Netflix Reviews

Updated 29 March, 2015
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3.0
76 Reviews
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Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
54 Ratings

76 Employee Reviews

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  1. Helpful (1)

    Politics over hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Beverly Hills, CA (US)
    Former Employee - Marketing in Beverly Hills, CA (US)

    I worked at Netflix

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Freedom & responsibility, creative atmosphere, free lunch and snacks

    Cons

    Freedom & responsibility on a superficial level, lots of politicking and waiting for people to dig their own graves, not much support or nurturing of talent

    Advice to Management

    Put aside your own insecurities and recognize talent, let people shine, it doesn't take light away from you, it enhances your genius.

  2. Helpful (7)

    Netflix call center recruiting: hire 15, fire 12 of them the next week.

    Former Contractor - Recruiter in Hillsboro, OR (US)
    Former Contractor - Recruiter in Hillsboro, OR (US)

    I worked at Netflix as a contractor (less than a year)

    Pros

    It's a great place to work, especially for high performers who are treated well day-to-day.
    Lots of freedom in terms of flexible scheduling, how the job gets done, and self-expression - great place to work if you're queer or non-conforming in some aspect.

    Cons

    Super demanding in terms of performance - which would be fine if there were a well established feedback cycle to let employees know what's expected of them, unfortunately the reality is that people are let go without warning all the time, certainly at the lower levels, but seemingly within management as well, giving the whole organisation a panicked, overworked vibe.

  3. Helpful (3)

    GSTR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Pros

    Fun people, you get that home feeling. You will learn a lot about the streaming.

    Cons

    Changing mangers ever 3 months kinda sucked. And some of the Tier 3 agents can be dicks at times. But overall good place to work......VERY HARD TO ADVANCE IN THAT PLACE, SO GET COMFY IN YOUR POSITION.

    Advice to Management

    Take the bug out of your butt.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Movies 101

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The can do, us against the world spirit.

    Cons

    Hours, lack of bonus, lack of holidays, presure

  6. Worked through ascenda corp.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSR-1 in Frisco, TX (US)
    Former Employee - CSR-1 in Frisco, TX (US)

    I worked at Netflix full-time (less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Laid back, you can be yourself whether you have blue hair, tats all over your face or the like. Free Netflix for life! And easy to move up.

    Cons

    Some supervisors are very rude and pushy and stuck up. they will hire anybody.

    Advice to Management

    Make sure some supervisors after properly trained before they ruin potential candidates.

  7. Casual call center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Netflix

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    progressive work environment, great internal work culture

    Cons

    company used to be rated number one in customer service because it believed a happy employee would produce better work. Company has lost focus on employee appreciation and happiness. Pain in the -- customers

  8. Helpful (2)

    Ok place to work. Very little training.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - IT Dispacher in Los Gatos, CA (US)
    Former Contractor - IT Dispacher in Los Gatos, CA (US)

    I worked at Netflix as a contractor (less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Very tech savvy environment. Everyone gets a cell phone when hired including contractors. Lots of technical goodies to play with. Launch day parties were cool. Most people seemed laid back. Unlimited vacation.

    Cons

    Very little training for the job, with minimal direction. I felt like I was just thrown in and expected to swim.

    Advice to Management

    More training and support for the employees. More structure.

  9. Helpful (3)

    Drink lots of coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    I worked at Netflix full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    24 hours a day available for setting schedule. I was paid very well through the temp agency and then was given a good raise after I was hired on. There was also a lot of windows and a cheery looking appearance.

    Cons

    Constant changes in team organization and fear filled environment. There were mental health hotline tear aways in the bathrooms. It wasn't an easy place to work because management constantly hounded you if you made a single mistake.

  10. Great money if you can deal with the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Netflix

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    good pay
    fun atmosphere
    good training program

    Cons

    no pto
    leadership is lacking
    no flexibility in scheduling

  11. Helpful (3)

    Very Different Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Team in Beverly Hills, CA (US)
    Former Employee - Content Team in Beverly Hills, CA (US)

    I worked at Netflix full-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Work with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

    Cons

    Work Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

    Advice to Management

    No advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.

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