Regions Financial

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Regions Financial Reviews

Updated Jul 19, 2014
Regions Financial – Birmingham – “Branch”

Regions Financial – Birmingham – “Branch”
All Employees Current Employees Only

3.2 354 reviews

78% Approve of the CEO

Regions Financial President, CEO, and Director O. B. Grayson Hall Jr.

O. B. Grayson Hall Jr.

(154 ratings)

57% of employees recommend this company to a friend

Review Highlights

Pros
  • Good work/life balance - manager gave me free paid (non-vacation) day off to allow me to move (in 16 reviews)

  • Easy to advance in company, semi-national company (not a small town bank), good benefits (in 28 reviews)


Cons
  • Hard to believe things upper management says until actually see it happen (in 21 reviews)

  • They push sales so hard that you're no longer focused on customer service (in 11 reviews)

More Highlights
34 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Worst Company to work for.

    Teller (Former Employee) Natchez, MS (US)

    ProsGives you customer service experience.

    ConsAs a teller, you will make $50 a day. When you begin, you will have to wait a month to get paid. You will have to go out of town to the headquarters three different times.

    This job is very micromanaged. The head teller is a Nazi. She is always looking over your shoulder, ready for you to mess up, so she can write you up. From the date you get written up, you have to wait a whole year before applying for a better position. It is very easy to get written up.
    You will have about a 150 plus transactions a day. There will be many times that you will be shorthanded because of vacation, sickness, etc. The day after Christmas, there were only two tellers working!

    And they got upset, when I was over a dollar! They chastised me over a dollar. They expect you and the head teller to look for it, when you are trying to get out the door.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Worst Experience (For me, at least)

    Teller (Former Employee) Montgomery, AL (US)

    ProsGood Benefits, closed on all nationally recognized holidays, the pay (if you don't have a family and no real bills to pay, such as credit card debts, student loans,etc. If you live in an apartment, by yourself, with only the cable, power and water bills to pay, then the pay is pretty decent. Other wise, it would be a con). That's pretty much it.

    ConsManagement, coworkers, RUDE customers, the pressure and stress of getting a customer to get a credit card or loan, etc. Management and coworkers alike treated me like crap for some reason ( I was told it was because they were jealous, but I don't know why they would be jealous of me). Basically, you have to be friends with the management (at the particular branch I worked at) in order for them to treat you with respect. I came to work TO work, not to make friends. The training process was too short. 1 week of reading a whole bunch of crap, and the other week was training at your branch before they just throw you to the wolves.

    Advice to Senior ManagementTreat all employees with respect, not just the ones you're "friends" with. Make the training process at a branch at least 1 month to ensure that a new hire will have everything down pact. Oh, and stop stealing money (oh yes, most of the management and 1 employee got fired for stealing money at the branch I worked at. One of them even stole a check from my work area and tried to say I had it or lost it)

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    I thought I had a career opportunity with a wonderful company.

    Anonymous Employee (Former Employee)

    ProsI enjoyed working day shift.

    ConsHigh turnover rate! I was terminated for using an earned "evergreen day".

    Advice to Senior ManagementHave consideration for people who are there to earn a living, I have lost my home, my car, my income because of using my evergreen day...I'm sorry I thought it was earned...

    No, I would not recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Miserable work environment!!!

    Anonymous Employee (Current Employee)

    ProsStarting base salary is reasonable and benefits are reasonable, some great staff working at the branch level

