Pier 1 Imports Reviews

Updated 20 September, 2014
Updated 20 September, 2014
566 Reviews
3.2
566 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
307 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 59 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 16 reviews)


Cons
  • Pushing the Pier 1 credit card so hard can really drive you and the customers crazy (in 91 reviews)

  • Management gives part-time employees 4 hour shifts( anything over 4 hour shifts requires a break) (in 31 reviews)

More Highlights

151 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Ok for part time only, no guarantee of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    People are friendly and nice atmosphere

    Cons

    Not enough hours to sustain this job

    Advice to ManagementAdvice

    Better employee recognition is required

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    A good job, but not a lot of advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Nice product, always changing, great customers.

    Cons

    Minimum wage, minimum hours, not a lot of opportunity for advancement, based primarily on who you know. Be prepared for lots of physical work, moving furniture, carrying furniture and putting in vehicles, carrying furniture up ladders etc. Lots of floor mopping and toilet cleaning too.

    Advice to ManagementAdvice

    Offer breaks to part - time, most employers give a break after 4 hours, here expect to be on your feet for at least 5+ hours before you get a break. Promote and hire based on skills, knowlage, and potential rather than hiring all your friends and relatives...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Av

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Coordinator  in  Markham, ON
    Former Employee - Stock Coordinator in Markham, ON

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    The associates at my store were great people, and fun to work with.

    Cons

    The manager at my store had zero work ethic and brought down store morale.

    Advice to ManagementAdvice

    Replace the store manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Fair but disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  London, ON
    Former Employee - Sales Associate in London, ON

    I worked at Pier 1 Imports part-time for more than a year

    Pros

    A friendly staff atmosphere and good teamwork

    Cons

    Very low compensation and slow raises, promotions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Not what I had expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Brampton, ON
    Current Employee - Sales Associate in Brampton, ON

    I have been working at Pier 1 Imports part-time for less than a year

    Pros

    bright colors, happy staff, refreshing

    Cons

    garbage upholstery, not as nice when you get into the store..

    Advice to ManagementAdvice

    stop having so many employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    fun environment. Good place to learn.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time for more than 3 years

    Pros

    Love working with the other employees, love the customers. Product is good.

    Cons

    Pay is low. Expected to do a lot of physical work.

    Advice to ManagementAdvice

    Compensation is poor. Incentive system is poor.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Made great friends and learned a lot about merchandising.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports full-time for more than 8 years

    Pros

    I worked with wonderful people and the job provides tons of exercise. The products are overall pretty cool. The music is fun and upbeat. If you work only PT and you are good at opening credit cards, it can be very enjoyable.

    Cons

    The distribution center is a nightmare, which made store-level merchandise flow terribly hard to manage. They don't offer a realistic amount of payroll to get necessary work done and there's been an increasing amount of damaged product which leads to unhappy customers. Their (high interest/low benefit) credit card is hard to push and there's tons of pressure to do so.

    Advice to ManagementAdvice

    Add 20% more payroll and lower the credit card pressure, or offer better benefits to open/use one. I agree the 6 selling standards are important. Trying to uphold them with only 2 or 3 people in the store while attending to walk-ins, pick-ups, phone calls, E-comm, and customer service issues is nearly impossible, even with the best intentions and effort.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Me experience was good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Dallas, TX (US)
    Former Employee - Assistant Store Manager in Dallas, TX (US)

    I worked at Pier 1 Imports full-time for less than a year

    Pros

    You learn lots of merchandising and matching coclors

    Cons

    Low pay, silly rules and not structure with horrible in stock counts. Their inventory is always off. Also no placement on district team, lots of managers are not strong enough to be managers

    Advice to ManagementAdvice

    Better rules and hire sales people not just older people who need a job

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Good people and lots of potential for the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager  in  Fort Worth, TX (US)
    Current Employee - Marketing Manager in Fort Worth, TX (US)

    I have been working at Pier 1 Imports full-time for more than a year

    Pros

    awesome vacation, work/life balance, flexible work hours; trusting leadership, for the most part

    Cons

    Low pay, long commute, work in silos; old fashioned thinking; the organization is its own worst enemy. The company functions like a start up (no real office supplies, old computers, etc).

    Advice to ManagementAdvice

    Invest in your people (including current, not just new) and technology. Without investment, it's tough to grow and evolve with the times.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    My SM is the best boss I have ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Littleton, CO (US)
    Current Employee - Associate in Littleton, CO (US)

    I have been working at Pier 1 Imports part-time for more than a year

    Pros

    It is a great place to work. Make sure you like glitter!
    The store I work at is wonderful. Our manager is kind and respectful. He values his employees and goes out of his way to make sure they are taken care of (even disregarding his superior's instructions at times). He is willing to help his people advance. He is never too busy to chat with associates about concerns.
    The company is very typical for retail.
    I worked at another P1 in the area. That manager was a nightmare. No respect or compassion for her employees. Each store is different and associates' satisfaction will be dependent upon management.

    Cons

    That infamous P1 credit card! I hate trying to sell anything to a person that they don't want to apply for.
    They follow the Walmart model; few full time employees, pay that won't support a family.

    Advice to ManagementAdvice

    Find a strong team of full time employees, reward your people with monetary bonuses. Put people in positions that highlight their strengths. Pay a living wage.

    Recommends
    Positive Outlook
    No opinion of CEO

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