Pier 1 Imports Reviews

Updated 31 August, 2014
Updated 31 August, 2014
562 Reviews
3.3
562 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
305 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

68 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    I have the most excellent experience working and shopping at Pier 1 Imports.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Richmond, BC
    Current Employee - Sales Associate in Richmond, BC

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Pleasant and inspiring working environment. Good employee training and management.

    Cons

    Nothing that i can remember or think of now.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fun, energetic company to work for if you enjoy home decor

    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    -The people are amazing.
    -Holiday season is fantastic.
    -The work environment is warm, exciting due to what you're selling.
    -Not required to be pushy - just know your product knowledge, be happy and enthusiastic and you're set.

    Cons

    I have no cons to list...

  3.  

    A pretty good company to work for if you're going to school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time

    Pros

    Very accepting of its peoples goals, and understanding of peoples differences.

    Cons

    You're trained on the job. So sink or swim.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Lifetime career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Pier 1 Imports full-time for more than 10 years

    Pros

    -Organization is open to feedback and ideas from all levels, and impliments changes quickly
    -Caring and personal work place, from store level to home office, to distribution centers and overseas vendors
    -Always room for professional skill growth, lots of peers with tenure to get advise from, open communiction with RM and DM. Honest, open, no fears of repercussions. No horse and pony shows.
    -Pay is average, depends on your role and location. QTD bonuses for SM, and monthly bonuses for SLTeam and sometimes associates too.
    -Always making sound financial decisions, cash in the bank, invests heavily in tech/online, securing our ability to compete in everchanging retail landscape

    Cons

    -Difficult to get a store, as most managers are lifers with 10-25 years experience. You may have to move to get one!
    -Time off is hard to schedule, as tasking is heavy during natural times people take vacations. Also management teams are only 4 or 5 people and we often have conflicts.
    -Pier 1 OWNS your Sundays, transitions, meetings, events, markdowns. It is both a hight sales day and a heavy task day, so kiss it goodbye.
    -Heavy turn with part time sales leader postions, and only a few stores(high volume) qualify for getting a full time position in their stores. This is such a critical role in each store, we all need 1 full time sales leader.The time we spend sourcing and training replacements is a total waste, and can kill the internal/external customer experience.
    -Ignore the harping on selling the P1RCard. These customers with our credit card are critical to our future, we are sales people after all, and the charge is something we should want to share with customers. Getting points, reward certificates, coupons and often saving money is part of any natural selling conversation.

    Advice to ManagementAdvice

    -Consider having FULL time sales leads in every store, its a win win.
    -continue to work out the kinks with allocations, ecomm and availability of merch for customers, you may not realise how many managers drive from store to store, picking up items to complete sales for customers(on our personal time)
    -continue to help us get the POS more efficient, the constant delay's, issues with having to do off line returns, and merchandise card exchanges takes forever, and makes us at the store look incompetent. There is a LONG way to go with these registers until they are smooth sailing.
    -thank you for giving us more payroll for freight processing and training, however there is still a disparity in payroll for events and freight.
    -the new survey reporting is terrible, we need to take a masters class in order to decifer it and roll it down to associates. The old company's reporting was incredible, and we incorporated it in with our daily focus. Go back !!!!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pier 1 Imports has taught me so much in so little time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Lead  in  San Francisco, CA (US)
    Current Employee - Sales Lead in San Francisco, CA (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Starting a little over minimum wage for sales associates, chance to move forward in the company. Great customer service is a must. Upper management maintains some communication with stores individually. 25% discount.

    Cons

    Hours depend on performance the week before.

    Advice to ManagementAdvice

    Enforce every store has monthly store meetings. Perhaps include some more sales training for new employees to be more comfortable.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    I LOVE this job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Little Rock, AR (US)
    Current Employee - Sales Associate in Little Rock, AR (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    This company treats you like family. We have fun & work hard. We get to interact & get to know our customers. I have had no problem getting time off when needed. We're always having new merchandise & new sales to interest people. There's always room for advancement. For instance, our Asst. Mgr. recently got her own store. One person moved up which left an open position which is being filled this week. That also left an open position which is soon to be filled.

    Cons

    Pay is probably the only drawback I have had, but the discount helps makes up for it.

    Advice to ManagementAdvice

    Pay is important if you expect more than just a warm body. Most people have a "real" job that's paying the bills therefore it's extra money, but you still want to feel like it's worth your while coming to work. Gas 7 other bills go up but not so much with our pay. I suppose the best advice I can give is to always make your employees feel important. No-one wants to be treated like a child. Give people credit for the knowledge they have.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Love it! Management and co-workers are great. Wonderful family atmosphere!

    Cons

    Just the usual that comes along with retail. Haven't seen anything that is a "con'.

    Recommends
    No opinion of CEO
  9. 1 person found this helpful  

    Great Place to Work !

    Current Employee - Sales Leader  in  Merrillville, IN (US)
    Current Employee - Sales Leader in Merrillville, IN (US)

    I have been working at Pier 1 Imports part-time

    Pros

    Here is a place where we are surrounded by beautiful merchandise. We are able to use our creative side to help people bring together the look they have envisioned for a room, a space, or an event. The sales and discounts we inform our guest about always puts a smile on their faces. It's a very satisfying feeling when we make that connection.

    Cons

    Took about three days for my feet to get use to the standing.

    Advice to ManagementAdvice

    No advice. Just a comment: She makes herself always available to her team. She knows a great team is the reflection of a great Manager.

    Recommends
  10.  

    Depending on Management the exPIERience is great! Teams are like family and we work together. Very fun environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Eagan, MN (US)
    Current Employee - Sales Associate in Eagan, MN (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Flexible hours, great time in the stock room opening new products, friendly staff, fun to help people make their spaces reflect their styles. Definitely a place to work hard and show your self you are able to do more than you thought. Ideas are always considered and potentially put into place. Management works within your limitations and coaches to help you succeed.

    Cons

    Very few opportunities to be a full time employee. Some employees do not contain adequate strength to manage heavy lifting to which a select few handle those duties. Supplies for the store a very expensive.

    Advice to ManagementAdvice

    Perhaps the employees that have been with the company for a few to several years offer them an opportunity to be a full time sales associate.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Wonderful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Charleston, WV (US)
    Current Employee - Sales Associate in Charleston, WV (US)

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Fun staff, great products, creative environment

    Cons

    pushing customers to apply for credit cards

    Advice to ManagementAdvice

    Pier 1 needs to stop referring to their customers as "she" and "her", with gender roles changing so much, I think it would benefit the company to include all genders.

    Recommends
    Positive Outlook
    Approves of CEO

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