Regis Corporation

www.regiscorp.com

Regis Corporation Reviews

Updated 28 January, 2015
Updated 28 January, 2015
225 Reviews
2.3
225 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
73 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Great place for a new graduate out of cosmetology to start (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    First Choice should be your last choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hairdresser in Burlington, ON
    Current Employee - Hairdresser in Burlington, ON

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    The clients and colleagues. The option to cash in vacation time yearly. That is about it....not much here!

    Cons

    The pay (minimum wage with a wage freeze). The District Leaders are all about their little fiefdoms. Recently some of the salon managers were promoted up. Unfortunately they choose the laziest, most immature ones to hire. Our D/L sits on her butt pretending to do work on the computer. What she is really doing is trying not to do clients (like her job description says she should be doing). We are reprimanded for the stupidest things. This leaves the staff demoralized and upset. Not once are we praised for hard work, sales goal achieved, or simply for a nice haircut. There are no rewards for the stylist. When they do offer incentives, they are things like a flat iron for the salon or something worthless to us. Not one iota of thanks for holding the company up. If it weren't for us...there would be no First Choice Haircutters. Thank God for our clients...this is the ONLY reason I am still here...but not for long.

    Advice to ManagementAdvice

    Remember who makes the dollars for you. US. To the President....how do you sleep at night?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Look down that ladder!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Toronto, ON
    Former Employee - Hair Stylist in Toronto, ON

    I worked at Regis Corporation full-time (more than 3 years)

    Pros

    I love my craft, most guests are wonderful people, and my staff is exemplary.

    Cons

    No one at the top looks down to the bottom, to the people ensuring that your bonuses and stock options stay up. The stylists are constantly being shown a target to strive for in the hopes of advancement or wage increases, but as soon as the target becomes achievable, they target is moved or revised.
    Pay days are inconsistent.
    Stylists are told that they are appreciated but shown that they are not.
    Managers keep getting more work thrown at them without consideration to ability or wage increase.
    When a minimum wage increase was mandated federally, the stylists who worked for years suddenly found themselves making the same as a newly hired, often inexperienced, stylist. No raise for them, regardless of new regulations bringing min wage up to their wage. This even meant managers in some places make the same as the staff they oversee.
    Lack of advancement opportunities.
    Lack of product training, practical training is limited to DVDs (no one ever has time to watch them and they lose productivity if they are off the floor)
    Mainly, they see stylists and staff as replaceable and disposable.
    They spend a fortune on marketing and coupon wars, but refuse to believe that if they lose all the decent staff, they lose the clients too.
    If the stylists are stressed, depressed and under appreciated, the guests lose.
    If they don't start at the bottom, there won't be a top left.

    Advice to ManagementAdvice

    Pay the stylists what they're worth! It's the best way to ensure success for the guests and builds loyalty for both stylists and guests. Everyone works harder, smarter and better when the rewards are comparable to effort.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The company makes you feel not good enough.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Pittsburgh, PA (US)
    Current Employee - Hair Stylist in Pittsburgh, PA (US)

    I have been working at Regis Corporation full-time (more than a year)

    Pros

    The ONLY pro is if your right out of beauty school and want more training then it's offered (yet im still to see that)

    Cons

    They make it impossible to get a raise. Always telling you it's there and if you want it bad enough you will hit the numbers. ( which you can work 7 days a week and 12 hour shifts and still not come close)
    You can work as hard as you possibly can and still be told your not doing enough.
    The hours are not good but would be exceptable if you were getting paid good.
    Learn what you can and move on!!!

    Advice to ManagementAdvice

    Appreciate your employees. Their loyal and they bring you money but everyone comes to a point when being lied to and unappreciated just simply takes its toll on a person!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Horrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist

    I have been working at Regis Corporation

    Pros

    There are nice coworkers suffering the same as you.

    Cons

    hmmmm where do I start...
    1. The pay SUCKS. 350$ a paycheck when I'm bringing 1,300+ in service sales?! How is that even fair?! I can't live off that?! I worked 2 jobs and still had to get food stamps to keep myself going. God for bid you went over 30 hours they had a cow! Not to mention the more hours you have the suckier your pay per hour is. If I ever saw a person from the company headquarters come in my salon I would make them NEVER want to work for Regis ever again, using a very not nice choice of vocabulary.
    2. Blackout days. You mean after I worked for your crappy company for a year and earned my vacation time, I can't take it anytime I want?July 3rd is blackout. No fourth of July vacation. Forget about visiting relatives out of state on Christmas, BLACKOUT.
    3. Fridays and Saturdays. I'm 19, and not once since I've started did I get a Friday or Saturday night off since I started a year and a half ago. Surely this would be the managers crappy discretion. But seriously? You think its fair to make me close EVERY SINGLE SOLITARY DAMN WEEKEND OF MY LIFE.
    4. WIG. I can't stand it. You seriously want me to track every time I reccomend a product. Or every time I capture an email? I'm sorry but I'm too busy WORKING to worry about stupid stuff like that. How the hell am I supposed to remember how many people I've mentioned product

    moral of the story is, I'm so glad I put my two weeks in. I'm sick of working my butt off and getting nothing in return. If the salon isn't busy, say goodbye to your paychecks. I feel like I got paid more at McDonalds than I did here. If I have to bust my butt working two jobs and still need assistance to put food in my mouth this obviously isn't the right place to be. Maybe if you have a super rich boyfriend that pays for everything for you, but if you are out on your own with no help, then forget about even considering going shopping for yourself. This job sucks and I'm so glad I will no longer be a part of their failure company.

