Pier 1 Imports Reviews

Updated 26 August, 2014
Updated 26 August, 2014
561 Reviews

3.3
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
301 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

160 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Extremely Educational

    • Comp & Benefits
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    It was extremely important to the company that their employees knew the details and stories about every product. Their training is intensive, however this allows employees to feel comfortable when interacting with customers

    Cons

    I think that the focus on sales targets distracts employees on the enjoyment of working there. Sometimes it was a very stressful work environment when we were held responsible for mangers not making their targets.

    Advice to ManagementAdvice

    Not to discuss their targets. A lot of the times I would hear "Hurry up and make a sale. Managers get a bonus this month if we reach our target." Managers always got their bonus, however when it was employee bonus month we never seemed to reach the target.
    Management need to focus more on making the employees feel like they are working with them and not for them.

  2.  

    Fun Job, Nice Coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    I enjoyed interacting with customers and seeing all the merchandise. The people I worked with were all fun and helpful too.

    Cons

    I think they push the credit card way too much and approaching customers multiple times while they're in the store. I think employees can be the judge of whether a customer would like assistance or not after one or two interactions.

    Advice to ManagementAdvice

    Give incentives for selling the credit card.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Holiday Help for extra income.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate - Holiday Help  in  Millbury, MA (US)
    Former Employee - Retail Sales Associate - Holiday Help in Millbury, MA (US)

    I worked at Pier 1 Imports part-time for less than a year

    Pros

    Fun atmosphere. One of the better retail experiences I had. Enjoyed the type of clientele it draws.

    Cons

    Daily struggle not to knock over displays. Some areas of the sales floor were just a danger zone of glassware and then a manger will tell you to set up a ladder and hang signage.
    Scheduling was hard if you have another job at the same time. They would schedule "on call" hours that you couldn't say no to if they needed you.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Loved working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Chico, CA (US)
    Current Employee - Sales Associate in Chico, CA (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    great staff and mangers

    Cons

    hours aren't so good

    Recommends
    Neutral Outlook
  6.  

    Friendly, exciting place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  New Orleans, LA (US)
    Current Employee - Sales Associate in New Orleans, LA (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    Flexible schedule, great training, friendly employees, clean environment to work in and safe also. Caring and competent management, great store wide meeting

    Cons

    Weekends and holidays, long hours on the weekends during transition and holidays, heavy lifting and very physical at times, sometimes dusty and very fragrant

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Fun exPIERence

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Tempe, AZ (US)
    Current Employee - Sales Associate in Tempe, AZ (US)

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    Fun environment to work in especially if you enjoy home décor.

    Cons

    The company does not like to schedule workers for longer then 4 hours a day, this job is great if you need extra cash but it is not going to cover all of your living expenses.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time for more than 5 years

    Pros

    Customers are generally happy because it is a place to shop for the non necessities. That makes it fun.
    Shifts are excellent for those who want part time work. Generally 4 hour shifts.

    Cons

    Low minimum wage compensation for part time retail associates.

    Advice to ManagementAdvice

    Only difficult part of working in the stores is the slow computer network. The system seems to be so overloaded that searching for product for customers is a long wait. And the attention to pushing the Pier 1 credit card degrades our store to the level of a Fred Meyer and Target.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    A quirky work enviorment that will keep you on your toes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    -Fun and interesting products to work with
    -The great enviornment
    -The customers
    -Cooperation with Unicef (donating a lot each year)

    Cons

    -Raises are impossible and the annual raise is small
    -Selling the card (when it turns into pressuring)
    -A lot of hard physical labor for little pay
    -You need to know a lot about ecommerce and deliveries

    Advice to ManagementAdvice

    -If you work for your people, your people will work for you. Raises should be able to be earned through hardwork and drive.
    -The stance on tattoos and piercings needs room for growth.
    -Management/Coworker relations should change a bit. I dislike how they discourage friendships between everyone.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Upper management could have been better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Okemos, MI (US)
    Former Employee - Assistant Store Manager in Okemos, MI (US)

    I worked at Pier 1 Imports full-time for more than 8 years

    Pros

    The people, the wages, truck day, the new products every couple months

    Cons

    The hours, Christmas stuff so early

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Stable Part-Time Work

    • Work/Life Balance
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    Plenty of flexibility if you're reliable and a team player. Used my strengths. Staff worked well as a team for the most part. Explicit on expectations and training. If you get into the right store, the job is alot of fun especially when the "holiday" stock comes rolling in. (and inventory day tends to be fun as well)

    Cons

    Sometimes a "rotten apple" will be hired and will throw the "team" off until they are inevitably removed. Sometimes budgeting doesn't allow for as many hours as you may want.

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