NRC (National Research Corporation)
3.0 of 5 20 reviews
www.nationalresearch.com Lincoln, NE 150 to 499 Employees

NRC (National Research Corporation) Reviews

Updated Apr 17, 2014

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3.0 20 reviews

                             

50% Approve of the CEO

NRC (National Research Corporation) CEO and Director Michael D. Hays

Michael D. Hays

(14 ratings)

56% of employees recommend this company to a friend
7 Employee Reviews Back to all reviews
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Management is not available

Anonymous Employee (Current Employee)

I have been working at NRC (National Research Corporation)

ProsClients are pretty nice.

ConsManagmenet does not know how to do the nuts an bolts

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Constant structural reorganization, sales-focused with overworked service.

Client Service (Current Employee)
Lincoln, NE (US)

I have been working at NRC (National Research Corporation) full-time for more than a year

Pros-Good work-life balance
-Relaxed work environment
-No micro-management
-Decent compensation
-good working relationships

Cons-Constant reorganization at mid-level management and above creates unstable work environment
-401k match is a joke at .25 % company match
-Service is often stretched very thin with too much work, not enough associates to complete it, and hiring freezes on top of that
-the annual associate engagement survey seems less aimed at actually improving work lives and more geared towards appeasing associates with "small wins"
-propriety software that supports the biggest portion of business is outdated (created 15-20 years ago) and senior leadership is in denial about the needed systems overhaul to stay competitive as a business
-complete lack of formal training program for service associates; managers and supervisors with already full plates have to create and implement training programs for new associates

Advice to Senior ManagementNRC needs to step into the 21st century, technology-wise, and provide associates with adequate tools to do their job in terms of software used to create client deliverables.

Yes, I would recommend this company to a friend

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Good experience

Director (Former Employee)
Lincoln, NE (US)

I worked at NRC (National Research Corporation) full-time for more than 3 years

Prospeople and teams were wonderful, always felt like I had the support of other people.

Consfinancially and very sales focused.

Advice to Senior ManagementNeed to invest in product development and fixes some major issues with systems.

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Non-conducive to a work/life balance.

Anonymous Employee (Former Employee)
Lincoln, NE (US)

I worked at NRC (National Research Corporation) full-time for more than a year

ProsThe company fully pays benefits and holds annual reviews. They have good corporate communication and community involvement. The company is growing at a fast pace and has a positive reputation within the industry.

ConsThis company does not have a good work/life balance. Average work weeks are 60-70 hours with no real reprieve. Much focus is put on 'Error-tracking' rather than positively reinforcing successes. The culture is sales-centric with little to no recognition for the relationship, client facing or service side. Wellness assistance is also not provided.

Advice to Senior ManagementSenior Management needs to listen to employees. They need to staff adequately to contribute to better work/life balances.
Recognize relationship and service staff, rather than solely sales.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Not a bad place but not a great place. just ok.

Business Development (Current Employee)
Lincoln, NE (US)

I have been working at NRC (National Research Corporation) full-time for more than a year

ProsFun Place to work, lively group of coworkers, drink beers every friday in office, get to do a lot of traveling

Conssenior and junior management are not very good to employees. Take a long time for management to get back to you. The hiring process was about 3 or 4 months

Advice to Senior ManagementTell your employees good job and reward them a little more

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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I wouldn't go back

Anonymous Employee (Former Employee)

I worked at NRC (National Research Corporation) full-time for more than 3 years

ProsIt's an OK place to work if you like corporate politics. Free beer on Fridays.

ConsGossip is blooming, frequent lay-offs, employees are not valued, no sense of stability.

No, I would not recommend this company to a friend

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Disrespected, unappreciated and taken for granted

Anonymous Employee (Former Employee)
New York, NY (US)

I worked at NRC (National Research Corporation)

ProsThe co-workers to name a few who you respected and enjoyed working with everyday.

ConsNo praise and recognition or treatment of employees as they matter. There is a motto NCR feels proud to promote on logos, ending of emails etc.. Integrity, Fairness and Respect. I as well as most of my fellow coworkers thought it was a joke because we felt none of these 3 qualities does NCR embody.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at NRC (National Research Corporation) reviews and ratings - including employee satisfaction and approval ratings for NRC (National Research Corporation) CEO Michael D. Hays. All 7 reviews are posted anonymously by NRC (National Research Corporation) employees.