Pier 1 Imports

  www.pier1.com
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Pier 1 Imports Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

3.1 518 reviews

69% Approve of the CEO

Pier 1 Imports President, CEO, and Director Alex Smith

Alex Smith

(288 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • The employee discount was the only thing good about the job(in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic(in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy(in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break)(in 31 reviews)

139 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Ok for part time only, no guarantee of hours

    Anonymous Employee (Former Employee)

    ProsPeople are friendly and nice atmosphere

    ConsNot enough hours to sustain this job

    Advice to Senior ManagementBetter employee recognition is required

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    A good job, but not a lot of advancement opportunity

    Sales Associate (Current Employee) Toronto, ON

    ProsNice product, always changing, great customers.

    ConsMinimum wage, minimum hours, not a lot of opportunity for advancement, based primarily on who you know. Be prepared for lots of physical work, moving furniture, carrying furniture and putting in vehicles, carrying furniture up ladders etc. Lots of floor mopping and toilet cleaning too.

    Advice to Senior ManagementOffer breaks to part - time, most employers give a break after 4 hours, here expect to be on your feet for at least 5+ hours before you get a break. Promote and hire based on skills, knowlage, and potential rather than hiring all your friends and relatives...

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Av

    Stock Coordinator (Former Employee) Markham, ON

    ProsThe associates at my store were great people, and fun to work with.

    ConsThe manager at my store had zero work ethic and brought down store morale.

    Advice to Senior ManagementReplace the store manager.

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Fair but disorganized

    Sales Associate (Former Employee) London, ON

    ProsA friendly staff atmosphere and good teamwork

    ConsVery low compensation and slow raises, promotions.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not what I had expected

    Sales Associate (Current Employee) Brampton, ON

    Prosbright colors, happy staff, refreshing

    Consgarbage upholstery, not as nice when you get into the store..

    Advice to Senior Managementstop having so many employees

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Pleasant atmosphere until behind doors

    Customer Representative (Former Employee)

    ProsA lot of nice people work there.

    ConsPoor wage ($8) for a company that sells its items for so much. They demand you train on all current sales and sell their credit card just to KEEP your job. You receive no bonuses. They MIGHT buy you a doughnut.

    Advice to Senior ManagementTreat your employees better. That includes not threatening your managers or employees for doing good work.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good job, if you're still in school.

    Sales Associate (Current Employee) Metairie, LA (US)

    ProsEmployee Discount, customers, some products, and the environment.

    ConsNot enough hours, that hideous apron, and the pay is way too low for the job description.

    Advice to Senior ManagementStop hiring so many people and focus on your current employees.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Pier 1 Imports is a good company to work for but not as a career.

    Anonymous (Current Employee)

    ProsThe management is willing to work with school schedules and other job schedules, and the merchandise discount is great.

    ConsCustomers are in a mindset that they should always be right and the Customer Service Hotline perpetuates that notion by giving customers whatever they demand.

    Advice to Senior ManagementFocus and support your employees. Studies after studies have shown that the more you stand behind your employees and their decisions, and the more you pay them, the higher your profits. Companies that focus on just the bottom dollar won't make it in today's world anymore.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a bad place for a part-time job

    Sales Associate (Current Employee)

    ProsLove the merchandise, the customers and what I do. No two days are the same. The employee discount is awesome.

    ConsSome members of management/staff act like they are still in a high school clique; refuse to give anyone more than 20 hrs/week so they don't have to pay benefits; low pay and raises are ridiculously low; very little room for advancement; extreme pressure to get people to sign up for the rewards card which is actually a credit card.

    Advice to Senior ManagementDo not hire/promote people who cannot make decisions to sales leader positions! The word "leader" implies that they are able to exercise good judgement and make decisions when needed. Answering questions with "I don't know….." doesn't benefit anyone! Get a better rewards card! Other stores have rewards perks that are not credit cards. Why can't Pier 1 do the same?!

    No, I would not recommend this company to a friend

     

    Sales Associate

    Anonymous Employee (Current Employee)

    ProsNew merchandise comes in all the time and great people to work with.

    ConsVery small pay raises for working hard and selling their credit card. They keep you under 20 hours as so they not to pay you any benefits.

    Advice to Senior ManagementYearly reviews need to be done

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