Regis Corporation
2.7 of 5 184 reviews
www.regiscorp.com Minneapolis, MN 5000+ Employees

Regis Corporation Reviews

Updated Apr 07, 2014
Regis Corporation – Scottsdale – “Pretty Basic”

All Employees Current Employees Only

2.7 184 reviews

                             

49% Approve of the CEO

Regis Corporation CEO Daniel J. Hanrahan

Daniel J. Hanrahan

(51 ratings)

43% of employees recommend this company to a friend
45 Employee Reviews Back to all reviews
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1 person found this helpful  

First Choice should be your last choice!

Hairdresser (Current Employee)
Burlington, ON

I have been working at Regis Corporation full-time for more than 3 years

ProsThe clients and colleagues. The option to cash in vacation time yearly. That is about it....not much here!

ConsThe pay (minimum wage with a wage freeze). The District Leaders are all about their little fiefdoms. Recently some of the salon managers were promoted up. Unfortunately they choose the laziest, most immature ones to hire. Our D/L sits on her butt pretending to do work on the computer. What she is really doing is trying not to do clients (like her job description says she should be doing). We are reprimanded for the stupidest things. This leaves the staff demoralized and upset. Not once are we praised for hard work, sales goal achieved, or simply for a nice haircut. There are no rewards for the stylist. When they do offer incentives, they are things like a flat iron for the salon or something worthless to us. Not one iota of thanks for holding the company up. If it weren't for us...there would be no First Choice Haircutters. Thank God for our clients...this is the ONLY reason I am still here...but not for long.

Advice to Senior ManagementRemember who makes the dollars for you. US. To the President....how do you sleep at night?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Look down that ladder!!

Hair Stylist (Former Employee)
Toronto, ON

I worked at Regis Corporation full-time for more than 3 years

ProsI love my craft, most guests are wonderful people, and my staff is exemplary.

ConsNo one at the top looks down to the bottom, to the people ensuring that your bonuses and stock options stay up. The stylists are constantly being shown a target to strive for in the hopes of advancement or wage increases, but as soon as the target becomes achievable, they target is moved or revised.
Pay days are inconsistent.
Stylists are told that they are appreciated but shown that they are not.
Managers keep getting more work thrown at them without consideration to ability or wage increase.
When a minimum wage increase was mandated federally, the stylists who worked for years suddenly found themselves making the same as a newly hired, often inexperienced, stylist. No raise for them, regardless of new regulations bringing min wage up to their wage. This even meant managers in some places make the same as the staff they oversee.
Lack of advancement opportunities.
Lack of product training, practical training is limited to DVDs (no one ever has time to watch them and they lose productivity if they are off the floor)
Mainly, they see stylists and staff as replaceable and disposable.
They spend a fortune on marketing and coupon wars, but refuse to believe that if they lose all the decent staff, they lose the clients too.
If the stylists are stressed, depressed and under appreciated, the guests lose.
If they don't start at the bottom, there won't be a top left.

Advice to Senior ManagementPay the stylists what they're worth! It's the best way to ensure success for the guests and builds loyalty for both stylists and guests. Everyone works harder, smarter and better when the rewards are comparable to effort.

No, I would not recommend this company to a friend

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Used to be a good place to work, it's all going downhill quick with no end in sight.

Hair Stylist (Current Employee)

I have been working at Regis Corporation full-time for more than 8 years

ProsIt used to be a friendly environment, you could come to work and enjoy for the most part being there. We had good hours and it wasn't as stressful.

ConsYou can tell this company is going down or at least bankrupt, we all feel the tension. They wan't you to be robots and pay you nothing, squeeze all the juice out of you and the client. Rules are being changed constantly so much that you can barely keep up anymore, even clients are noticing.It's not a good place to work at least not anymore unless something changes drastically.

Advice to Senior ManagementWhy don't you try to make the stylist happy so we can make the client happy? It trickles down, if we are happy the client will be happy. We can only pretend or put on a fake smile for so long...

No, I would not recommend this company to a friend

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Incentives Do Not Countermand Dodgy Ethics and Employee Relations

Stylist (Former Employee)
Castle Rock, CO (US)

I worked at Regis Corporation full-time for more than 5 years

ProsGenerally friendly staff in most locations

Middle and lower management typically very accommodating

First year stylists will easily build interpersonal communication skills

Monthly contests render decent prizes and participation incentives

Price point dictates constant demand despite any economic shifts

ConsNear-minimum wage to start and little to no chance of increased remuneration.

While friendly, staff does not subvert the industry tendency toward the immature and unmotivated.

Internalized education is geared toward high volume, low quality production trains stylists to develop very poor techniques within their craft.

Lower management is too busy with a high volume of patrons to complete basic duties.

Middle management is severely limited in power by upper management restrictions and lack of lower management accountability.

Upper management is rarely present on location and can typically by contacted only within a narrow time window and by middle management.

Payroll and HR can only be reached by middle managers, all issues called in to payroll and HR by regular employees are redirected back through middle management or ignored.

Scheduling is very haphazard; shifts are assigned randomly week by week. Seven to nine day streaks are not atypical. New scheduling optimization creates split shifts that span up to twelve hours.

Work week is defined as Monday through Sunday so, for example, working nine days straight from Wednesday through Thursday typically will yield no overtime compensation.

