Netflix
3.2 of 5 379 reviews
www.netflix.com Los Gatos, CA 1000 to 5000 Employees

Netflix Reviews

Updated Mar 07, 2014
All Employees Current Employees Only

3.2 379 reviews

                             

71% Approve of the CEO

Netflix Founder, Chairman and CEO Reed Hastings

Reed Hastings

(297 ratings)

52% of employees recommend this company to a friend
67 Employee Reviews Back to all reviews
Relevance Date Rating
in
  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Very Different Culture

Content Team (Former Employee)
Beverly Hills, CA (US)

I worked at Netflix full-time for more than a year

ProsWork with highly intelligent individuals, free lunches, snacks sodas. your peers are great people that you will enjoy spending time around. On the peer level it is a very welcoming atmosphere.

ConsWork Life balance is horrible, no room to grow or it takes 8+ years. Extremely high turn over whether it be employees leaving or arbitrary 'Lay Offs'

Advice to Senior ManagementNo advice - it would be a waste of breath. Management, gets their orders from way above your level. It's a very, very large corporation where advice or ideas aren't welcomed.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Good experience, difficult job

Customer Service Representative (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for less than a year

Pros-Decent employee benefits
-Fellow employees are great
-Not too much direct oversight/too many meetings
-Training was excellent and engaging

ConsPerformance metrics seem reasonable at first, but it's nearly impossible to meet some of them. For example, one of your metrics is the percentage of "No" answers you get from the survey at the end of the call asking customers if they were satisfied, but this system is relatively flawed.

Advice to Senior ManagementGive employees a bit more breathing room, and you'll have a much happier workforce.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

Dynamic is not always a good thing.

Disposition Representative (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than 3 years

Pros- Company is very motivated to make improvements and will not hesitate to try any path towards innovation. Therefore, things are constantly changing and providing a challenge.
-Decent wages and benefits.
-Flexible schedules

Cons-Since company readily implements improvements, and not all initiatives are successful, there is a great deal of back tracking and job ambiguity.
-Very fickle in requirements and needs

Yes, I would recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Over matrixed under thought out

Senior Supervisor (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than a year

ProsFast paced, energetic place to work. The compensation was great, and the tools at our disposal were more than adequate to build and retain strong teams.

ConsTo much reliance on matrix and not enough on individuality that empowers employees to do great things. While we had great tools, were were not given the autonomy to use them effectively. Good people had to be let go for arbitrary reasons, and other that should move on are kept.

Advice to Senior ManagementReward creativity, relax a wee bit, and never ever hire more people than you really need. Doing so creates problems down the road that are not good for anyone.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

1 person found this helpful  

Great Pressure High Pressure

Customer Service Representative (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than a year

ProsThe pay for a customer service call center position was great and there were tons of overtime opportunities

ConsHigh pressure to meet customer satisfaction goals

Advice to Senior ManagementTreat you employees like people and not a metric

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

2 people found this helpful  

High Pressure High Reward

Anonymous Employee (Current Employee)
Santa Clarita, CA (US)

I have been working at Netflix full-time for more than 3 years

ProsGreat Benefits, Freedom and Responsibility culture. Ability to express own ideas.

ConsNo work life balance. High Pressure to be a shark. Political games for advancement. Claims to be transparent, but is not.

Advice to Senior ManagementPractice what you preach.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

1 person found this helpful  

Fine, if you can handle the hours

Warehouse Associate (Former Employee)

I worked at Netflix full-time for less than a year

ProsEasy interview. Lots of quiet time. Ripping envelopes can be kind of a zen experience if you look at it that way

Consearly, short hours. facilities are often far enough away from residential areas that the gas cost basically negates 1/4 of your work day's wages. No social interaction. VERY Repetitive.

Advice to Senior ManagementFind some way to give people full time hours so that that you don't have a constant revolving door with employees.

No, I would not recommend this company to a friend

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

3 people found this helpful  

Haste makes waste, and don't let the door hit you on the ass on your way out.

Anonymous Employee (Former Employee)
Los Gatos, CA (US)

I worked at Netflix full-time for more than a year

ProsOpen engineering discussions.
Love new technologies.
Willing to take on risks.

ConsWilling to take on risks but mistakes are costly.

Advice to Senior ManagementSlow down, don't try to force round pegs into square holes.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • No Opinion of CEO

2 people found this helpful  

Hacking Netflix

CSR-1 (Former Employee)
Hillsboro, OR (US)

I worked at Netflix full-time for more than a year

ProsGreat stock options and free movies

ConsThey love firing people for things that aren't under the employees entire control and micromanage like a mofo

Advice to Senior ManagementChill out- its just movies

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

Was this review helpful?
Yes | No
Add Employer Response Flag Review

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

2 people found this helpful  

Good alternative to larger companies

Anonymous Employee (Current Employee)

I have been working at Netflix full-time

ProsFriendly environment with many seasoned pros in the ranks. Engineers and their designs are not subject to micro-management. Very little policy or overhead. Great compensation from a cash perspective. Team orientation.

ConsWhile much of netflix is progressive, there's a lot of legacy software and practice you will have to deal with. Beige cubes, plastic bottles and lunches paint a rather out-of-date office space approach.

Advice to Senior ManagementBe more green: allow remote employees, open offices closer to population centers, stop all the plastic waste. Force staff rotation particularly around troublesome technology.

Was this review helpful?
Yes | No
Add Employer Response Flag Review
RSS Feed Embed

Worked for Netflix? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Netflix reviews and ratings - including employee satisfaction and approval ratings for Netflix CEO Reed Hastings. All 67 reviews are posted anonymously by Netflix employees.