Redbox Reviews

Updated 12 August, 2014
Updated 12 August, 2014
108 Reviews
2.9
108 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark Horak
11 Ratings

Review Highlights

Pros
  • The company has good benefits, Expect the yearly bonus to go away next year (in 14 reviews)

  • The first place I worked at that allowed me to have a work/life balance (in 7 reviews)


Cons
  • Middle and Upper management unsure of how to execute and what new ideas to pursue (in 7 reviews)

  • This can cause serious wear and tear (in 3 reviews)

More Highlights

24 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Really great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Representative I in Wichita, KS (US)
    Current Employee - Field Service Representative I in Wichita, KS (US)

    I have been working at Redbox full-time (more than an year)

    Pros

    Flexibility. Great benefits and charitable organization.

    Cons

    Experiencing growing pains, which has caused a lot of the great things about this company to be strangled.

    Advice to ManagementAdvice

    Happy employees make you money!

    Recommends
    Approves of CEO
  2.  

    Great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)
    Current Employee - Regional Manager in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, Good people who care about you and the job. Flex hours. Casual environment.

    Cons

    Long hours/ travel. Business outlook over the next 5 years is questionable without new lines being integrated to core operations.

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Good Company but lost it's direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Chicago, IL (US)
    Former Employee - Manager in Chicago, IL (US)

    I worked at Redbox full-time (more than 3 years)

    Pros

    Good Benefits, balance lifestyle, great culture

    Cons

    Shrinking, out of new ideas

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox full-time

    Pros

    Relaxed culture not a suit kind of organization. Good culture of open door policy.

    Cons

    Executive leadership is disengaged with most levels below them and little to no recognition that they make a lot of changes for this large of a company and they expect the teams to accept and implement changes with little to no planning time.

    Advice to ManagementAdvice

    Need to engage your field leadership better and utilize their knowledge in the planning stages for major change to better understand the timeframes to implement the needed changes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Redbox as a contractor (more than 3 years)

    Pros

    smart developers(mostly contractors)explores new technologies,playing it safe now,modern office,good cafeteria,free snacks,coffe,hot choclate,fruits,breakfast,cereals,soda machine,candy,etc.

    Cons

    politics,doesn't absorb talented contractors,few managers only want to do repetitive support work so that his and his team keeps going on.Puts hurdles in automation and hides facts.Few managers are in-sure about there turfs.Few managers doesn't like his sub ordinates speaking up with better ideas than him and stops allowing them in meetings hence stopping innovation and better ideas.

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Great until activist investors got in!!

    Current Employee - Senior Level in Oakbrook Terrace, IL (US)
    Current Employee - Senior Level in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time

    Pros

    The company used to have some great talent in the technology space around chicago land area and they still do. Great benefits and pays relatively well

    Cons

    Until about 2 years Redbox was operating as a standalone unit. Changes in the management, especially when the technology leaders from redbox left - they were filled in by the corporate outerwall personnel. From that point on they have transitioned over to an less creative, enterprise mode operational environment.
    Add insult to injury, activist investors got in and they started the cost-cutting initiatives.

    Advice to ManagementAdvice

    You have some great talent and please make sure they don't leave because of an increasingly less creative environment.

  8. 2 people found this helpful  

    Good place to pursue a great career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)
    Current Employee - Middle Management in Oakbrook Terrace, IL (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    There may be times you need to work more, but we value work life balance. Great benefits. smart and dedicated peers. offers new oppurtunities, internal career growth is immense.

    Cons

    work in all kinds of elements and time constraints, Middle and Upper management unsure of how to execute and what new ideas to pursue. No idea how to deflect Netflix and streaming offerings in general. Continually starting and stopping new business as if they never tested the idea in market.

    Advice to ManagementAdvice

    none

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great experience as a contractor at Redbox

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in Oakbrook Terrace, IL (US)
    Former Employee - Senior Analyst in Oakbrook Terrace, IL (US)

    I worked at Redbox as a contractor (more than an year)

    Pros

    I encountered great people, a friendly environment, cutting edge technologies, and plenty of opportunity to learn and contribute.

    Cons

    With recent cost cutting efforts by redbox's parent Outerwall, employee benefits, salaries, bonuses, and perks are being squeezed.

    Advice to ManagementAdvice

    Stop operating teams in silos. Not enough sharing of ideas and processes between the different lines of businesses. Teams need to be more cross-functional. Executive management also needs to educate itself more on agile and lean concepts.

    Recommends
    Negative Outlook
    No opinion of CEO
  10.  

    New experiences everyday.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Redbox

    Pros

    Flexible, New Experiences everyday, Cheap DVD Rentals, A car if you are an FSR2 or higher.

    Cons

    Pay, Corporate keeps changing SOPs, Metrics, Work Life Balance

    Advice to ManagementAdvice

    Take advice from field operations personnel about daily operations pros/cons.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  11.  

    Was a great company....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager in Costa Mesa, CA (US)
    Current Employee - Regional Manager in Costa Mesa, CA (US)

    I have been working at Redbox full-time (more than 5 years)

    Pros

    Very generous compensation. Great benefits. Great feild employees

    Cons

    Corporate has no idea what field employees are put through. They are given more and more work but no more hours to get it done. Field managers and RM's under a great deal to do magic. If not no matter how long you have been there they are willing to kick you to the curb! Very sad.

    Advice to ManagementAdvice

    Treat your field employees like you value them. Let the Regional Managers manage their own style. Not everyone manages by intimidation.

    Recommends
    Negative Outlook
    No opinion of CEO

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