The Children's Place

  www.childrensplace.com
Work in HR? Unlock Free Profile

The Children's Place Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

2.4 460 reviews

26% Approve of the CEO

The Children's Place President & CEO Jane Elfers

Jane Elfers

(221 ratings)

27% of employees recommend this company to a friend

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance(in 31 reviews)

  • Good money, good quality clothing, great discount on the clothes(in 23 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired(in 45 reviews)

  • Floor set was a week long project with a window change that usually took three people to complete(in 27 reviews)

139 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Disapproves of CEO

     

    Aweful company.

    District Manager (Former Employee) Toronto, ON

    ProsThere are none ! .. Zero , zip , nada.

    ConsRead all the bad reviews ... They are all true. The ones that are descent just haven't been there long enough or are just have not experienced anything else.

    Advice to Senior ManagementClearly the Executives know nothing about building a successful business ... It's about building relationships , not disrespecting people. , mass producing clothes that are carried over year after year .. That's why the clothing is less than appealing and cheaply made ... And why they can afford to sell things for 1.99. !! Highest GM is made on that clearance crap ... Terrible company , no integrity ... Or company ethics

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    District manager

    District Manager (Former Employee) Vancouver, BC

    ProsGreat working with the non executive team

    ConsWorst leadership....zero job security....Poor communication within the team

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Take, take and more take.

    ASM (Current Employee)

    ProsTalking to polite customers and the satisfaction I get from helping them. Nothing about this company. Your discount isn't even good when you realize how much this company pays for the slave clothes from Bangladesh. They still make money off of you.

    ConsI am a asm at a location in North Am. I am paid LESS than some of our keyholder wages. I cannot say anything because taking about wage is reason for dismissal. Bringing home an average 720 dollar pay after taxes I am NO longer allowed 2 days off in a row. I am expected to bend over backwards and meet unrealistic expectations with nothing in return. Actually we do quite well for our store but ONE bad day with conversion and you can expect your dm to call...blame you for everything and then not let you say a word. Here's an idea...A thank you every now and then would be great. Throw some incentives out. Negativity all the time makes me want to STOP all my extra efforts. This company is cheap. You're busting your butt to make the head execs richer.They made me quit my second job because apparently I need 100 percent availability while only receiving 33-35 hours a week. Every part-time person I work with is miserable and hates the company. My manager often cries because our dm lacks any humanity from being brain washed by this terrible company.

    Advice to Senior ManagementDm needs to stop being so mean. Mesh bags don't solve everything and sometimes it is out of our control.
    Don't expect the world when you underpay your management like you did to me. Finding out 2 other part time employees make more than me really puts the icing on the cake.
    Stop talking about being positive on conference calls but then only being negative to us. It's hypocritical and makes for a NEGATIVE selling day.

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst job ever!

    Store Manager (Former Employee) Vaughan, ON

    ProsThere are none that I could see

    ConsUnorganized and no direction given. Won't let a plan work before they decide it won't work to make store productive.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    A children's store that doesn't really care about it's employees families

    Assistant Store Manager (Former Employee) Nanaimo, BC

    ProsDiscount on children's clothing. I can't think of too many more positives...I met some great people that worked for me.

    ConsConstantly being expected to perform without compensation equivalent to experience or position. Expected to bend over backwards for a company that doesn't do the same for you. Should be give and take, but is just take, take, take. Smaller mall store mentality so little room for advancement as the store managers are generally not wanting to go anywhere....and will put you down if they feel you are doing your job too well.

