PNC Financial Services Group

www.pnc.com
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PNC Financial Services Group Reviews

Updated 26 February, 2015
Updated 26 February, 2015
404 Reviews
4.0
404 Reviews
Rating Trends

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Approve of CEO
PNC Financial Services Group President and Chief Executive Officer William S. Demchak
William S. Demchak
404 Ratings

Review Highlights

Pros
  • If you work anyplace other than retail banking PNC values employee work life balance (in 111 reviews)

  • Great starting salary with good benefits and exposure to senior management (in 83 reviews)


Cons
  • Work life balance could be better depending on what department you are in (in 26 reviews)

  • upper management no clue what's going on with the new universal branch idea (in 56 reviews)

More Highlights

404 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    It started off great and fizzled at the end

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Started off very calm gratifying

    Cons

    New business plan did not align with customer needs

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 2 people found this helpful  

    Easy to move up but lack of good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PNC Financial Services Group

    Pros

    Very easy to move up the company, from teller to supervisor to banker etc. Potential to make a lot as a banker if you're in a busy market

    Cons

    Management is usually awful. Too many micro-managers. I've seen management get away with things that should get them fired ont he spot yet nothing happens. Also, if a teller or banker does that they're instantly fired. Super low pay for tellers.

  3. 1 person found this helpful  

    Fantastic job for a college student. The part time hours, pay, and experience is great for college students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Specialist in Kalamazoo, MI (US)
    Current Employee - Account Specialist in Kalamazoo, MI (US)

    I have been working at PNC Financial Services Group

    Pros

    There are a lot of pros at PNC for a part time employee. The flexible hours are great for college students and the pay is much better then other businesses without the late night shifts.

    Cons

    It can get mind numbing. There is not growth opportunity until you have a degree and at that point your ready to move on.

    Advice to ManagementAdvice

    Less micromanagement

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    It has been a great experience, even through all changes with Global changes.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transaction Mont & Verification Associate in Kalamazoo, MI (US)
    Current Employee - Transaction Mont & Verification Associate in Kalamazoo, MI (US)

    I have been working at PNC Financial Services Group full-time (more than 3 years)

    Pros

    PNC is a great advocate for employee communication within departments, team work, and talent within the company.

    Cons

    PNC is a bit behind in technology, and poor line of business communication and training.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Internship, terrible HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - C&IB Intern in Pittsburgh, PA (US)
    Former Intern - C&IB Intern in Pittsburgh, PA (US)

    I worked at PNC Financial Services Group as an intern (less than a year)

    Pros

    Every PNC employee that I had to work with, both a daily basis and for special projects, was both impressive and genuinely supportive in my development as a financial professional. I was encouraged to explore the different businesses within the bank and my managers took time daily to answer my questions and give me feedback on my work.

    Cons

    HR can be difficult. It seems like one of the few departments that doesn't have a family feel. Be sure to document every interaction, otherwise you can easily get hurt out in such a big system.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    PNC Treasury Management Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Treasury Management Intern in Chicago, IL (US)
    Former Employee - Treasury Management Intern in Chicago, IL (US)

    I worked at PNC Financial Services Group

    Pros

    Great people, really helpful, good internship program that actually has an infrastructure for interns (unlike other companies where you're just sort of there), really great networking opportunities within the company, great work life balance

    Cons

    The internship program is really comprehensive but could be a bit more tailored to individual groups. I learned a lot about PNC as a bank but wish there were more structured programs about Treasury Management specifically. Good start in banking though

    Advice to ManagementAdvice

    There seems to be little long term staying incentive for young people. It seems like a great place to start but not really stay.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great people and entrepreneurial spirit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Information Systems Manager in Boston, MA (US)
    Former Employee - Information Systems Manager in Boston, MA (US)

    I worked at PNC Financial Services Group full-time (more than 5 years)

    Pros

    People are smart, dedicated team players

    Cons

    Declining industry is causing branching out and challenging

    Recommends
    Neutral Outlook
  9.  

    Great Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Banker
    Former Employee - Business Banker

    I worked at PNC Financial Services Group full-time (more than a year)

    Pros

    Good benefits, good pay, great work environment. Overall it was a great experience. Training was probably the best and despite what you didn't know, management ensured you were prepared for anything.

    Cons

    Some sales goals were lofty and hard to attain, though overall management and peers helped in achieving them. Lots of conference calls, meetings, etc. that got in the way of client time.

    Advice to ManagementAdvice

    Less admin work and more focus on driving business to the bottom line

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great company with good management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in Pittsburgh, PA (US)
    Current Employee - Financial Analyst in Pittsburgh, PA (US)

    I have been working at PNC Financial Services Group full-time (more than 10 years)

    Pros

    Fine people with good work ethic.

    Cons

    Sometimes slow to change and approve new ideas.

    Advice to ManagementAdvice

    Promote more from within would be great.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 6 people found this helpful  

    The company has been good to me but I am not sure that many of my colleagues would say the same for their experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Advisor in West Palm Beach, FL (US)
    Current Employee - Financial Advisor in West Palm Beach, FL (US)

    I have been working at PNC Financial Services Group full-time (more than 8 years)

    Pros

    Branches are not as rigid as some of the larger competition. Managers still have room to run things according to their customer traffic. The corporate structure allows for good upward mobility. People are treated fairly well and there is an easy system for reporting hr issues anonymously. Incentive possibility ranges from decent for licensed employees or bankers. Licensed bankers have the ability to obtain full licensing without a minimum commitment to stay with the company. Good hours with branches in my area open from 9am-5pm in lobby and depending on the branch limited to no saturday employment. Bank is closed on all federal holidays unlike some competitor's. Company provides good training which may include expense paid travel to out of state classes. For the most part the atmosphere is positive with more focus on customer service than sales although this is beginning to change.

    Cons

    Pay is on the low end of the industry for tellers and bankers which results in high turn over. As of recent there has been a change in top level management with people from other big banks who are trying to implement the hard sales tactics of other firms at PNC causing the culture to shift to be more like industry heavyweights. The teller role is being weeded out to additinal atms and the "universal model" aka tellerless branches so full time teller spots are limited causing a loss of young talent. Not enough time spent fostering new entry level employees. Strict customer service scoring which makes it difficult for any busy branch to maintain passing scores. The branch auditors are ridiculous and care more about failing offices than giving them the updates on policies so they can pass. The company does not pay incentive until half way throught the next quarter making it difficult to leave bc if you are not employed on the day that incentive is paid you will not get it even if you were employed through the end of the quarter. They discourage over and under achievers by reprimanding low sales and putting a cap on high incentives. If you land a huge sale they reserve the right to ingnore the percentage you are due per the comp plan and pay you a reduced amount to avoid "windfall incentives". Goals are established monthly but they pay you quarterly which makes no sense.

    Advice to ManagementAdvice

    promote more from within, stop bringing in these fools from chase and elsewhere who come in and seek to change the culture to that of their former employer and whats worse bring in their buddies to fill positions under their supervision. Pay your bottom level employees more! Stop being stingy with the incentive program if someone lands a big fish let them have every last bit of the incentive.

    Recommends
    Neutral Outlook
    No opinion of CEO

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