Netflix

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Netflix Reviews

Updated 12 December, 2014
Updated 12 December, 2014
427 Reviews
3.8
427 Reviews
Rating Trends

Recommend to a friend
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
328 Ratings

Review Highlights

Pros
  • Work atmosphere is awesome with lot of freedom and responsibility (in 31 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

112 Employee Reviews Back to all reviews

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  1. 2 people found this helpful  

    Amazing culture, clear and transparent strategy, and an amazing staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)
    Current Employee - Anonymous Employee in Beverly Hills, CA (US)

    I have been working at Netflix full-time (less than an year)

    Pros

    - The company has amazing work culture. They encourage personal responsibility, so you're allowed to work the way you like to work as long as work is getting done.

    - All teams appear to be very clear and transparent with regards to strategy. I knew exactly what I was doing, why I was doing it and what the overall objective was. Lots of clear communication and collaboration. You think this would be a no brainer for all companies, but this is increasingly rare so it's great to see Netflix embrace communication.

    - Plenty of parking in the Beverly Hills office.

    - Catered lunch EVERYDAY.

    Cons

    -Lack of new employee onboarding for your particular role. When you're new, everyone is really busy so there is rarely time for you to sit down with someone and learn the processes for your role that are specific to Netflix. A lot of it is learning on the fly and asking questions as they come up. This is fine if you're a fast learner or have a lot of experience for your role, but for others this can be a very difficult roadblock that can affect campaigns early on and stifle rapport building within teams

    Advice to ManagementAdvice

    You have created an amazing product and an amazing place to work. Keep going!

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    At Netflix the technology is the WHAT you do, providing great content for subscribers to enjoy is the WHY

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)
    Current Employee - Senior Engineering Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    Netflix is singularly focused. They want to provide great family content for their subscribers to enjoy. By doing that, people feel they are getting the most from their monthly subscription. They have a robust service that is well architected, and they have discipline that has been honed for over a decade to become the best at what they do. As so many leadership books say, you can tell way more about someone by what they say NO to, and how well they can say NO. Netflix doesn't do ads, pay-per-view, purchasable content, or porn. Just thoughtful, edgy, and family programming so you can enjoy your subscription. They're bigger than people perceive, around 3,000 at time of this writing, but still have that startup feel of "just get stuff done." They get rid of all unnecessary process, so even in management, I can spend most of my time focusing on adding value to our customers instead of administrivia.

    Cons

    Netflix prides themselves on hiring super senior people that are like a pro team. Everyone is treated like a professional. You won't find any interns at Netflix. You'll only be working with people that have been in the industry and are smart at what they're doing--but that doesn't mean they're smart at everything. So some coordination and challenging of each other is necessary for success. If you're more introverted and don't speak up much, and not much of a self-starter, this isn't a good company for you.

    Advice to ManagementAdvice

    The singular focus is fantastic, but a little bit of effort toward leadership development would help the company through the next growth spurt it needs and assure we can grow our next level of executive leaders from within.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Smart people, challenging work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)
    Current Employee - Senior Marketing Manager in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    Everyone I work with at Netflix is incredibly smart, thoughtful and ready to challenge ideas. It's a great place to foster innovation and the culture of you setting your own hours and vacation time can't be beat.

    Cons

    There are times when changes are put in place by brute force (C-level said so) that is in such a clash with the rest of the culture that it is upsetting and derails the ideation process.

    Advice to ManagementAdvice

    Promote more from within, and have peers interview new candidates.

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Los Gatos, CA (US)
    Former Employee - Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time (more than an year)

    Pros

    Very friendly environment, good buzz

    Cons

    No cons really. Its a pretty hectic pace at times

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    A roller coaster ride of excitement and stress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)
    Current Employee - Senior Software Engineer in Los Gatos, CA (US)

    I have been working at Netflix full-time (more than 3 years)

    Pros

    Excellent salary, smart people, great time flexibility, satisfying projects. The company values of freedom and responsibility are really like treating employees like adults and trusting them to execute the best overall decisions for the company, which is effective when enough context is given. Innovation and experimentation is rewarded well and many opportunities for ongoing education are offered.

    Cons

    Internal politics. Lots of blame game behavior played as subtly (yet transparently if you pay attention) as possible. Some managers spend too much time in the code instead of managing their team. I had the experience of offering many recommendations for improving team performance and not having them implemented because the culture here is to just do what you want and either get rewarded hugely or sacked. Management coaching appears to be improving, but inconsistently applied. I've seen people who need to be let go stay on for a long time with many opportunities to change and people who were very competent let go without much warning that they need to change something. I've also seen projects executed that solved the business problems presented but were dropped because management didn't like it rather than some other specific reasons.

    Advice to ManagementAdvice

    Management is not about process, I think Netflix has that correct. Excellent management is about getting problems out of the way of employees so that they can excel and about managing interpersonal conflicts so that a team can leverage one another's strengths to push the team higher than before. I think this element is missing on some teams at Netflix and that there is too much emphasis on daily high performance (important) and little building of loyalty or camaraderie.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Senior Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix full-time (more than an year)

    Pros

    Great company to work for. Things to watch out are to ensure that you always deliver on time and to specification. No excuses.

    Cons

    They lay off at a very short notice and recycle 10% every quarter.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coordinator in Los Gatos, CA (US)
    Current Employee - Coordinator in Los Gatos, CA (US)

    I have been working at Netflix as a contractor (less than an year)

    Pros

    Great place to work, shuttle, food and respectful professional co-workers. Deliverables are realistic and my manager is very supportive.

    Cons

    I support a lot of people and sometimes the environment can be stressful. So far, everything is manageable.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great for a Call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Beaverton, OR (US)
    Current Employee - Customer Service Representative in Beaverton, OR (US)

    I have been working at Netflix full-time (more than an year)

    Pros

    guaranteed hours, Free Netflix, Great benefits.
    The people that work here are pretty cool

    Cons

    boring work, your job is based on customers saying that they are satisfied with the Netflix experience which really has little to do with you. And you start at 14.hr and that is where you will stay forever.

    Advice to ManagementAdvice

    We are not cattle.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Great place to work, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)
    Former Employee - Senior Software Engineer in Los Gatos, CA (US)

    I worked at Netflix full-time (more than 5 years)

    Pros

    Little to no micromanagement. Control and ownership of software components you are responsible for. Exceptional compensation. Incredible vacation policy.

    Cons

    Not for everyone - developers who like working independently and without much guidance will thrive here. Developers who are used to being given specific assignments and lots of structure might crash and burn (and get fired). Extremely stressful working situations at times as you will be responsible for a lot and might not have backup, and potential for very long hours. If you don't have the courage to ask for your vacations you might not get any (no formal vacation policy).

    Advice to ManagementAdvice

    Finding the right balance between an unstructured work environment and micromanaging everything is hard, but it's possible that management at NFLX keeps things too much on the unstructured site.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Best Company I have worked at!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee in Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    I worked at Netflix full-time (more than 3 years)

    Pros

    - Freedom & Responsibility Culture
    - Almost zero politics
    - No Employee Reviews (Hire & keep the best)
    - High Quality co-workers

    Cons

    - Not much except that towards the end, had a useless manager

    Recommends
    Positive Outlook
    Approves of CEO

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