Press Ganey

  www.pressganey.com
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Press Ganey Reviews

Updated Jul 08, 2014
All Employees Current Employees Only

2.8 90 reviews

47% Approve of the CEO

Press Ganey CEO Patrick T. Ryan

Patrick T. Ryan

(72 ratings)

44% of employees recommend this company to a friend

Review Highlights

Pros
  • Get the opportunity to work from home and the company offers terrific benefits (vacation/insurance)(in 5 reviews)

  • There are still some good people with a moral compass and try to do the right thing(in 5 reviews)


Cons
  • Every position does require a lot of work but you do get recognized for your hard work(in 5 reviews)

  • New management has come in and destroyed what was a great company(in 5 reviews)

22 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Awesome work environment and friendly peers make this job awesome.

    Marketing Intern (Current Employee) Wakefield, MA (US)

    ProsEveryone is very friendly and helpful. The work being done is helping real people improve their quality of life as they improve the experience at hospitals around the world. Feel like you are actually making a difference. The environment in the office is very easy going as long as you get your work done. Executives in our office are all very friendly and make the time to connect with everyone in the office which is very different than other companies from my experience.

    ConsSometimes it seems like with all the acquisitions that the goal is not clear to everyone but the communication has improved a lot with our CEO starting to send more emails that convey what the company is doing and why.

    Advice to Senior ManagementKeep up the communication and keep engaging your employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Approves of CEO

    1 person found this helpful  

    Regional Director

    Sales (Current Employee) South Bend, IN (US)

    ProsBest leadership, very well respected by our clients, excellent products and solutions, very satisfied employee.

    ConsMultiple office locations requires greater effort to connect with colleagues

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Starting to reap the rewards from a lot of change and hard work

    Associate (Current Employee) South Bend, IN (US)

    ProsTremendous opportunity to work with our clients to improve the quality of healthcare. After a period of transition, there is a very bright light at the end of the tunnel that is getting closer every day. If we continue to work hard, the rewards are now clear to all of us.

    ConsThe recent transition required much hard work and I think perhaps the vision was not always clear to those underneath senior management. Communication at all levels has improved greatly in the past year. Keep that up and keep rewarding effective associates at all levels.

    Advice to Senior ManagementKeep up the improved communication and rewarding effective associates at all levels.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • No Opinion of CEO

    1 person found this helpful  

    Great company

    Anonymous Employee (Current Employee) Chicago, IL (US)

    Prosgood people, great field, hard work will pay off

    Consundergoing transition, so tough to know where you stand at times

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Solid Company

    Anonymous Employee (Current Employee) South Bend, IN (US)

    ProsThe people working for Press Ganey are great and the benefits are pretty good. Also the company is very flexible allowing me to work from home when necessary.

    ConsThere have been a lot of changes with leadership with some long time employees recently leaving the company. I think these changes could have been communicated better. Another con is that the company has multiple office locations and some workers in the same team never meet in person, which is difficult for building working relationships.

    Advice to Senior ManagementKeep open the lines of communication so all employees are aware of what is going on.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Very satisfied with my experience at PG

    Senior Software Engineer (Former Employee) Lexington, MA (US)

    ProsCoworkers
    Fun and challenging work - on a brand-new team, creating a brand-new product from the ground-up
    Big impact - we were a small team so the work I was involved with had big impact to the company.

    ConsI don't really have too many cons. After our successful delivery of the product I was working on, management moved us to a new project and kept changing focus. Finally, after floundering around for a bit, I was unhappy with the direction of the company and left.

    Advice to Senior ManagementFocus - don't always go the way the wind is blowing.

    Yes, I would recommend this company to a friend

    • Culture & Values
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    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great Company to Work For!

    Anonymous Employee (Current Employee)

    ProsI honestly enjoy working here. Everyone I interact with is friendly, helpful and supportive. I have found the communication coming directly from the CEO very refreshing and you don't find that in many companies. He has clearly communicated the goals of the company and that the success of the company is due to the efforts of every single employee. Within my role, my manager gives positive feedback and lets you know when a job is well done. People need to embrace change, put trust in the leadership team and give 100% every day. I believe 2013 will be a breakout year for Press Ganey.

    ConsWhile it would be nice to all be in one location and know our co-workers better, videoconferencing and communicator help out a bit.

    Advice to Senior ManagementKeep open the lines of communication so all employees are aware of what is going on.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great Company To Work For!

    Anonymous Employee (Current Employee)

    ProsThe employees are truely invested in the company's success. It is refreshing to work alongside individuals who enjoy coming to work!

    ConsWith offices throughut the country, you can work with people from all over and have limited opportunites to connect in person.

    Advice to Senior ManagementContinue to communicate and provide opportunities for feedback.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Way Ahead of the Market

    Anonymous Employee (Current Employee)

    ProsPress Ganey is by far the leading provider of patient satisfaction and related services. We have deeper benchmarks, better analytics and more advisors working personally with clients than any other player in the market. As far as opportunities, virtually all vendors in the health care industry want to explore ways to work with Press Ganey to better serve providers.

    ConsToo many offices and remote locations that prevent greater efficiency. Needs to consolidate offices.

    Advice to Senior ManagementInvest in more resources so we can move quicker.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    exciting time to work at Press Ganey

    Director (Current Employee) Chicago, IL (US)

    ProsPositive and strong leadership
    Great company culture
    Open and honest senior leadership

    ConsPress Ganey is in a high growth phase right now, so at times work can be crazy but I know that in the end it is all worth it.

    Advice to Senior ManagementKeep up the good work!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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