Pacific Gas and Electric Reviews

Updated 30 August, 2014
Updated 30 August, 2014
404 Reviews

3.5
404 Reviews
Rating Trends

Recommend to a friend
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Pacific Gas and Electric Chairman, President & CEO Anthony F. Earley Jr.
Anthony F. Earley Jr.
150 Ratings

Review Highlights

Pros
  • Good work-life balance although it's depends on a group you work in (in 38 reviews)

  • Great pay and benefits, support for volunteering (in 21 reviews)


Cons
  • It's hard to get your job done if you're constantly trying to prove your worth to upper management (in 22 reviews)

  • Middle management presents a significant barrier to changing corporate culture (in 10 reviews)

More Highlights

76 Employee Reviews Back to all reviews

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  1.  

    Poor Management - Little Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expert  in  San Ramon, CA (US)
    Current Employee - Expert in San Ramon, CA (US)

    I have been working at Pacific Gas and Electric full-time for more than 3 years

    Pros

    Hey, it's a job. Benefits are great. Excellent training opportunities.

    Cons

    Poor management. Managers either lack the skills, or do not regularly communicate with their employees - without which they cannot support them in their goals. Work life balance is poor because either they have hired the wrong people in the wrong positions, or because of lack of hiring. It's a shame because there are smart people in some areas - and management gets in the way with their strategy of the month. The cost of living in many areas is counter productive. Regular homes are in the million dollar range, and housing availability is slim. So you either commute hours in traffic and face safety issues from accidents, or you live in a tiny apartment for nearly 3k per month. Not worth your life and health.

    Advice to ManagementAdvice

    Meet with your staff. Identify people who are motivated and support them or get out of their way. Be flexible - it's a large service territory and technologies can make work more efficient rather than wasting time or creating risky situations from everyone driving to and fro. If safety is an issue, walk the walk - the largest risk occurs when people are on the road longer.

    Doesn't Recommend
    Negative Outlook
  2.  

    experience from San Ramon office to General Office - Electric Ops, incl. Energy Supply, Shared Svcs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)

    I have been working at Pacific Gas and Electric full-time for more than 3 years

    Pros

    First, context: I feel I have a unique perspective to share because I worked in Electric Ops, including Power Generation and Energy Procurement as well as Transmission & Distribution, and Shared Services. I also have had the opportunity to work at multiple locations, San Ramon office and the General Office (GO) in San Francisco. In the last few years, I have had the opportunity to attend meetings with EVP and C-level leadership on the 32nd floor. My opinion is that the feel of the company is very different based on location and organization. The atmosphere at satellite locations is less political and generally friendlier than the GO. Also, at a company of over 20,000 employees, each EVP/SVP org. is like its own company or fiefdom, so the experience in Gas is different from say, Customer Care.

    Pro's:
    + the company jet - open to employees traveling to company locations, going to the private hanger and bypassing the regular commercial airport stuff is heaven
    + you can get paid very well to do not much (to me, this is a con but I guess it depends on your point of view).
    + advancement opportunities. Let's say there are 30 VP's and they have 2 to 6 Senior Director reports who have multiple Director reports and so forth with Senior Managers, Managers, and possibly Supervisors. If you do the multiplication, there are quite a few middle management slots that pay pretty well. Maybe the odds aren't great based on total employee pool but a lot of moving up is tenure, which basically means being alive and sticking it out.
    + good benefits
    + don't have to worry about the company going under
    + work/life balance can greatly differ from group to group. for example, business finance is infamous for poor work/life balance. for the company overall, it's probably not that bad.

    Cons

    - Sense of hierarchy pervades everything: which meetings you can attend, being able to speak at a meeting, who you can email or call, it may factor into whether people will respond to your emails or calls, whether you need to ask permission to say something, and how people treat you. This probably stems from the old school culture and organizational fragmentation which leads to the fiefdoms. You could also label this bureaucracy.
    - You have to watch our for and mange your own personal development.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    fragmented, slow, poor planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Program Manager  in  San Francisco, CA (US)
    Former Employee - Senior Program Manager in San Francisco, CA (US)

    I worked at Pacific Gas and Electric full-time for more than a year

    Pros

    ability to move to different jobs or groups, good benefits, they care about the health of their employees (although it varies group to group), some interesting work, good pay

    Cons

    slow moving company, hard to get anything done, some people are really unmotivated, old culture, outdated technology, super fragmented, poor planning, people generally hate PG&E

    Advice to ManagementAdvice

    keep working on the culture, there is a long way to go. major overhaul of technology needed. get rid of the people who have been there forever and often say "that's not my job"

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 3 people found this helpful  

    The Good and Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  West Sacramento, CA (US)
    Former Employee - Customer Service Representative in West Sacramento, CA (US)

    I worked at Pacific Gas and Electric part-time for less than a year

    Pros

    Once you pass a 9 month probation you are golden on the call center
    Benefits are cheap but they have high deductibles
    Easy job

    Cons

    Awful shift bids
    As a new employee information is only given if you know the questions to ask or you have a friend who can tell you
    Mid Managers build leadership teams based on who they know vs the best candidate

    Advice to ManagementAdvice

    Find a balance between promotions based on the bidding seniority process and the best candidates and their experience

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Good times and bad times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst  in  San Jose, CA (US)
    Former Employee - Analyst in San Jose, CA (US)

    I worked at Pacific Gas and Electric full-time for more than 10 years

    Pros

    Lots of places you can go in the company, both regionally and occupationally.