Legally mandated lunch breaks were rarely able to be taken and, when taken were continuously interrupted. Co-workers and middle management pressure one another constantly to not take said breaks.

No upward mobility. Almost all positions above lower management and staff education are filled permanently or are not filled from within the company.

Resigned voluntarily with three weeks' notice and vacation pay was not received with final paycheck on the next payday per Colorado law. After a second payday passed, contacted middle management and found that termination papers had still not yet been filed a month after the last day worked. Still unpaid, I'm told it will be another 15 days before the check is deposited.

Advice to Senior ManagementAllow lower management more time off the salon floor to complete paperwork, deal with internal affairs, and resolve customer relation issues.

Trust middle management's efficacy more, and promote from within. Current upper management tends to be little more than an obstacle.

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bad company to work for real bad bad

Hair Stylist (Current Employee)
New York, NY (US)

I have been working at Regis Corporation part-time for less than a year

Prosnone only the cutting classes bad company

Consbad power trip managers and bad bad company losers

Advice to Senior Managementonly out to make us sale sale sale bad people

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Unite

Anonymous Employee (Former Employee)

I worked at Regis Corporation

ProsIf you are fresh out of cosmetology school and the ink just dried on your license, this is a great place to hone your skills. Then you can take the skills you honed and go somewhere else to make a decent living. Along the way you will work next to some really kind stylists, build some clientele consisting of kind, decent customers.

ConsLow/no staff, unstable hours/schedule, unlivable wages, run down salons, lack of customers, CEO and board members making too much money, horrible reputation as a company making it extremely difficult to get talented stylists to work for us. If they are talented and hire in, they will leave quicker than you can blink. This is a despicable company and it will soon be out of business.

Advice to Senior ManagementYou should count your blessings that your smartstyle employees haven't joined the Walmart employees to organize a union for livable wages. Or joined the fast food strikes calling for a higher livable wage. A common argument against the fast food strikes is that the fast food workers are not qualified to make $15 an hour since they perform unskilled work. Well, your stylists are licensed professionals who make LESS than fast food workers. Therefore they have more reason to strike/unite for higher livable wages, right?

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Corporate is run by people who are not stylist and have no clue

Hairstylist (Current Employee)
Mira Loma, CA (US)

I have been working at Regis Corporation full-time for more than 3 years

Prosi realy cant think of a pro. Ive had nothing but issues with this company since i started there. Thats why they have a high turnover with stylist. If you can sell thousands of dollars a month in extra services and retail you will do fine here. They will value you if you can achieve the ridiculous goals they set for your salon. They will even tolerate you stealing and altering your timecard as long as you can sell sell sell for them. But if your an honest person trying to do the right thing you are not valued at all. There mission statement is a joke because they dont follow it.

ConsPay rate is horrible and commission is a joke. I advised those that are stylist to stay away. Nine out of ten stylists are miserable there.

Advice to Senior ManagementKnow what your talking about before you advise your stylist. District leaders should be there to help the stylists not yell at them.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Low Pay For Stylists, Overworked, Can't make ends meet

Hair Stylist (Current Employee)
Philadelphia, PA (US)

I have been working at Regis Corporation full-time for more than a year

ProsLaid Back environment, nice co workers, easy going management, love doing hair, nice salon atmosphere, holidays off

ConsHorrible pay rate, no training, overworked and WAY underpaid ( I averaged 450$ a MONTH ), their maximum "full time" hours are only 20 hours a week, hated the color line

Advice to Senior Managementcompensate your stylists better

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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WORSE SALON FRANCHISE TO WORK FOR IN HISTORY!!!!

STYLIST (Current Employee)
San Antonio, TX (US)

I have been working at Regis Corporation full-time for more than 5 years

ProsOnly two good things, Good customers , great way to build then leave and take them with you!!!!!

ConsThey fire and hire back the same stylist that are rude and don't like to work. Hours are crap and the pay scale sucked. if you want to build start here and then leave after 2 years. In the 80's they cared about their stylist but now it is all about QUANITY NOT QUALITY!!!!

Advice to Senior ManagementDO AS YOU SAID NOT AS YOU DO......PAY YOUR STYLIST MORE AND TREAT THEM LIKE PEOPLE .. PERHAPS YOU SHOULD STAND BEHIND THE CHAIR ALL DAY AND SEE HOW HARD THEY WORK...THEN YOU CAN JUDGE..........

No, I would not recommend this company to a friend

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If you're into being over worked, under paid, and used, then you will love it

Salon Manager (Former Employee)
Savannah, GA (US)

I worked at Regis Corporation full-time for more than 5 years

ProsWalk in clients, health insurance, incentive points

Consupper management has no idea how to do hair most of the time, or they are out of touch with stylists needs. They won't hesitate to step on you to get ahead. Aaaaaaand don't ever think you are having a private call. Because they will share and give you up when you asked to remain anonymous.
Pretty much it isn't worth the headache to work here. They don't care about you.

Advice to Senior ManagementLearn to do hair. Listen to what we need. And optimized schedules Do not work

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Regis Corporation reviews and ratings - including employee satisfaction and approval ratings for Regis Corporation CEO Daniel J. Hanrahan. All 45 reviews are posted anonymously by Regis Corporation employees.