Pier 1 Imports Reviews

I have been working at Pier 1 Imports

Pros – Discount were great the co- workers (staff) still love the product,enjoyed the customers.benefits,the constant changes within the store were refreshing.

Cons – Senior Management needs to realize why it is that good staff are leaving stores after years of service in the lower mainland.Having worked over 10 years at Pier 1 this should be a wake up call to Head Office to review the District Managers and Store Managers.One store lost all of it`s seasoned staff due to poor management. Policy &Procedure is not respected.

Advice to Senior Management – To Head Office review your district managers and managers.There seems to be a gap in the communication It seems very clear that something is wrong in upper management .Some old ways need to be changed.

No, I would not recommend this company to a friend

I have been working at Pier 1 Imports

Pros – I find the merchandise and customers to be Interesting and rewarding to serve.

Cons – I'm shocked at the scheduling. They schedule you only one week at a time and just a few days ahead. It's impossible if you have any other kind of life. I guess that this weird scheduling behaviour is due to incompetence and/or power-tripping abuse.

Advice to Senior Management – Schedule people in a basic weekly pattern that allows them to plan their life around it. For example, say to people that you want them to keep their Sundays and Wednesdays free. Then fill in the details as you get close to the week. People need to have a pattern so that they can plan their other activities around it. The place where I'm working appears to be completely random, making it extremely difficult to do anything else but wait for their call, which is, I guess, what they want?

No, I would not recommend this company to a friend

I have been working at Pier 1 Imports part-time

Pros – The work is easy enough. Beyond that, there really aren't any pros to speak of.

Cons – EXTREMELY low hours, very low pay, no commission, not guaranteed a shift every week, favoritism, constantly having to be ready to work only to find out you don't get to work that day after all.

Advice to Senior Management – Stop hiring people if you can't give your employees hours.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I have been working at Pier 1 Imports part-time for more than 3 years

Pros – fun merchandise, short shifts (that could either be good or bad depending on your situation)

Cons – I have worked here for 4 years and have watched how the company has turned from taking care of its own by being a flexible and fun place to work to adopting an attitude that every employee is "replaceable". Think used-car salesperson. They want you to be a high-pressure salesperson but with pay you as close to minimum wage as possible. They expect you to bombard customers as they enter the store with hellos and an immediate questioning of that customer of what they are looking for. Some customers appreciate the attention while most just want to be left alone. Another huge issue with all the stores is the high level of gossip that pervades the store. Employees who have been there for a while have their own cliques and tends to gossip/ make fun of newer employees. They also do this to other long-time employees who don't fit into their group. I have watched many employees be driven away because of this. A company run by women for women. If you're a man you will feel invisible. Even the selling documentation refers to all customers as either she or her. Apparently they don't care about their male customers. Overall this the kind of part-time job where you are expected to perform as if it were a full-time career.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at Pier 1 Imports part-time for less than a year

Pros – Discount, Awesome people to work with, fun product

Cons – Everything else is pretty much awful.

Advice to Senior Management – Invest in your employees and they will do the same for the company

No, I would not recommend this company to a friend

I worked at Pier 1 Imports part-time for less than a year

Pros – Most of the people I worked with were very friendly. The assistant manger was a total sweetheart.

Cons – I was hired on as seasonal. I was lucky if I got more than 10 hours a week. Everyone was given a name tag and trained on register except me. I was expected to open credit cards on the sales floor. The manager rode me to get sales and peoples email addresses constantly. I was never praised when I met my goals or made big sales, although I was constantly reminded when I didn't. I was expected to move heavy pieces of furniture by myself and no one even trained me on how to do it safely. Employee discount is a joke with the hours they give to seasonal employees. I could barely afford to pay my bills much less buy expensive furniture and home goods with my tiny paychecks.

Advice to Senior Management – Give employees more hours. I get that seasonal employees are only temporary but they should be treated with the same respect as everyone else.

No, I would not recommend this company to a friend

I worked at Pier 1 Imports part-time for less than a year

Pros – Working at Pier 1 Imports grants you the occasional (and limited) creative freedom when assembling displays.

Cons – I loathed my time spent at Pier 1 Imports. The management refused to hire anyone that was actually physically capable of doing the very heavy lifting that the job requires. The entirety of the floor staff was composed of petite college-aged women and senior citizens; neither group was wholly capable of unloading couches, dressers, dining room tables, etc. The pay was absolutely paltry. All sales associates started at exactly minimum wage, with "raises" (of up to a whopping $0.10) being available (upon a glowing performance review) once every consecutive year. There was also pressure, bordering on harassment, to talk customers into signing up for the Pier 1 credit card. Furthermore, the tone of all instructional material distributed by the company was wildly sexist. All customers are referred only as "she" or "her" in Pier 1 literature. The only time I saw the mention of "he" or "him" was in a leaflet discussing what a mother should buy for her son going off to college. (There were no female-oriented dorm items shown, either.)

No, I would not recommend this company to a friend

I have been working at Pier 1 Imports part-time for less than a year

Pros – -Good first job to learn retail, but get out AS SOON as you find something better-- even a little better
-25% additional employee discount, even on promotional sale items (up to 45% off, though I've heard that's not much in other jobs)

Cons – -No matter HOW HARD you work, you will NOT get a raise until at LEAST a year of employment. And that's not even guaranteed. Some people get about .05 or up to .17 on their year raises. And management acts so gracious about it.
-Daily demands, including making at least 5 people sign up for spam email or more junk mail, and weekly, playing with people's credit for a very faulty system (Pier 1 Rewards Credit Card)
-Physically demanding, mentally draining. Climb up ladders and grab chairs, greeting every single customer and bothering them about signing up for the catalog, or the card, or the promotions, or this-or-that. The rule is "until they say stop three times"...

Advice to Senior Management – Pay your employees accordingly for doing a good job.
Stop with the catalog and pier 1 card. The card is more hassle than it saves people's money.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Pier 1 Imports part-time for more than a year

Pros – I no longer have to work there!

Cons – 40Ft trucks that arrive between 4am and 12pm noon. You have only two maybe three people to unload ALL of it. It must ALL be processed in 24 hours. Items are stacked sky high and fall as you alone ( because there are never enough staff in the store no matter the square footage, and someone always has to be on the sales floor) try to get them out for a customer.

Advice to Senior Management – Offer a premium pay for associates to work overnight shifts and in the stockroom.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

I worked at Pier 1 Imports full-time for more than a year

Pros – My peers and submitting my resignation.

Cons – Working as a member of management in the Savannah, GA DC was one of the worst experiences that I have ever encountered in my career. It was one of the most unprofessional enviroments that I have worked in. This company has no concept of work-life balance, working their supervisors 70 to 80 hours a week. The upper management team acted in a disrespectful and unethical manner. Resigning from this job has been one of the best decisions I have made in quiite some time.

Advice to Senior Management – Close your Savannah DC or change the DC Director(dictator)

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company