The Children's Place

  www.childrensplace.com
  www.childrensplace.com

The Children's Place Reviews

Updated 21 October, 2014
Updated 21 October, 2014
534 Reviews
2.2
534 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Children's Place President & CEO Jane Elfers
Jane Elfers
249 Ratings

Review Highlights

Pros
  • Employee discount is good especially since it can be used on all sale and clearance (in 38 reviews)

  • Good money, good quality clothing, great discount on the clothes (in 24 reviews)


Cons
  • Associates are expected to train upper management when unqualified management is hired (in 53 reviews)

  • Need to have more hours then they give for Back to School, Christmas, and floor sets (in 31 reviews)

More Highlights

165 Employee Reviews Back to all reviews

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  1.  

    Nightmare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at The Children's Place part-time (more than an year)

    Pros

    The only reason I stayed for so long was because my friends wrkd there

    Cons

    Management was awful, spent most of the time eating and talking in the back just watching us from the security cameras and that was when we finally DID have management since we went around without one for around 3 months. Salary was a joke, I was working full time hours as a part time worker and we never got raises. never got trained and just working there was depressing in general, being surrounded by screaming kids and angry parents all the time having things thrown at you. Rarely ever got to take breaks except for your lunch break and if you happened to miss your scheduled time then you have to fine someone to take your post others wise no lunch for you. Even just going to the bathroom you'd get radioed trying to find where you are and why your not on the floor selling

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    Aweful company.

    Former Employee - District Manager in Toronto, ON
    Former Employee - District Manager in Toronto, ON

    I worked at The Children's Place

    Pros

    There are none ! .. Zero , zip , nada.

    Cons

    Read all the bad reviews ... They are all true. The ones that are descent just haven't been there long enough or are just have not experienced anything else.

    Advice to ManagementAdvice

    Clearly the Executives know nothing about building a successful business ... It's about building relationships , not disrespecting people. , mass producing clothes that are carried over year after year .. That's why the clothing is less than appealing and cheaply made ... And why they can afford to sell things for 1.99. !! Highest GM is made on that clearance crap ... Terrible company , no integrity ... Or company ethics

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    District manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Manager in Vancouver, BC
    Former Employee - District Manager in Vancouver, BC

    I worked at The Children's Place full-time (more than 10 years)

    Pros

    Great working with the non executive team

    Cons

    Worst leadership....zero job security....Poor communication within the team

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Take, take and more take.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM
    Current Employee - ASM

    I have been working at The Children's Place full-time (less than an year)

    Pros

    Talking to polite customers and the satisfaction I get from helping them. Nothing about this company. Your discount isn't even good when you realize how much this company pays for the slave clothes from Bangladesh. They still make money off of you.

    Cons

    I am a asm at a location in North Am. I am paid LESS than some of our keyholder wages. I cannot say anything because taking about wage is reason for dismissal. Bringing home an average 720 dollar pay after taxes I am NO longer allowed 2 days off in a row. I am expected to bend over backwards and meet unrealistic expectations with nothing in return. Actually we do quite well for our store but ONE bad day with conversion and you can expect your dm to call...blame you for everything and then not let you say a word. Here's an idea...A thank you every now and then would be great. Throw some incentives out. Negativity all the time makes me want to STOP all my extra efforts. This company is cheap. You're busting your butt to make the head execs richer.They made me quit my second job because apparently I need 100 percent availability while only receiving 33-35 hours a week. Every part-time person I work with is miserable and hates the company. My manager often cries because our dm lacks any humanity from being brain washed by this terrible company.

    Advice to ManagementAdvice

    Dm needs to stop being so mean. Mesh bags don't solve everything and sometimes it is out of our control.
    Don't expect the world when you underpay your management like you did to me. Finding out 2 other part time employees make more than me really puts the icing on the cake.
    Stop talking about being positive on conference calls but then only being negative to us. It's hypocritical and makes for a NEGATIVE selling day.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Worst job ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Vaughan, ON
    Former Employee - Store Manager in Vaughan, ON

    I worked at The Children's Place full-time (less than an year)

    Pros

    There are none that I could see

    Cons

    Unorganized and no direction given. Won't let a plan work before they decide it won't work to make store productive.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    A children's store that doesn't really care about it's employees families

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Nanaimo, BC
    Former Employee - Assistant Store Manager in Nanaimo, BC

    I worked at The Children's Place full-time (more than an year)

    Pros

    Discount on children's clothing. I can't think of too many more positives...I met some great people that worked for me.

    Cons

    Constantly being expected to perform without compensation equivalent to experience or position. Expected to bend over backwards for a company that doesn't do the same for you. Should be give and take, but is just take, take, take. Smaller mall store mentality so little room for advancement as the store managers are generally not wanting to go anywhere....and will put you down if they feel you are doing your job too well.

