Regis Corporation

  www.regiscorp.com
  www.regiscorp.com

Regis Corporation Reviews

Updated 25 November, 2014
Updated 25 November, 2014
220 Reviews
2.3
220 Reviews
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Regis Corporation CEO Daniel J. Hanrahan
Daniel J. Hanrahan
72 Ratings

Review Highlights

Pros
  • Great culture with an emphasis on work/life balance (in 7 reviews)

  • Great place for a new graduate out of cosmetology to start (in 9 reviews)


Cons
  • I dislike making minimum wage or commission whichever is higher (in 23 reviews)

  • No one in upper management besides my DL could be bothered to care (in 22 reviews)

More Highlights

59 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    First Choice should be your last choice!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hairdresser in Burlington, ON
    Current Employee - Hairdresser in Burlington, ON

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    The clients and colleagues. The option to cash in vacation time yearly. That is about it....not much here!

    Cons

    The pay (minimum wage with a wage freeze). The District Leaders are all about their little fiefdoms. Recently some of the salon managers were promoted up. Unfortunately they choose the laziest, most immature ones to hire. Our D/L sits on her butt pretending to do work on the computer. What she is really doing is trying not to do clients (like her job description says she should be doing). We are reprimanded for the stupidest things. This leaves the staff demoralized and upset. Not once are we praised for hard work, sales goal achieved, or simply for a nice haircut. There are no rewards for the stylist. When they do offer incentives, they are things like a flat iron for the salon or something worthless to us. Not one iota of thanks for holding the company up. If it weren't for us...there would be no First Choice Haircutters. Thank God for our clients...this is the ONLY reason I am still here...but not for long.

    Advice to ManagementAdvice

    Remember who makes the dollars for you. US. To the President....how do you sleep at night?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Look down that ladder!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hair Stylist in Toronto, ON
    Former Employee - Hair Stylist in Toronto, ON

    I worked at Regis Corporation full-time (more than 3 years)

    Pros

    I love my craft, most guests are wonderful people, and my staff is exemplary.

    Cons

    No one at the top looks down to the bottom, to the people ensuring that your bonuses and stock options stay up. The stylists are constantly being shown a target to strive for in the hopes of advancement or wage increases, but as soon as the target becomes achievable, they target is moved or revised.
    Pay days are inconsistent.
    Stylists are told that they are appreciated but shown that they are not.
    Managers keep getting more work thrown at them without consideration to ability or wage increase.
    When a minimum wage increase was mandated federally, the stylists who worked for years suddenly found themselves making the same as a newly hired, often inexperienced, stylist. No raise for them, regardless of new regulations bringing min wage up to their wage. This even meant managers in some places make the same as the staff they oversee.
    Lack of advancement opportunities.
    Lack of product training, practical training is limited to DVDs (no one ever has time to watch them and they lose productivity if they are off the floor)
    Mainly, they see stylists and staff as replaceable and disposable.
    They spend a fortune on marketing and coupon wars, but refuse to believe that if they lose all the decent staff, they lose the clients too.
    If the stylists are stressed, depressed and under appreciated, the guests lose.
    If they don't start at the bottom, there won't be a top left.

    Advice to ManagementAdvice

    Pay the stylists what they're worth! It's the best way to ensure success for the guests and builds loyalty for both stylists and guests. Everyone works harder, smarter and better when the rewards are comparable to effort.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    They have replaced everyone that knew anything about the company with people from totally unrelated businesses!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Director in Houston, TX (US)
    Former Employee - Regional Director in Houston, TX (US)

    I worked at Regis Corporation full-time (more than 10 years)

    Pros

    Co- workers and customers were great, they work with quality products and they have some great stylists.

    Cons

    They claim to want to be the " employer of choice", but they treat their people horribly! The pay is awful, and the so called benefits are a joke!

    Advice to ManagementAdvice

    Start treating your people like they matter!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Not good at all....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salon Manager in Indianapolis, IN (US)
    Current Employee - Salon Manager in Indianapolis, IN (US)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I loved doing hair. It was nice to get free stuff from vendors.

    Cons

    The pay is terrible!!!! Managing a salon, marketing the salon to the area, AND being behind the chair and making commission. Literally impossible when you have to do all those things. Not to mention barely making over minimum wage. Upper management was terrible once they changed everything. My first 2 district leaders were great! I went in every high performers award trip they held for the managers and I still couldn't get a raise from the company. My salon was a newer SmartStyle in a wealthy area so it was difficult to build. Needless to say, I spent countless hours/days working for a company who really doesn't want to pay anyone.

