Press Ganey
2.7 of 5 75 reviews
www.pressganey.com South Bend, IN 500 to 999 Employees

Press Ganey Reviews

Updated Mar 28, 2014
All Employees Current Employees Only

2.7 75 reviews

                             

43% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(58 ratings)

40% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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Starting to reap the rewards from a lot of change and hard work

Associate (Current Employee)
South Bend, IN (US)

I have been working at Press Ganey full-time for more than 5 years

ProsTremendous opportunity to work with our clients to improve the quality of healthcare. After a period of transition, there is a very bright light at the end of the tunnel that is getting closer every day. If we continue to work hard, the rewards are now clear to all of us.

ConsThe recent transition required much hard work and I think perhaps the vision was not always clear to those underneath senior management. Communication at all levels has improved greatly in the past year. Keep that up and keep rewarding effective associates at all levels.

Advice to Senior ManagementKeep up the improved communication and rewarding effective associates at all levels.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

Great company

Anonymous Employee (Current Employee)
Chicago, IL (US)

I have been working at Press Ganey part-time for more than a year

Prosgood people, great field, hard work will pay off

Consundergoing transition, so tough to know where you stand at times

Yes, I would recommend this company to a friend

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Solid Company

Anonymous Employee (Current Employee)
South Bend, IN (US)

I have been working at Press Ganey full-time for more than a year

ProsThe people working for Press Ganey are great and the benefits are pretty good. Also the company is very flexible allowing me to work from home when necessary.

ConsThere have been a lot of changes with leadership with some long time employees recently leaving the company. I think these changes could have been communicated better. Another con is that the company has multiple office locations and some workers in the same team never meet in person, which is difficult for building working relationships.

Advice to Senior ManagementKeep open the lines of communication so all employees are aware of what is going on.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Very satisfied with my experience at PG

Senior Software Engineer (Former Employee)
Lexington, MA (US)

I worked at Press Ganey full-time for more than a year

ProsCoworkers
Fun and challenging work - on a brand-new team, creating a brand-new product from the ground-up
Big impact - we were a small team so the work I was involved with had big impact to the company.

ConsI don't really have too many cons. After our successful delivery of the product I was working on, management moved us to a new project and kept changing focus. Finally, after floundering around for a bit, I was unhappy with the direction of the company and left.

Advice to Senior ManagementFocus - don't always go the way the wind is blowing.

Yes, I would recommend this company to a friend

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Great Company To Work For!

Anonymous Employee (Current Employee)

I have been working at Press Ganey full-time

ProsThe employees are truely invested in the company's success. It is refreshing to work alongside individuals who enjoy coming to work!

ConsWith offices throughut the country, you can work with people from all over and have limited opportunites to connect in person.

Advice to Senior ManagementContinue to communicate and provide opportunities for feedback.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Company to Work For!

Anonymous Employee (Current Employee)

I have been working at Press Ganey full-time for more than a year

ProsI honestly enjoy working here. Everyone I interact with is friendly, helpful and supportive. I have found the communication coming directly from the CEO very refreshing and you don't find that in many companies. He has clearly communicated the goals of the company and that the success of the company is due to the efforts of every single employee. Within my role, my manager gives positive feedback and lets you know when a job is well done. People need to embrace change, put trust in the leadership team and give 100% every day. I believe 2013 will be a breakout year for Press Ganey.

ConsWhile it would be nice to all be in one location and know our co-workers better, videoconferencing and communicator help out a bit.

Advice to Senior ManagementKeep open the lines of communication so all employees are aware of what is going on.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Physician tool

Senior Research Analyst (Current Employee)

I have been working at Press Ganey full-time for more than 3 years

ProsJust saw a demo of Press Ganey's new physician survey tool -- looks great and innovative. I like the crispness of the presentation. I think this will position us well in the marketplace.

ConsNothing really as I think things are going well.

Advice to Senior ManagementLook to do more efforts similar to this.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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exciting time to work at Press Ganey

Director (Current Employee)
Chicago, IL (US)

I have been working at Press Ganey full-time for less than a year

ProsPositive and strong leadership
Great company culture
Open and honest senior leadership

ConsPress Ganey is in a high growth phase right now, so at times work can be crazy but I know that in the end it is all worth it.

Advice to Senior ManagementKeep up the good work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great business with strong history, bright future

Anonymous Employee (Current Employee)
Wakefield, MA (US)

I have been working at Press Ganey full-time for less than a year

ProsPress Ganey has a strong history of improving the patient experience. While improvement has become a buzz word in the industry, Press Ganey has long been committed to this issue and it is the core essence of the business and mission of its team. The company is equally committed to looking for new ways to improve the patient experience in the 21st century by supporting its clients with new products, services and solutions. The vibe internally and externally is that Press Ganey is poised to continue being the industry leader and will continue to make a positive impact on health care for years to come.

ConsTo use a sports analogy, Press Ganey needs to ignore the "noise" -- those out there who say it can't, shouldn't, doesn't or won't. It can be distracting when people -- competitors or other naysayers -- espouse negative statements about your mission and purpose, but Press Ganey must not let this be a distraction.

Advice to Senior ManagementContinue staying positive and encouraging all employees to reach greatness!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Way Ahead of the Market

Anonymous Employee (Current Employee)

I have been working at Press Ganey full-time for more than a year

ProsPress Ganey is by far the leading provider of patient satisfaction and related services. We have deeper benchmarks, better analytics and more advisors working personally with clients than any other player in the market. As far as opportunities, virtually all vendors in the health care industry want to explore ways to work with Press Ganey to better serve providers.

ConsToo many offices and remote locations that prevent greater efficiency. Needs to consolidate offices.

Advice to Senior ManagementInvest in more resources so we can move quicker.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Press Ganey reviews and ratings - including employee satisfaction and approval ratings for Press Ganey CEO Patrick T. Ryan. All 20 reviews are posted anonymously by Press Ganey employees.