Towers Watson
3.3 of 5 285 reviews
www.towerswatson.com New York, NY 5000+ Employees

Towers Watson Reviews

Updated Mar 31, 2014
All Employees Current Employees Only

3.3 285 reviews

                             

83% Approve of the CEO

Towers Watson CEO John Haley

John Haley

(144 ratings)

66% of employees recommend this company to a friend
25 Employee Reviews Back to all reviews
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Worst local leadership team ever

Anonymous Employee (Current Employee)

I have been working at Towers Watson

ProsIf I have to say something: Fruits for employees. This is the only thing worth saying. Nothing good comes from this company in Brazil.

ConsThe leaders have no ethics and are always trying to manipulate everything. Line managers are being promoted without any knowledge on the practice they are responsible for. I'm ashamed to have this company in my curriculum.

Advice to Senior ManagementGlobal leadership team should evaluate the local managers and apply punishment for unethical behaviors.

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Thrive on mediocrity

Senior Consultant (Former Employee)
Los Angeles, CA (US)

I worked at Towers Watson full-time for more than 5 years

ProsIf you have had a mediocre career, but have the ability to take other peoples ideas, grab leads before the right person with the right skills does, and promote yourself and synch up with upper management, then this is place for you!

ConsStill having problems with the merger from 2010. Old Towers Perrin culture reigns in the Talent, Rewards, and Communications practice. Not very talented people get ahead, as long as they play the politics right. They don't recognize talent. Consultants are way overworked, and they don't pay as well as the big 4 consulting firms.

Advice to Senior ManagementYou should take your own advice that you give to your clients.

No, I would not recommend this company to a friend

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HR is way too inefficient

Anonymous Employee (Current Employee)

I have been working at Towers Watson part-time

Prosa good firm per se

ConsHR is way too inefficient

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Not for me

Anonymous Employee (Former Employee)

I worked at Towers Watson as an intern for less than a year

ProsLoved the type of work and the workload

ConsUnless you want to devote your entire personal life to your coworkers, it's impossible to succeed at this company. Most socialize with, live with, and even date their coworkers.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Post Merger Disaster

Senior Analyst (Current Employee)
Atlanta, GA (US)

I have been working at Towers Watson full-time for more than 8 years

ProsFruit in break rooms, Nice building and relatively clean office space, jeans allowed on Friday and in summer, excellent healthcare benefits

ConsThe enormity of stress and workloads are so extraordinary, you will pay for it via burgeoning health problems and decline. Since the merger (over 2 years ago) employees in every line of business are overworked and paranoid of working with others from the former "other side" (they still refer to you as a former Towers Perrin person or Watson Wyatt) and of being pushed out of their job. Hence, there is an unending stream of back-stabbing, collusion and throwing everyone under the bus. Horribly tense, jagged pins-and-needles environment.

Advice to Senior ManagementDon't roll out expensive flag-waving tech initiatives which only completely hinder productivity and make life miserable. Compensate talent.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Disconnected, no job security

Software Developer (Former Employee)

I worked at Towers Watson full-time for more than 3 years

ProsMany of the clients and actuaries that we worked with were very friendly and intelligent.

ConsAccepting this job was the worst mistake of my career, which I've thankfully recovered from since. A lot of time was wasted on internal processes and objectives were very vague. I know people who were forced to leave for reasons that were contrived. They have had much more success at other companies since, with much higher salaries.

There doesn't seem to be enough awareness of competing technologies.

Advice to Senior ManagementFind ways to keep your best employees, enjoy themselves and be productive. Find ways to leverage and develop the skills of your employees and allow them to engage with their broader professional communities.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Towers Watson Segment Lead Recruiter responded to this review

Sep 30, 2013

Thank you for taking the time to write a review and for your positive comments about the people who work here. Your constructive feedback will be passed on.

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Glorified secretary, occasionally does basic arithmetic

Anonymous Employee (Current Employee)
London, England (UK)

I have been working at Towers Watson full-time

ProsGood people here if you can find them but they have all left.
With the amount of people gone now, if you are a junior client consulting analyst you are able to go to client meetings in your first year, but is that really a good trade-off?

ConsYour hard work is rewarded with more admin and coordination work. Most of your day is spent chasing people and writing up invoice summaries.
Juniors are expected to only do admin and billing for about 3-4 years until you make consultant. When you bring this up to managers, they only solidify that sentiment and ask you to be patient.
Low compensation.

Advice to Senior ManagementThink about why your analysts are leaving.
Think about the business model, loyalty is not a business model in this paradigm shift.
There is a gap between all levels of employees. What you think works may not work for your junior tier.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Management - They are worthless

Technical Support (Current Employee)
Pasig City (Philippines)

I have been working at Towers Watson full-time for more than 3 years

ProsBenefits are good and HR support is great. This is a good company for fresh graduates who wish to earn fair enough compensation. You'll have an opportunity to learn more as you progress with training sets that would help you get better.

ConsManagement is not really supportive. Less compensation compared to other companies. No work/life balance. Looking into performance, you know you've earned a great number during the performance review, no absences, no lates, great customer satisfaction scores, great feedback. However, senior management will always find a way to make sure that the score you got will be less. The ending, your expected increase will greatly drop and for some people, they won't get any. That's how their magic runs. In addition, they want all the employees to work double time. What end up happening? Employees spend OTs without pay because their managers won't agree to file their overtime. Management only thinks that you are great the last time you were. Management pushes you and to motivate you, they'll give incentives in which they doesn't want to give away. They'll give you so many reasons on why you're not eligibile for the incentive after days of full time work just to earn that extra amount of money. When there's an open post for a higher job grade/level, they will definitely look for someone that are within their circle of friends but are WORTHLESS and NON-performers and for the performers with exeptional skills, talents, ability, they'll turn them down.

Advice to Senior ManagementTo the upper management, the employees deserves better. If you really care, then do something about this. You know what are the attrition rates reports are showing. Tell your AM, SAM, directors, senior directors, and any one from the higher positions that it's not fair to manipulate scores. We no longer trust you guys.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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With the merger the company was loaded with upper management

Actuary Analyst (Former Employee)
Seattle, WA (US)

I worked at Towers Watson full-time for more than 3 years

Prosgood starting pay and nice people

Consno worklife balance and way to many bosses

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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'Client first', employee last

Consultant (Current Employee)
Kuala Lumpur (Malaysia)

I have been working at Towers Watson full-time for more than 3 years

ProsThere's Lots of learning. You get to work on very interesting projects
They hire a certain type - 'friendly and easy to get along' and this makes the work environment extremely friendly

ConsThere's only learning - you pay for learning with the rest of your life
Management lives in a world of its own and cares only about billable hours and consultant utilization. There's nothing in it for junior employee (besides learning). consultants can do with training.

Advice to Senior ManagementPractice what you preach.

No, I would not recommend this company to a friend

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