    Advice to ManagementAdvice

    Be supportive. Pay your stylists/managers.

    Disapproves of CEO
  6. 1 person found this helpful  

    Shameful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist in Detroit, MI (US)
    Current Employee - Stylist in Detroit, MI (US)

    I have been working at Regis Corporation full-time (more than 10 years)

    Pros

    MY customers and co workers. This company does not deserve to say they lead the industry. They treat their employees terrible. We do way more than be hair stylist for them. We are secretaries, maids, plumbers, advertisors, and more! The customers are their last concern. Over 20 yrs I've worked for them and I am treated no different than a new hire. Shame in me for staying so long with a company that manipulates, not educates, and blames their employees for their low wages instead of their impossible production scale. This company takes from their employees daily through coupons. I pray the truth comes out sooner than later.

    Cons

    Changes, changes daily. Leadership is horrible. No commincation beyond store level. Company has low standards for the condition of their stores. Safety stanards non exsistant. Focus on everthing but the customer, more than likely due to corporation lacks anyone from the industry.

    Advice to ManagementAdvice

    Go back to basics. Re-invest in your stores. Value your employees. This doesn't have to be in the form of money. Appreciate those that have been loyal. Always make the customer first. Lastly, comunicate...it solves anything.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Numbers. You are just a number.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    Hourly wage, once in awhile free products.

    Cons

    Working with district leader (northeastern Ohio)

    Advice to ManagementAdvice

    Learn respect to your employees.

  8. 2 people found this helpful  

    Not very caring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Stylist
    Current Employee - Stylist

    I have been working at Regis Corporation part-time (more than an year)

    Pros

    Great place for just out of school stylists, gain up on product knowledge, meet a lot of interesting people

    Cons

    Paid $7.25 an hour, can only make more if you meet commission but if its in a small town and a small salon then you're screwed, doesn't care about the safety of employees, tries to charge people without being straight forward (ie, charging an extra $1 for conditioner rather than putting it within the price of the cut/shampoo), no extra training other than outdated videos, if you're not in a manager position then don't expect to get more than 24 hours a week, also no bonuses and you have to work on holidays.

    Advice to ManagementAdvice

    Learn to care about your employees and listen to what they're saying and why. Don't assume every salon has the amount of people coming in as another salon. We're all very different and not all salons are busy. We can't force someone to get their hair done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Awful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Designer in Minneapolis, MN (US)
    Former Employee - Master Designer in Minneapolis, MN (US)

    I worked at Regis Corporation full-time (more than 5 years)

    Pros

    Perks. You get free samples of all new products and get to attend some fashion shows.

    Cons

    No support from management. There is no HR department. Company policies that would benefit employees are not enforced. State Board rules/regulations are not complied with. Repairs that need to be made to salon are not ever done unless the manager does it themselves. No rewards for seniority or benefits or recognition for being there a long time. High turnover rate.

    Advice to ManagementAdvice

    Get trained on how to deal with people. Don't pick favorites. Comply with company and board policies. Hire experienced individuals instead of just trying to "fill chairs".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    No leadership. No strategy. No soul.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)
    Current Employee - Anonymous Employee in Ulaanbaatar (Mongolia)

    I have been working at Regis Corporation full-time (more than 3 years)

    Pros

    I started positive and hopeful but HQ leadership is so toxic, smug, smarter than everyone in the room, uses up all the oxygen on meetings - it dries up your ideas, drive and inspiration.

    Cons

    All decision making like customer recovery, compensation and pricing is pushed up so high and oversimplified to single solution that company is not competitive or in touch with front line. This is destructive and will destroy the business.

    Advice to ManagementAdvice

    Board, CEO and C level are beginners (most first time at top level) with no multi-unit retail experience. It's not a cruise line. Get a real strategy instead of your low impact tactics (evidence - stock price over 2+ years) stop pretending there is only one brand and you can build 5000 Supercuts without destroying the business and bleeding poor unsuspecting Franchisees. Try the heavy lifting of creating a real strategy that leverages the company's competitive advantage and only distinct feature - locations and penetration. Stop blaming and firing people who don't agree with you and look in the mirror. Try some modern leadership instead of your archaic command and control methods.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Worst company Ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Regis Corporation

    Pros

    None what so ever! Beware.

    Cons

    Too many to list. Unprofessional, no room for improvement, etc.

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