    Advice to ManagementAdvice

    Strive to improve stores morale and increase sales. Sometimes a store that is striving to meet mediocrity needs a change. Care for your people...as they are people and have lives outside of work.

    Doesn't Recommend
  8.  

    DO NOT WORK HERE.

    • Comp & Benefits
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at The Children's Place part-time (more than an year)

    Pros

    My team was amazing, and despite the horrible work experience we were able to have a good time.

    There is no dress code, which is nice because I didn't have to buy a whole new wardrobe to work here.

    Cons

    Where do I begin? I worked at TCP for just over a year before finding something else and quitting.

    To start off, training was a joke. For someone who had never worked in retail before, training with a little handbook and then being expected to work based on that was unacceptable. It wasn't my manager's fault however. She was acting as Manager, after the previous Manager had quit. She was also promoted to Manager without adequate training, which backfired for her when she was more or less pushed out of the company by the DM.

    My store was INCREDIBLY understaffed, all because the company had underestimated the sales for that particular store. We were unable to have more than two-three staff working during weekdays, and three-four on weekends. A handful people were expected to run the store, which included floorset, shipments, AND sales. As you can imagine, hours were a joke. I worked 9.5 hours a week regularly at minimum wage ($10.25/hour). The only times I picked up extra hours were during the Christmas shopping season.

    The final straw for me was when we got "raises" of 26 cents about two and and a half months before I quit. We signed the forms for the performance reviews, and our new manager sent them on their way. The company was supposed to apply the raise two weeks after the review was sent in, but for some reason they didn't do so. When they finally applied the raise (two MONTHS after they were supposed to), they also released a statement saying they were not backpaying anyone in the store, despite the fact that the accounting error was on their end, and not ours.

    Then there was the issue of how quickly they moved through seasons. We were selling spring clothing on Boxing Day for crying out loud. Regardless of the customer complaints, TCP didn't change. We lost a large amount of money on sales because we were out of clothes for that particular season. Which brings us back to the issue of understaffing ... they justified cutting our hours because we lost sales due to their mistakes.

    AND THEN there was the issue of the store not being properly maintained. We were Toronto's first standalone store, and therefore had to have proper heating/AC so we could survive the elements. They didn't, of course. So in winter we had to wear scarves and gloves because the draft was so bad. And in summer we had to take breaks in the back or we would pass out from heatstroke.

    Another thing that really frustrated me is the fact that TCP uses factories with unsafe working conditions to make children's clothing. Now I understand that this is a business saving move, but still. When the factory in Bangladesh collapsed in 2013 (Google it if you are unaware of the story), TCP revealed that they use that factory regularly, and they were currently investigating if any of their clothes were being made there at the time. Of course, TCP also sent out a letter letting us know that if we ever spoke about this, gave our personal opinion on the topic, or shared this information with anyone, we could be fired and penalized. Can't fire me now, TCP.

    All in all, the company is great for customers. For employees ... not so much. If you're looking for a job that will fill time while you're in school, or between jobs, this is it. If you have a great time like I did, you'll survive.

    Advice to ManagementAdvice

    Listen to your employees. You may know the business side of things, but the frontline employees know what works. Aren't making sales? Ask us what needs to change. And when your employees work hard and deserve something like a 26 cent raise, maybe you should give it to them as soon as possible. If I was interested, I could have moved up with the company, and if this was a good company to work for, I would have stayed on as a Store Lead. But I would NEVER consider it, because I was incredibly unhappy here. I am not the only one who felt this way either.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at The Children's Place full-time (more than an year)

    Pros

    Pay, at least for store managers
    Pto's - 22 days paid PTO

    Cons

    Floor sets/changes weekly
    Signage/pricing changes numerous times per week
    Overload of shipment, with no extra hours and support
    Poor communication, expectations set from upper management and not communicated until a visit
    If you want to be promoted, expect to be their b
    Good luck having a social life, expect long hours cause of the lack of payroll

    Advice to ManagementAdvice

    Good luck in the future, you will need it with more competition coming and your poor planning

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Horrible work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Mississauga, ON
    Former Employee - Sales Associate in Mississauga, ON

    I worked at The Children's Place part-time (less than an year)

    Pros

    none that I can think of

    Cons

    gossiping all day long, terrible management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager in Ottawa, ON
    Former Employee - Assistant Store Manager in Ottawa, ON

    I worked at The Children's Place full-time (more than an year)

    Pros

    employess where fun to work with

    Cons

    poor management, very bad communication

    Advice to ManagementAdvice

    needs to improve communication

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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