Royal Bank of Scotland

  www.rbs.com
  www.rbs.com
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Royal Bank of Scotland Reviews

Updated 19 September, 2014
Updated 19 September, 2014
703 Reviews
3.1
703 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
55 Ratings

Review Highlights

Pros
  • Work-life balance is fair and constant monitoring of your growth as an individual here (in 163 reviews)

  • Nice work environment at Stamford CT, state of the art building and work spaces (in 33 reviews)


Cons
  • Work life balance is pathetic for some departments (in 16 reviews)

  • Commute, Poorly managed areas and senior management constantly change gears (in 27 reviews)

More Highlights

255 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great, resilient people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Audit Manager  in  London, England (UK)
    Former Employee - Senior Audit Manager in London, England (UK)

    I worked at Royal Bank of Scotland full-time for more than 3 years

    Pros

    Filled with great and resilient people trying to sort out the world's greatest mess

    Cons

    Too much politics, and your friends hate you for working there

    Advice to ManagementAdvice

    Make this a good place to work again

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Great but not without faults

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Settlement Analyst  in  Taylorsville, UT (US)
    Current Employee - Settlement Analyst in Taylorsville, UT (US)

    I have been working at Royal Bank of Scotland full-time for less than a year

    Pros

    Great work life balance and great work atmosphere.

    Cons

    No compensation or bonuses and not a lot of room for growth.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    nice work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Delhi (India)
    Current Employee - Associate in Delhi (India)

    I have been working at Royal Bank of Scotland full-time for less than a year

    Pros

    tension free job, good culture

    Cons

    less growth, low pay compared to its peers

    Advice to ManagementAdvice

    change policies to initiate a wave of motivation towards the existing employees

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    good company to start after graduation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  Gurgaon, Haryana (India)
    Former Employee - Analyst in Gurgaon, Haryana (India)

    I worked at Royal Bank of Scotland full-time for more than a year

    Pros

    for fresh graduates its a good experience, salary is as per the industry standards, crowd is good

    Cons

    for post graduates, nothing much to learn, lot of office politics, after a while work will become monotnous

  6.  

    Must try harder with customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Glasgow, Scotland (UK)
    Current Employee - Operations Manager in Glasgow, Scotland (UK)

    I have been working at Royal Bank of Scotland full-time for more than 8 years

    Pros

    Good People
    Decent working environment
    Flexible arrangements if required

    Cons

    Not enough customer focus (despite our "values")

    Advice to ManagementAdvice

    Only actions will reinvigorate both the workplace and employees. The cessation of teaser rates is fine in principle, but when products are inherently unfavourable, this only compounds staff frustrations and customer indifference.

    Staff perks are great. In some cases too good so some staff are coasting towards retirement without the drive needed to change the culture. Survival is an art form practised by many...

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great experience and Training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Advisor  in  Manchester, England (UK)
    Current Employee - Customer Service Advisor in Manchester, England (UK)

    I have been working at Royal Bank of Scotland full-time for more than 8 years

    Pros

    Good atmosphere and team work

    Cons

    Not very easy for career progression

    Advice to ManagementAdvice

    Should have more in house or more training in the banking industry and more emphasis on employee training.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good work life balance, very employe friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Gurgaon, Haryana (India)
    Current Employee - Software Engineer in Gurgaon, Haryana (India)

    I have been working at Royal Bank of Scotland full-time for more than 3 years

    Pros

    1)Excellent work life balance.
    2)Good exposure to London teams.
    3)Technical learning while interacting with experienced and skilled developers in London
    4)Good compensation
    If you want to get married ,settle down and start a family, this is the company for you.

    Cons

    1)Work is not good and that's why Technical and domain learning while you work is not there.
    2)There are times when you are sitting ideal without doing anything.
    3)Sometimes you will feel you are paid for nothing.
    4)All the critical and good development work is assigned to London dev. The crap work i.e. left is send to India

    Advice to ManagementAdvice

    Talk to London managers and bring some good work to India

  9.  

    Ok place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Gurgaon, Haryana (India)
    Current Employee - Associate in Gurgaon, Haryana (India)

    I have been working at Royal Bank of Scotland full-time for more than 3 years

    Pros

    free food, good work life balance.

    Cons

    Lot of bureaucracy, .

  10.  

    Days in RBS

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Royal Bank of Scotland full-time

    Pros

    Good Facilities - cafeteria, work area, gym free cabs etc

    Cons

    Like any other captives RBS has an issue with the middle management and vendor population, In some areas Vendors are diluting the work culture.

    Advice to ManagementAdvice

    Managers should be more handon and connected to the employees. Role of HR is not there in RBS - HR should be more active

    Recommends
    Approves of CEO
  11.  

    Things will never really change until the culture does

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Resources Consultant  in  Edinburgh, Scotland (UK)
    Former Employee - Human Resources Consultant in Edinburgh, Scotland (UK)

    I worked at Royal Bank of Scotland as a contractor for more than a year

    Pros

    Everything except the culture - salary, opportunities, working environment are all great

    Cons

    There is a lack of a culture of respect, that permeates the whole organisation and a legacy from Goodwin's time. There have been efforts to change it, but it's slow progress.

    Advice to ManagementAdvice

    Until there is a change of significance at the top, and installation of managerial culture that truly values employees rather than paying lip service to employee engagement initiatives I don't see anything changing. 4 big changes I'd make:

    Make managers accountable for managing their people (for clarity, that doesn't mean senior/middle managers bullying junior managers to make decisions that long term are more damaging to the business - but building genuine leadership capability)

    Change the language of the business - if you want to change the culture then the values initiatives you spend an obscene amount of money on need to become part of the corporate everyday language. If you can't refer to it and point to it in your every day activities, then RBS is not living the values. And stop referring to people as human capital. Your employees are not the human capital of RBS... they ARE RBS.

    Start realising that when you refer to customer, that also means your employees.... most of whom actually are your customers - that might help the reframing of the 'respect' agenda

    Everyone understands that with the contraction of the business this means a reduction in jobs across the Group - but start involving senior HR support (with more clout than simply agreeing with the accountants view of how the business should be run) in decisions involving major people changes. I've witnessed major change programmes, including of HR, being run by those seen as operational senior change agents but with no understanding of the long term people/engagement of loss of intellectual capital impact on the business long term. This isn't going to leave you fit for the future, and likely to cost you more long term.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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