    Cons

    Dinosaur company. Very slow moving and behind-the-times. CPUC & IBEW limits can also make things difficult.

    Advice to ManagementAdvice

    Start practicing what you preach. And start treating your lower-middle managers/supervisors as well as you do bargaining unit employees. And stop creating so many high up positions that layers of bureaucracy. (Sr director, director, Sr manager, manager, Jr manager...etc)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Reactive, political org with too many chiefs and too few indians

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Program Manager  in  San Francisco, CA (US)
    Current Employee - Program Manager in San Francisco, CA (US)

    I have been working at Pacific Gas and Electric full-time for more than 3 years

    Pros

    ok pay and benefits but you may have to fight to get what they promised, they hire good people

    Cons

    decisions come slowly. they don't know what to do with the talent they hire, internally focused mostly on themselves with supervisors and managers fighting to move one step up, a lonely environment to work in as there is really no reason for teams other than to have people under supervisors, you will walk away having learned little while watching your skills degrade, lack of tools and processes to do your job so it takes a long time to get easy things done, spreadsheet and numbers focused as if customers and employees are an afterthought, you will get blamed for any error even if you found something systemic and are trying to fix the issue, silo mentality, reliant on too many contractors who are treated as second class citizens

    Advice to ManagementAdvice

    listen and support your people, get out of your offices, and talk informally to those doing the work to learn what is going on in the organization, enable your talent, find the funding for better tools, stop the blame game

    Doesn't Recommend
    Neutral Outlook
  8.  

    great pay and benefits culture of fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cable Splicer  in  Stockton, CA (US)
    Former Employee - Cable Splicer in Stockton, CA (US)

    I worked at Pacific Gas and Electric full-time for more than 10 years

    Pros

    the pay and benefits are excellent.there are several ways to advance your career.large service territory so in time you will be able to work in area you want.

    Cons

    there is no backup from supervisors.will work you in to the ground then when you make mistake they will not stand by you.this is due to the fact that upper managment has them in fear of loosing thier job.

    Advice to ManagementAdvice

    you have a lot of good and talented people.talk to them. listen to them.you send out surveys but they never seem to amount to anything at least while i worked there.everytime we got new senior management they put in new mandates without seeing what worked and what didnt.the co preaches saftey but in certian areas such as crew size and staffing levels the dollar always came first.qne of my biggest complaints was that when we had meetings with senior managment [vps and above] when you asked question they could talk for 5 minutes and still not answer the question

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Senior SAP ABAP consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pacific Gas and Electric full-time

    Pros

    Very good Benefits, Perks, Relative stability

    Cons

    Leadership, Outdated Technology, Slow paced environment

    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    so much potential, paralyzed by politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Francisco, CA (US)
    Former Employee - Anonymous Employee in San Francisco, CA (US)

    I worked at Pacific Gas and Electric full-time for more than 3 years

    Pros

    recession-proof business; interesting changes in the sector (smartgrid etc); industry's aging workforce means many entry level opportunities; unions for all field and skilled labor; good benefits for all full time employees; good perqs and bonus structure for management (non-union)

    Cons

    complicity & passivity pervade management & corp services; field techs & customer service are better as they are on the front lines but the overall culture suffers badly from a regulatory environment that guarantees profit and quasi-monopoly. all competition then, instead of to earn market share, is internal and political, creating a myopic focus on the shareholder and the regulator at the expense of the ratepayer; borderline corrupt in places

    Advice to ManagementAdvice

    volunteer to cede all program management back to the state for open bidding and focus on managing and maintaining assets ("back to pipes & wires")

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11.  

    Contractor- 8 Mo's

    Former Employee - Anonymous Employee  in  South San Francisco, CA (US)
    Former Employee - Anonymous Employee in South San Francisco, CA (US)

    I worked at Pacific Gas and Electric as a contractor for less than a year

    Pros

    PG&E pays well and has many open temporary contract roles available at any given time. The company is centrally located for commuters using public transportation.

    Cons

    The culture is terribly antiquated and lifeless. Employees wait to be told what to do and are not proactive or enthusiastic. I found most people to be very nice however there is no passion or energy to innovate or improve processes or the status quo.

    Doesn't Recommend

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