when there is an event organized by the social team, not even half of the employees are coming.

    Advice to ManagementAdvice

    Goals should be high but remain reachable.
    Please make the place more sociable.

    Recommends
    Approves of CEO
  8.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at TripAdvisor

    Pros

    Nice benefits and salary
    They have nice working environment
    Everyone is friendly

    Cons

    There is nothing negative about this company

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Excellent company with fantastic people, but satisfaction depends upon your role.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Specialist in Newton, MA (US)
    Former Employee - Content Specialist in Newton, MA (US)

    I worked at TripAdvisor full-time (more than 3 years)

    Pros

    The company offers excellent benefits, encourages personal growth, and sees genuinely invested in their employees' development and happiness. Overall, the company is comprised of whip-smart, innovative people who are fully engaged in their job and the company's success.

    Cons

    Adequate compensation and personal satisfaction varies from department to department. If you are an engineer, it seems you are catered to and are the top priority at the company. If you originate in a different department, however, your experience may be very different. It will also vary depending on whom is guiding your team.

    Advice to ManagementAdvice

    Management tries very hard to maintain an open line of communication with employees and encourage innovation, but I think the "boots on the ground" employees, such as those who work on actual reviews, are often overlooked and the true potential of each individual can go unrecognized and untapped. Perhaps, more time with lower level employees would assist in strengthening that communication and open up new possibilities for innovation and growth.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Fantastic people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer
    Current Employee - Software Engineer

    I have been working at TripAdvisor full-time (less than a year)

    Pros

    Great people, fantastic environment. Each single colleague is a fantastic person: he/she has both great skills and a fantastic attitude. You could not wish for better people to work with.

    Cons

    Not innovative: it is very difficult to introduce changes. The company is doing well and see any change as a threat.

    Advice to ManagementAdvice

    You are doing great but it would be nicer if engineers could have more motivation to learn new things and improve, being less conservative

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good company that is rapidly growing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Advertising Solutions in Newton, MA (US)
    Former Intern - Advertising Solutions in Newton, MA (US)

    I worked at TripAdvisor as an intern (less than a year)

    Pros

    The culture was great and they have a lot of young employees. One of the benefits for full time employees is they get 4 "summer Fridays" during July or August.

    Cons

    They are growing quickly, and they can't hire fast enough. Therefore current employees are left with a lot of work, and sometimes long hours.

    Recommends
    Positive Outlook
    No opinion of CEO

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