    ConsFirst they get you into the company thinking it's wonderful because the mission statement and vision are all about "Doing the right thing" and "Enjoying your life" etc. You soon realize that is not what you signed up for. At least in the Texas Market that's how it is. I can't speak for our more saturated regions where they have tons of advertisments and walk in traffic. It does seem those employees seem to be happier. In Texas they give you the same goals as other states and expect you to figure out how to bring in business yourself. From Head Teller, ABM and BM they want you out of the branch cold calling and constantly making sales calls. Upper Management manages by intimidation and are completely unproffessional. Even when goals are met or exceeded there is never any appreciation. Expect to pat yourself on the back. People that continually meet goals are still treated the same as employees who do not. So where is the motivation in that? They have an annual survey that goes out to all employees and a couple years ago it tanked and upper management had to come up with an action plan. Now they practically intimidate employees and trick them into thinking the survey is just about their immediate branch and nothing about upper management so the ratings will get better. They are over the top nice the week prior and pressure each employee about scoring it "fairly and not off emotions" and then afterwards it all goes back to the same thing. The way it's set up it's not really confidential so employees worry about scoring too low even when they want to. I've worked here for several years and have seen rediculous turn around that I have never seen at any other financial institution. Yet managment doesn't bat an eye or try to figure out what is causing the mass exodus of their employees. If they were smart corporate would call past employees and find out what is going on. The incentive plans grow harder and harder to meet with your payout growing smaller. I understand that is everywhere because of the economy but at Regions it's beyond sad. I sadly had an employee on my staff who was working harder each year and getting better but was paid less each year that she worked here because the annual raises didn't compete with the lessening incentive plan. I can't think of a single employee that works at Regions bank in Texas that enjoys their job... and that is just plain sad. Some stay because they don't like change and some stay because they are nervous about the economy... but most just leave as soon as they can and if they arent gone now they are always looking for other opportunities. I've stayed too long out of personal reasons but have recently decided those reasons are not worth the stress this company puts into my life. With the backing this company has it had the potential to be better and be a great company. With the upper management they have in place that will never happen.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Working Hard = Nothing, Popularity = Everything

    Anonymous Employee (Former Employee)

    ProsThe company overall has good standards and seem to want to treat their employees well.

    ConsThe area that I work in do not seem to care about the efforts employees put in. They have their favorites and those favorites are going to be the ones promoted. The pay is good if you are one of their favorites, if not, don't expect to be paid much more than the minimum.

    Advice to Senior ManagementI would give my advice if I thought they would care to hear, but I know they don't.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Bad morale and poor management

    Anonymous Employee (Former Employee)

    ProsLearned valuable info from mid-level member of the team.

    ConsPoor management. Management not concerned with employees' thoughts or opinions

    Advice to Senior ManagementCare about your employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The worst job ever!!!!!

    Teller (Former Employee) Madison, AL (US)

    Prospaid holidays and off on weekends

    Consexpensive health coverage, terrible management, unrealistic goals, selling products you wouldn't recommend to family/friends

    Advice to Senior ManagementBe sincere when it comes to meeting customer's needs. If you are setting goals for tellers and other platform associates, make sure that you are setting great examples of ways to better customer service. Don't take your stress out on you team. Be apart of your team! Show your employees that you truly value them and appreciate their hard work. Corporate needs to hire better managers, assistant managers, and head tellers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Business Development Officer

    Business Development Officer (Current Employee) Cape Town (South Africa)

    ProsFreedom of schedule and time. Great footprint in growing southern markets.

    ConsBonuses are subject to change without any notice. Usually to the downside despite your record setting performance.

    Advice to Senior ManagementPay what you promise based on goals and objectives. Don't change it if the number get too big.

    – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    bad bank

    Anonymous Employee (Former Employee)

    Prosnot many pros to speak of about this bank at this point in time at this juncture at the moment

    Consthere are many cons to speak of about this bank at this point in time at this juncture at the moment

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    1 person found this helpful  

    Over worked and under paid!!!!

    Teller (Former Employee) Jackson, MS (US)

    ProsHolidays and weekends off, PTO, and benefits

    ConsToo pushy with goals, work load is too heavy, management just cares about profit not people!

    Advice to Senior ManagementIf you want to work like a slave, be pushed to sell unrealistic goals, work with no voice or options, looked over for the great things because of small things. and get paid the bottom of the barrel then Regions is the place for you! Regions has lost sight of caring for the customer and their employees and only focus on profit. Working at a small less busy branch or working for a fair manager may save you some grief but not much. I have never been so stressed out by a job in my life! I will never work for Regions again. JUST SAY NO AND FIND ANOTHER JOB! Save yourself the headache!!

    No, I would not recommend this company to a friend

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