    Advice to Senior ManagementStrive to improve stores morale and increase sales. Sometimes a store that is striving to meet mediocrity needs a change. Care for your people...as they are people and have lives outside of work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Terrible experience

    Store Manager (Former Employee)

    ProsPay, at least for store managers
    Pto's - 22 days paid PTO

    ConsFloor sets/changes weekly
    Signage/pricing changes numerous times per week
    Overload of shipment, with no extra hours and support
    Poor communication, expectations set from upper management and not communicated until a visit
    If you want to be promoted, expect to be their b
    Good luck having a social life, expect long hours cause of the lack of payroll

    Advice to Senior ManagementGood luck in the future, you will need it with more competition coming and your poor planning

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Horrible work experience

    Sales Associate (Former Employee) Mississauga, ON

    Prosnone that I can think of

    Consgossiping all day long, terrible management

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    poor management

    Assistant Store Manager (Former Employee) Ottawa, ON

    Prosemployess where fun to work with

    Conspoor management, very bad communication

    Advice to Senior Managementneeds to improve communication

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Not a fulfilling employment at all

    Sales Associate (Former Employee) Windsor, ON

    Pros- Some of the employees were fun to work with
    - Duties were easy (i.e. processing transactions, greeting customers, providing customer service)

    Cons- Employees are overworked and underpaid
    - Management is always pushing for you to sell, sell, sell, but there was no incentive -- did NOT get paid commission
    - Very poor training -- manager would tell me to "shadow" an employee but each employee had their own way of operating
    - I was never given a break.. EVER
    - Not allowed to wear comfortable shoes (i.e. dressy running shoes) and we were on our feet for 5+ hours
    - Back room is way too small and cluttered
    - Would often get stuck staying after work for 45 minutes to an hour because of very poor closing procedures -- still without a break!
    - ON CALL SHIFTS -- totally unfair. They expect you to wait around all day and call in 2 hours before you "might be working" to find out if you'll be coming in. Very difficult for you to have a life and make plans when you don't know if you'll be working. There were also a number of occasions where management knew in advance that I was needed, but would not let me know earlier until I called them.

    No, I would not recommend this company to a friend

    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    3 people found this helpful  

    Piece of trash company

    Sales Associate (Current Employee) Montreal, QC

    ProsIf you have kids, you get a discount of 25%, if you don't have kids then there is no benefit to you.

    Cons- Employees are overworked and underpaid, NOBODY aside of managers work full time. Nobody. They will hire A LOT of people and BARELY give any hours, even if you are making your budget. When I first started, was not bad, was getting 20 hours + per week, after Christmas, was about the same more or less, then coming into February I was seeing weeks of fives hours. Who the heck goes to work for FIVE hours a week?Oh and then management hired new people and gave them better hours than I.
    -Even if you work 9 or 10 hours a day, you are only allowed to half an hour break. This can get pretty exhausting when you're hitting 7K plus days with only 2 people at the cash, and only one person on the floor and since ONE person can't have their eyes in all the departments at once, you will be robbed and management will blame you for it.
    -Floor Sets change ALL THE TIME, making me embarrassed when I can't find something I want to show to a customer. It's confusing and honestly a waste of time to make so many floor-set/window changes...
    -Transactions are unbearable for the customer and embarrassing to me. You have to ask for their phone number e-mail address.. it can get pretty long... and it's IRRITATING every time a customer gets MAD AT ME for asking all this personal information, it's not my fault, what do you want me to do? If your email/phone number counts are low you get chewed out by the managers and they want you to be parasites and suck all the information out of the customers.
    -returns/exchanges with a + or - balance or the worst, not only do you have to pester them with their e-mail and phone number you also have to ask them their first name, last name, address, postal code, a piece of ID if you're giving them a store credit. The process is invasive and not only that, it's irritating for customers who have to wait in line for so long so I can ask these stupid
    questions.
    -The last assistant manager who was hired, was from outside the company and she turned out to be a total piece of trash, leaving work early, coming in late or just not showing up at all. They should hire within the company or promote people if they really want their store to work well
    -And yes, even with these tiny hour budgets, we're supposed to clear shipment boxes very quickly even when there is so much to do.
    -Even after all the bad hours, if you are on call, you wont know if you work until at least 2 hours before your shift and I have seen some people's schedules who have had 3 days on call at least, you wont be able to plan anything ahead of time.

    Advice to Senior ManagementLearn to care, understand, stop being TCP nazi and be caring. Hire from within the company and learn to make your associates happy.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Worked for The Children's Place? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.