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Netflix Reviews

Updated 8 June, 2014
Updated 8 June, 2014
762 Reviews

3.6
762 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Netflix Founder, Chairman and CEO Reed Hastings
Reed Hastings
615 Ratings

Review Highlights

Pros
  • Freedom and Responsibility" is their guiding phrase here and it is true (in 29 reviews)

  • Good Pay & Fact paced work environment (in 18 reviews)


Cons
  • Netflix makes no secret about it's high performance culture, which results in a very high turnover (in 18 reviews)

  • IT IS LITERALLY TRUE THAT IT IS CULTURE OF FEAR, no matter how talented you are (in 17 reviews)

More Highlights

88 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    Drink lots of coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    24 hours a day available for setting schedule. I was paid very well through the temp agency and then was given a good raise after I was hired on. There was also a lot of windows and a cheery looking appearance.

    Cons

    Constant changes in team organization and fear filled environment. There were mental health hotline tear aways in the bathrooms. It wasn't an easy place to work because management constantly hounded you if you made a single mistake.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Great money if you can deal with the customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay
    fun atmosphere
    good training program

    Cons

    no pto
    leadership is lacking
    no flexibility in scheduling

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Very Different Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Content Team  in  Beverly Hills, CA (US)
    Former Employee - Content Team in Beverly Hills, CA (US)

    Pros

    Work with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

    Cons

    Work Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

    Advice to ManagementAdvice

    No advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5.  

    Good experience, difficult job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    -Decent employee benefits
    -Fellow employees are great
    -Not too much direct oversight/too many meetings
    -Training was excellent and engaging

    Cons

    Performance metrics seem reasonable at first, but it's nearly impossible to meet some of them. For example, one of your metrics is the percentage of "No" answers you get from the survey at the end of the call asking customers if they were satisfied, but this system is relatively flawed.

    Advice to ManagementAdvice

    Give employees a bit more breathing room, and you'll have a much happier workforce.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 2 people found this helpful  

    Dynamic is not always a good thing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disposition Representative  in  Hillsboro, OR (US)
    Former Employee - Disposition Representative in Hillsboro, OR (US)

    Pros

    - Company is very motivated to make improvements and will not hesitate to try any path towards innovation. Therefore, things are constantly changing and providing a challenge.
    -Decent wages and benefits.
    -Flexible schedules

    Cons

    -Since company readily implements improvements, and not all initiatives are successful, there is a great deal of back tracking and job ambiguity.
    -Very fickle in requirements and needs

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Over matrixed under thought out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Supervisor  in  Hillsboro, OR (US)
    Former Employee - Senior Supervisor in Hillsboro, OR (US)

    Pros

    Fast paced, energetic place to work. The compensation was great, and the tools at our disposal were more than adequate to build and retain strong teams.

    Cons

    To much reliance on matrix and not enough on individuality that empowers employees to do great things. While we had great tools, were were not given the autonomy to use them effectively. Good people had to be let go for arbitrary reasons, and other that should move on are kept.

    Advice to ManagementAdvice

    Reward creativity, relax a wee bit, and never ever hire more people than you really need. Doing so creates problems down the road that are not good for anyone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Great Pressure High Pressure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Hillsboro, OR (US)
    Former Employee - Customer Service Representative in Hillsboro, OR (US)

    Pros

    The pay for a customer service call center position was great and there were tons of overtime opportunities

    Cons

    High pressure to meet customer satisfaction goals

    Advice to ManagementAdvice

    Treat you employees like people and not a metric

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    High Pressure High Reward

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Clarita, CA (US)
    Current Employee - Anonymous Employee in Santa Clarita, CA (US)

    Pros

    Great Benefits, Freedom and Responsibility culture. Ability to express own ideas.

    Cons

    No work life balance. High Pressure to be a shark. Political games for advancement. Claims to be transparent, but is not.

    Advice to ManagementAdvice

    Practice what you preach.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Fine, if you can handle the hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate
    Former Employee - Warehouse Associate

    Pros

    Easy interview. Lots of quiet time. Ripping envelopes can be kind of a zen experience if you look at it that way

    Cons

    early, short hours. facilities are often far enough away from residential areas that the gas cost basically negates 1/4 of your work day's wages. No social interaction. VERY Repetitive.

    Advice to ManagementAdvice

    Find some way to give people full time hours so that that you don't have a constant revolving door with employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    Haste makes waste, and don't let the door hit you on the ass on your way out.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Gatos, CA (US)
    Former Employee - Anonymous Employee in Los Gatos, CA (US)

    Pros

    Open engineering discussions.
    Love new technologies.
    Willing to take on risks.

    Cons

    Willing to take on risks but mistakes are costly.

    Advice to ManagementAdvice

    Slow down, don't try to force round pegs into square holes.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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