Starwood Vacation

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Starwood Vacation Reviews

Updated 21 July, 2014
Updated 21 July, 2014
49 Reviews
3.5
49 Reviews
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Starwood Vacation President and Chief Executive Officer of Starwood Hotels & Resorts Worldwide, Inc. Frits van Paasschen
Frits van Paasschen
21 Ratings

5 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Very militant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Administrator  in  Orlando, FL (US)
    Current Employee - Project Administrator in Orlando, FL (US)

    I have been working at Starwood Vacation full-time for more than a year

    Pros

    The benefits at Starwood are very nice, they offer great vacation time, 401K options, health coverage, etc. The environment is ok, they have a game room on the first floor that feels a little like working for Google =)

    Cons

    the company is MIRED in 'red-tape'...every single task takes 10 times longer than it should due to the fact that you have to fill out a form for everything. My department is severely understaffed. People work all weekend and still cant get to the bottom of the pile. The under appreciation for the amount of work we do is ridiculous. Its always about what you did wrong. When you do 1,000 tasks/ day and you get one wrong...maybe we should focus on the 999 that we did right.

    Advice to ManagementAdvice

    Please stop believing that you are entitled to act like a diva, that because you went to Harvard we are all beneath you. Please understand that it isn't humanly possible for people to do anymore work than you currently have us doing. I feel like I work in a corporate sweat-shop.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    Keep Looking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Orlando, FL (US)
    Former Employee - Analyst in Orlando, FL (US)

    I worked at Starwood Vacation full-time for more than 3 years

    Pros

    In the interview, they pressed the company culture of being a fun, happy place to work (really?) The best perk they offered was a cheap rate at one of their hotels. Didn't turn out to be worth it.

    Cons

    The technology situation there was very bad. Email would work intermittently and the IT helpdesk could be very rude and incompetent because they use temps and foreign call centers. In my department, the women projected a rich, barbie doll image. If you don't fit the mold, then you might as well move on because you won't fit in. Even though I was a salaried employee my boss actually asked me to move appointments and personal days off - more than once! Also, this company only offers high deductible health insurance which works by making doctor visits so unaffordable that you never go. I have no idea how very low earners could possibly afford health care on that ridiculous plan. The pay was average to below average.

    Advice to ManagementAdvice

    Invest in technology. Add to department headcounts so that people aren't so stressed and burned out. Encourage projects, activites, etc. that mix up the cliques with other people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Disappointed Sr. Financial Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Financial Analyst  in  Orlando, FL (US)
    Former Employee - Senior Financial Analyst in Orlando, FL (US)

    I worked at Starwood Vacation full-time

    Pros

    My co-workers were great! The company's hotel discounts are beneficial.

    Cons

    The company is way behind on technology. The executives are micromanagers and do not provide work life balance. Health Benefits are horrible! There is no room for growth.

    Advice to ManagementAdvice

    Upgrade the company's technology. Management needs to implement good policies and procedures and then allow their employees to do their jobs.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Can't beat the room discounts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Starwood Vacation

    Pros

    As soon as you can, book your dream vacation. The hot rates are great! Don't plan on ever getting your reserve back if you are in sales, but I guess that's true for anywhere.

    Cons

    Management, commision structure, tours, bonus levels. Very much a love line situation. Just hard to make money there I guess.

    Advice to ManagementAdvice

    Are you really making everybody still come in at 6:45? Please spend some money on marketing and have some sort of income qualifier comparable to the product you are selling. Sure we can sell it to them, but getting them to make their "timely payments" in another story.

    Recommends
    No opinion of CEO
  6.  

    It's a numbers game, the more people you call the better chance of making the cha-ching

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vacation Planner Outbound  in  San Bernardino, CA (US)
    Former Employee - Vacation Planner Outbound in San Bernardino, CA (US)

    I worked at Starwood Vacation

    Pros

    Easy work. Good hours. Great co-workers. Alot of giveaways. Free pizza now and then. It can be fast paced and exciting.

    Cons

    The cha-ching you make is mostly from the commissions not the base level pay. Very little if any room for advancement. When its slow it can get boring. High pressure sales position.

    Advice to ManagementAdvice

    Show us pictures of the place we are trying to sell. Let us talk to the people that work at the resort to get a feeling for what it is like to be there.

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