Pier 1 Imports Reviews

Updated 6 October, 2014
Updated 6 October, 2014
585 Reviews
3.2
585 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
315 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 61 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 110 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 43 reviews)

More Highlights

164 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Extremely Educational

    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    It was extremely important to the company that their employees knew the details and stories about every product. Their training is intensive, however this allows employees to feel comfortable when interacting with customers

    Cons

    I think that the focus on sales targets distracts employees on the enjoyment of working there. Sometimes it was a very stressful work environment when we were held responsible for mangers not making their targets.

    Advice to ManagementAdvice

    Not to discuss their targets. A lot of the times I would hear "Hurry up and make a sale. Managers get a bonus this month if we reach our target." Managers always got their bonus, however when it was employee bonus month we never seemed to reach the target.
    Management need to focus more on making the employees feel like they are working with them and not for them.

  2.  

    Wonderful Associates!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Columbia, MD (US)
    Current Employee - Sales Leader in Columbia, MD (US)

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    Woonderful people to work with. Customers are generally a pleasure. Great products. The employee discount is acceptable.

    Cons

    Pay is low compared to other retailers. Lots of early mornings if your part of the truck team. Lots of late nights if your part of the transition team.

    No longer offers benefits to part time associates.

    Does not promote with-in like they could.

    Advice to ManagementAdvice

    A just your pay and promotion scale.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX (US)
    Current Employee - Sales Associate in Dallas, TX (US)

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Flexible hours, good products, workable holiday hours

    Cons

    personal growth can be hard at times

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great experience with Pier One Imports

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    I really liked working for Pier One because they were flexible with my schedule, and they really appreciate their employees. You get Christmas bucks and an opportunity to become the employee of the month/year which is neat.

    Cons

    There is no heavy lifting support. Usually there are two associates working so if you sell a huge entertainment center during a shift you are expected to take it out.

    Advice to ManagementAdvice

    Keep being flexible and appreciative of your employees and your company will continue to thrive. Extra help for heavy lifting is recommended.

  6.  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Pasadena, MD (US)
    Former Employee - Sales Leader in Pasadena, MD (US)

    I worked at Pier 1 Imports part-time (more than 5 years)

    Pros

    They offer bonuses for meeting your sales goals. They really value every employee and treat you fairly. Very relaxed, fun environment.

    Cons

    Sometimes the work load expected is a bit much when you have to balance payroll...yet you're still expected to get everything done.

    Recommends
    Approves of CEO
  7.  

    I created a family here and enjoyed my tenure at Pier 1 Imports.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in New York, NY (US)
    Current Employee - Sales Associate in New York, NY (US)

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    The atmosphere is very team oriented and we feed energy of each other.

    Cons

    Scheduling is never really done in advance and there was a lot of pressure for employees to open up Pier 1 Rewards Credit Card.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Okay, entertaining and interesting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise in Miami, FL (US)
    Current Employee - Merchandise in Miami, FL (US)

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    Team work, bonus if we make our stretch for the month and discounts

    Cons

    after a certain time I felt unappreciated I work really hard and never get recognized or promoted

    Advice to ManagementAdvice

    Really take the time with your associates there is potential and really enforce team work its a main game changer with everyone working together you can make a lot and get credit cards an make your stretch

  9.  

    Wish there was more room to grow at Pier 1

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (more than an year)

    Pros

    Training was straight-forward, I enjoyed interacting with the public on a regular basis, I enjoyed the responsibilities I had as a Sales Associate, I was rewarded and recognized for a job well done when I made a good sale or met a sales or Pier 1 Credit Card goal.

    Cons

    The professional growth opportunities and room for increase in salary is very limited.

    Recommends
    No opinion of CEO
  10.  

    Fun Job, Nice Coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    I enjoyed interacting with customers and seeing all the merchandise. The people I worked with were all fun and helpful too.

    Cons

    I think they push the credit card way too much and approaching customers multiple times while they're in the store. I think employees can be the judge of whether a customer would like assistance or not after one or two interactions.

    Advice to ManagementAdvice

    Give incentives for selling the credit card.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Holiday Help for extra income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Fun atmosphere. One of the better retail experiences I had. Enjoyed the type of clientele it draws.

    Cons

    Daily struggle not to knock over displays. Some areas of the sales floor were just a danger zone of glassware and then a manger will tell you to set up a ladder and hang signage.
    Scheduling was hard if you have another job at the same time. They would schedule "on call" hours that you couldn't say no to if they needed you.

    Recommends
    Neutral Outlook
    No opinion of CEO

Pier 1 Imports Photos

Employees only area at a Pier 1 in California.... note the "Don't mess with Texas" on the chalk board...
Taking wicker basket off the shelf for a customer who was laughing hysterically
Pier 1 Imports
christmas

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