Pier 1 Imports

www.pier1.com
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Pier 1 Imports Reviews

Updated 1 March, 2015
Updated 1 March, 2015
202 Reviews
3.0
202 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
202 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

202 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    It's hard to stay busy, the work is very tedious, and there's TONS of standing around time with no customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON
    Former Employee - Sales Associate in Toronto, ON

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    Great experience learning how to deal with unpleasant customers, EXTREMELY flexible work hours, 25% off everything in the store including items already on sale

    Cons

    The rushes can be dizzying and stressful, and the long pauses when there aren't ANY customers in the store can make you want to stab yourself in the face with a reed diffuser...

    Advice to ManagementAdvice

    Try to be more aware of the harsh realities of flex shifts...

    Recommends
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    I love working there for the people, the products and the discount.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Edmonton, AB
    Current Employee - Sales Associate in Edmonton, AB

    I have been working at Pier 1 Imports

    Pros

    Great staff, friendly customers, wonderful products, great staff discount

    Cons

    Very low pay
    No full time opportunity at this level

    Advice to ManagementAdvice

    Higher salary = happy employee. Starting salary is very low. Look at high employee turnover as reason to make starting salary higher. Better for you - don't waste money training people who will leave. Invest in your employees and they will reward you with loyalty.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Ok for part time only, no guarantee of hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    People are friendly and nice atmosphere

    Cons

    Not enough hours to sustain this job

    Advice to ManagementAdvice

    Better employee recognition is required

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    A good job, but not a lot of advancement opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Toronto, ON
    Current Employee - Sales Associate in Toronto, ON

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    Nice product, always changing, great customers.

    Cons

    Minimum wage, minimum hours, not a lot of opportunity for advancement, based primarily on who you know. Be prepared for lots of physical work, moving furniture, carrying furniture and putting in vehicles, carrying furniture up ladders etc. Lots of floor mopping and toilet cleaning too.

    Advice to ManagementAdvice

    Offer breaks to part - time, most employers give a break after 4 hours, here expect to be on your feet for at least 5+ hours before you get a break. Promote and hire based on skills, knowlage, and potential rather than hiring all your friends and relatives...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Av

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Coordinator in Markham, ON
    Former Employee - Stock Coordinator in Markham, ON

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    The associates at my store were great people, and fun to work with.

    Cons

    The manager at my store had zero work ethic and brought down store morale.

    Advice to ManagementAdvice

    Replace the store manager.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fair but disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in London, ON
    Former Employee - Sales Associate in London, ON

    I worked at Pier 1 Imports part-time (more than a year)

    Pros

    A friendly staff atmosphere and good teamwork

    Cons

    Very low compensation and slow raises, promotions.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Not what I had expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Brampton, ON
    Current Employee - Sales Associate in Brampton, ON

    I have been working at Pier 1 Imports part-time (less than a year)

    Pros

    bright colors, happy staff, refreshing

    Cons

    garbage upholstery, not as nice when you get into the store..

    Advice to ManagementAdvice

    stop having so many employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Worked as a sales associate for about 8 months.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Reno, NV (US)
    Former Employee - Sales Associate in Reno, NV (US)

    I worked at Pier 1 Imports part-time (less than a year)

    Pros

    Easy work in a pleasant atmosphere, good fit for people with a wide open flexible schedule who just want a small side job.

    Cons

    Scheduling was spastic, I could be called in for 10 extra hours during the week or cut down to only 8. Not a job that could be relies on to pay expenses. Management placed highest value on employees selling the company credit card (which was a terrible deal), rather than providing excellent customer service.

    Advice to ManagementAdvice

    Accept that part-time minimum wage employees are not as invested in the company culture as you are. They want to do good work during regular hours and then go home.

    Doesn't Recommend
  10.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports part-time (less than a year)

    Pros

    I love what we sell!

    Cons

    Getting people to open credit cards

    Recommends
    Neutral Outlook
  11.  

    Nice Company, Bad Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports

    Pros

    - Great discount on regular, sale, and clearance items
    - Coworkers are usually nice, pleasant, and easy to build friendships with
    - During holidays it's easy to get a lot of hours
    - Hours are good if you're a liked associate
    - Really great benefits after you've been working for at least 6 months

    Cons

    - The company has an open door policy, however at my store it feels as though if you come to the manager with something, nothing gets done or you're blackballed and not given any hours
    - It's very difficult to move up in position

    Advice to ManagementAdvice

    Please reread the company handbook. It seems that there is a lack of knowledge on company policy and values.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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