Regis Corporation Reviews

Former Employee – worked at Regis Corporation full-time for more than 3 years

Pros – I love my craft, most guests are wonderful people, and my staff is exemplary.

Cons – No one at the top looks down to the bottom, to the people ensuring that your bonuses and stock options stay up. The stylists are constantly being shown a target to strive for in the hopes of advancement or wage increases, but as soon as the target becomes achievable, they target is moved or revised.
Pay days are inconsistent.
Stylists are told that they are appreciated but shown that they are not.
Managers keep getting more work thrown at them without consideration to ability or wage increase.
When a minimum wage increase was mandated federally, the stylists who worked for years suddenly found themselves making the same as a newly hired, often inexperienced, stylist. No raise for them, regardless of new regulations bringing min wage up to their wage. This even meant managers in some places make the same as the staff they oversee.
Lack of advancement opportunities.
Lack of product training, practical training is limited to DVDs (no one ever has time to watch them and they lose productivity if they are off the floor)
Mainly, they see stylists and staff as replaceable and disposable.
They spend a fortune on marketing and coupon wars, but refuse to believe that if they lose all the decent staff, they lose the clients too.
If the stylists are stressed, depressed and under appreciated, the guests lose.
If they don't start at the bottom, there won't be a top left.

Advice to Senior Management – Pay the stylists what they're worth! It's the best way to ensure success for the guests and builds loyalty for both stylists and guests. Everyone works harder, smarter and better when the rewards are comparable to effort.

No, I would not recommend this company to a friend

Current Employee – been working at Regis Corporation full-time for more than 3 years

Pros – There is nothig good to say about this company

Cons – This company is so jacked up it's not funny. No one in the front office has a clue. You get paid nothing for all the work you have to do. The "higher ups" do not give a darn about the real workers, the stylists, becuase they pay nothing and give nothing back in return, but want you to work hard. The district management, regiona management, and local management are not on the same page. They all say something different when it comes to protocol and what is expected of the stylists.

Advice to Senior Management – Try working for a week, heck, a day in one of your salons and not the best ones either to see the real deal. Learn what it feels like to be behind the chair and not in your cozy offices getting the millions in stock options.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Regis Corporation full-time

Pros – When they hire you, they promise the world in company benefits, wage potential, and opportunities...

Cons – It takes a little time in working for this company, while you’re being underpaid in wages deserved, and before you get past all the loopholes, catch-22's, and prefabricated answers to known common employee complaints; for one to finally figure out the real deal in working with this company. Within two months, a hairstylist will see that she is being under-valued, under-compensated, and unlikely to expect much from the company on their original hiring offers and benefits that are full of ambiguity. Weekly schedules are given on Sunday, to begin the following day on Monday, without any advance notice for one to be able to make weekly plans to live by. Weekly schedules and hours are adjusted individually to prevent employee commission rates from being reached within the bi-weekly period and to preserve the minimum wage bracket per employee.

No, I would not recommend this company to a friend

Former Employee – worked at Regis Corporation full-time for more than 3 years

Pros – easy to to promote, they promote within

Cons – anything and everything! There are so many cons I don't know where to begin!!!!

Advice to Senior Management – Listen to your managers! Don't assume they aren't telling you the truth! Not everyone lies! Stand behind your employees!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Regis Corporation part-time for more than 8 years

Pros – Flexible hours, discount hair services and products, free samples every once in awhile, build customer service skills

Cons – I've worked here for 8 years and not once did I get a raise. I got pressured to do more sales, be friendly to customers, obey constant changes in dress code policies, etc. My supervisor and manager tried asking corporate to give me a raise, but they flat out denied me because I was just a reception. I've worked there long enough to carry and perform managerial duties. I've also trained most of the new receptionist in the area, I help out with many of the stores in the area. When I first started working, my store was not doing very well and now my store is now one of the top earning stores in the nation. Being a receptionist at a salon isn't as easy as people may think, I constantly had to deal with complaints because customers were unsatisfied with their hair or constantly harassing me with who is the best hair stylists and time, I also had to deal with hairstylist demanding my assistance while helping customers.

My supervisor said if I had a cosmetology license, I would have been a manager a long time ago. Working here has definitely reassured me that I will never work in or for a hair salon again.

Advice to Senior Management – Provide raises for long term receptionists.

Current Employee – been working at Regis Corporation full-time for less than a year

Pros – Free food in the lunch room.
Coffee on every floor.
Most people are nice.
This is a great place to work for the first month.

Cons – After about 3 weeks on the job you start to realize that there is nothing you can to make things more efficient.
Literally takes at least a month to get access to the applications you use every day.
None of your work is noticed.
They hire the laziest people that contract for them.

Advice to Senior Management – Stop wasting money and nit-picking the little things that literally do not matter.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Regis Corporation full-time for more than a year

Pros – No booth rental. Hourly wage.

Cons – Starts out at minimum wage ($7.85hr) and they tell you that you can earn more based on how busy you are. Unless you have a clientele you're screwed.

Advice to Senior Management – Commission or higher wages.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Regis Corporation

Pros – Customers are provided
Most of the tools and supplies are provided
Most locations are pretty good for walk in traffic

Cons – Very inflexable with schedules and time off
benefits are awful and expensive
Pay scale is very low
Supplies that are provided are low quality and break easily
Salons are not well laid out and are not user friendly
Contests are worthless (you get taxed on the things you "win")

Advice to Senior Management – Be more kind to your employees and treat them with respect. Remember what it's like to be in the salons and on the front line. Keep in mind that WE are the ones that do the work that brings in the money for Your paycheck, without us you wouldn't have a job.

No, I would not recommend this company to a friend

Current Employee – been working at Regis Corporation

Pros – I make great tips. They have a lot of different programs you can get in to and free classes. Classes are in town. Lots of people come in just to buy retail. They give you almost all your supplies except shears.

Cons – Very hard to make commission. People expect you to know things about the computer. Easy to do sanitation. High turn over.

No, I would not recommend this company to a friend

Former Employee – worked at Regis Corporation

Pros – They offer free education and marketing.

Cons – No respect for employees, senior management is unprofessional and lacking integrity. All take and no give. No acknowlegement of sucess with meeting and succeeding goals, only negative feedback over minor issues. Overall lots of disrespect and dishonesty.

Advice to Senior Management – Your employees are people, too. Treat them how you would like to be treated and they will be more engaged in their jobs.

No, I would not recommend this company to a friend