    Advice to ManagementAdvice

    Get off your high horse and realize what you are doing to people. Karma will get you. I hope all the money youre getting paid to sit on your butt and unfairly pay and make rules for an industry you know nothing about was worth it. People quit hirdressing after working for this place. Congrats on being scams and making people hate their profession.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Terrible experience, horrible wages for a stylist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hair Stylist in Pleasant Hills, PA (US)
    Current Employee - Hair Stylist in Pleasant Hills, PA (US)

    I have been working at Regis Corporation full-time (more than a year)

    Pros

    Flexible work schedule, flexible hours, thanksgiving off, most major holidays off, got to try new Regis products and sometimes got nice samples of products. I liked doing hair also but this company ruined that happiness for me.

    Cons

    Terrible. Terrible. Wage. I canny stress enough how wrong the wage scale they have at the Regis salon I worked at was. They started me out at 7.25$ an hour which I understood because I had just gotten out of hair school, however upon working there I realized the other stylists who had been there 10yrs + we're still at minimum wage, and on this bogus sliding scale that due to the economy was difficult for most of us to meet. If you did make commission they took massive chunk out of it. I was at 40% commission and many times would make the salon 1,000$ and see my check at 350$ after taxes. How do you live off of that? You don't. Even with tips it's not a livable wage for a specialized field. I spent $17,000 to get my Cosmo degree and was making anywhere from $210-$350 a check because the salon wasn't that busy and int this economy it's tough to build a clientele who will spend 60$ for all over color, and $26 for a cut. The company is totally disconnected from its employees and the employees are vastly frustrated, work extra jobs to make ends meet and it causes of course drama in the salon which never ended. Even our salon manager was unprofessional.

    I had such a horrible experience at this salon chain that I may just quit doing hair all together. If the money is that pathetic for spending hours with one client and making sure they are happy it's not worth it.

    Also this company provided No training. When I started there I had never used matrix products because my education facility taught us with gold well. They just threw you out there with products you never used before then wondered why people made mistakes too. Which they did often across the board. When I asked for a quick course they threw 90's era DVDs at me which were about wella and not even matrix products.

    They simply do not care about employees and will push you to make them more money in sales and retail products and could careless if your take home is the same as if you had worked at Burger King.

    Advice to ManagementAdvice

    You are totally disconnected from the reality of a living wage and the lives of your stylists day to day in the salon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    They have replaced everyone that knew anything about the company with people from totally unrelated businesses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director in Houston, TX (US)
    Former Employee - Regional Director in Houston, TX (US)

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    Co- workers and customers were great, they work with quality products and they have some great stylists.

    Cons

    They claim to want to be the " employer of choice", but they treat their people horribly! The pay is awful, and the so called benefits are a joke!

    Advice to ManagementAdvice

    Start treating your people like they matter!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Not good at all....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Indianapolis, IN (US)
    Current Employee - Salon Manager in Indianapolis, IN (US)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I loved doing hair. It was nice to get free stuff from vendors.

    Cons

    The pay is terrible!!!! Managing a salon, marketing the salon to the area, AND being behind the chair and making commission. Literally impossible when you have to do all those things. Not to mention barely making over minimum wage. Upper management was terrible once they changed everything. My first 2 district leaders were great! I went in every high performers award trip they held for the managers and I still couldn't get a raise from the company. My salon was a newer SmartStyle in a wealthy area so it was difficult to build. Needless to say, I spent countless hours/days working for a company who really doesn't want to pay anyone.

    Advice to ManagementAdvice

    Be supportive. Pay your stylists/managers.

    Disapproves of CEO
  9. 1 person found this helpful  

    Shameful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Detroit, MI (US)
    Current Employee - Stylist in Detroit, MI (US)

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    MY customers and co workers. This company does not deserve to say they lead the industry. They treat their employees terrible. We do way more than be hair stylist for them. We are secretaries, maids, plumbers, advertisors, and more! The customers are their last concern. Over 20 yrs I've worked for them and I am treated no different than a new hire. Shame in me for staying so long with a company that manipulates, not educates, and blames their employees for their low wages instead of their impossible production scale. This company takes from their employees daily through coupons. I pray the truth comes out sooner than later.

    Cons

    Changes, changes daily. Leadership is horrible. No commincation beyond store level. Company has low standards for the condition of their stores. Safety stanards non exsistant. Focus on everthing but the customer, more than likely due to corporation lacks anyone from the industry.

    Advice to ManagementAdvice

    Go back to basics. Re-invest in your stores. Value your employees. This doesn't have to be in the form of money. Appreciate those that have been loyal. Always make the customer first. Lastly, comunicate...it solves anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Not very caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation part-time (more than a year)

    Pros

    Great place for just out of school stylists, gain up on product knowledge, meet a lot of interesting people

    Cons

    Paid $7.25 an hour, can only make more if you meet commission but if its in a small town and a small salon then you're screwed, doesn't care about the safety of employees, tries to charge people without being straight forward (ie, charging an extra $1 for conditioner rather than putting it within the price of the cut/shampoo), no extra training other than outdated videos, if you're not in a manager position then don't expect to get more than 24 hours a week, also no bonuses and you have to work on holidays.

    Advice to ManagementAdvice

    Learn to care about your employees and listen to what they're saying and why. Don't assume every salon has the amount of people coming in as another salon. We're all very different and not all salons are busy. We can't force someone to get their hair done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Numbers. You are just a number.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Hourly wage, once in awhile free products.

    Cons

    Working with district leader (northeastern Ohio)

    Advice to ManagementAdvice

    Learn respect to your employees.

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