Sutherland Global Services

  www.sutherlandglobal.com
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Sutherland Global Services Reviews

Updated Jul 26, 2014
All Employees Current Employees Only

3.0 452 reviews

75% Approve of the CEO

Sutherland Global Services Chairman and CEO Dilip R. Vellodi

Dilip R. Vellodi

(249 ratings)

56% of employees recommend this company to a friend

Review Highlights

Pros
  • They offered work from home opportunities at one point (in 14 reviews)

  • Flexible work environment, freedom to explore imagination and creativity (in 22 reviews)


Cons
  • Work life balance is depends upon project you are working on (in 10 reviews)

  • have got night shifts and have to follow international calender (in 14 reviews)

More Highlights
152 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Perfection or fired

    Anonymous Employee (Former Employee)

    ProsGreat co-workers! Would be easy to unionize!

    ConsConstant surveillance, management encourages and rewards spying on co-workers in a very intrusive and unkind way.

    Advice to Senior ManagementGive a little more lassitude to gain employee loyalty.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    It was a good full time position with benefits, and availability to move within the company.

    Anonymous Employee (Current Employee) Windsor, ON

    ProsSutherland offers a pretty decent benefit package after 3 months of employment. You get pull time hours with the option of overtime when available. They were able to work with me while I was still attending school, and I was able to land a position that related to my school shortly after graduating.

    ConsYou get paid minimum wage to start, and even when you move within the company they don't increase the pay by much. It can get a little stressful being on calls especially when they are trying to implement new programs.

    Advice to Senior ManagementThey need to pay more attention to their employees who are doing their jobs properly rather than the ones who are not.

    Yes, I would recommend this company to a friend

     

    It' OK

    AT&T Mobility Customer Service Representative (Former Employee) Windsor, ON

    ProsThey will give you the job as long as you can talk

    Conshigh pressure to sell.
    No standards of leadership if your team lead is bad you just have to put up with it

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    a good entry level compamy

    Technical Consultant (Former Employee) Windsor, ON

    Prosa good company to start your career when in school

    Consodd timings and work balance is low

    Advice to Senior Managementincrease salary for employees

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
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    • No Opinion of CEO

     

    Team manager operations.. handling span of 30 includes SME's

    Team Manager (Current Employee) Chennai (India)

    Prosexcellent infra structure to work

    Consless growth opportunities and recognition

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    Very Good Experience

    Auditor (Former Employee) Thāne (India)

    ProsA very good Place for starting Career after Graduation and doing IATA

    ConsIt is a Shift based job with Night Shift also.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Unforgettable experience

    Customer Service Team Manager (Current Employee) Taguig (Philippines)

    ProsThey focus more on the welfare of their employees.

    ConsWork pressures and no work-life balance.

    Advice to Senior ManagementConsider providing good compensation.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Neutral

    Anonymous Employee (Former Employee)

    ProsFun, and friendly environment. If you are a person who likes challenges, and is flexible, then apply. But be aware, you will be expect to adapt to all and any changes that the client demands. Great job for those just exiting from highs-school. Alot of valuable lessons of the corporate world can be observed.

    ConsIt's difficult to be promoted to a higher position.

    Yes, I would recommend this company to a friend

    Sutherland Global Services Response

    Jun 11, 2014Sourcing Solutions Specialist

    Hello, and thank you for taking the time to review our company. I’m glad your time here was spent in a fun and friendly environment! Sutherland strives to build a strong, supportive, and exciting ... More

    • Culture & Values
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    • Career Opportunities
    • No Opinion of CEO

     

    neither soo good nor soo bad..

    Consultant (Former Employee) Mumbai (India)

    ProsWork atmosphere, people around you, HR team is really good.

    ConsLow remuneration. Leadeship. Floor operations are way too casual.

    Yes, I would recommend this company to a friend

    Sutherland Global Services Response

    Jun 24, 2014Sourcing Solutions Specialist

    Hello, and thanks for your input! It seems you were able to properly grasp the sense of Sutherland community during your time with us. We strive to create a supportive team environment to help ... More

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    The training was very challenging, but the staff and trainers were very supportive.

    Customer Service Representative (Former Employee) Gates, NY (US)

    ProsI like the working enviroment, some people were not what i expected but over all it was a good experience

    ConsSome of the challenges were dealing with different personalities, moods at time of calls

    Advice to Senior Managementnone

    Yes, I would recommend this company to a friend

    Sutherland Global Services Response

    Jun 11, 2014Sourcing Solutions Specialist

    Thank you for your review! Your heading caught my eye, “challenging, but supportive.” Sutherland Global Services provides training programs that are unlike any other. From our training staff to ... More

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