MoneyGram International Reviews

Updated 27 March, 2015
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2.0
31 Reviews
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MoneyGram International Chairman & CEO Pamela H. Patsley
Pamela H. Patsley
14 Ratings

31 Employee Reviews

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  1. Helpful (2)

    Lack of Career Advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dallas, MO (US)
    Current Employee - Anonymous Employee in Dallas, MO (US)

    I have been working at MoneyGram International full-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Flexible Schedule, Life and work balance. Multicultural enviroment

    Cons

    Lack of career development. The majority of management positions are held by men. Bureaucratic company.

    Advice to Management

    Better implementation of strategies. Great ideas for mentoring and career development but they are not implemented well across the company specially outside the HQ (Dallas). Need more mentors and not managers across the organization.

  2. Helpful (1)

    lack of management support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Warsaw (Poland)
    Current Employee - Anonymous Employee in Warsaw (Poland)

    I have been working at MoneyGram International full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    very interesting business, Multicultural environment, a lot of changes and new challenges in all area

    Cons

    poor management, treat employees as risk factors and necessary evil in "monkey factory",

    Advice to Management

    lots of politics within the company - be more concentrate on doing business

  3. Helpful (3)

    Not the greatest place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Dallas, TX (US)
    Former Employee - Director in Dallas, TX (US)

    I worked at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great global footprint. No 2 or 3 in world size wise. Great people. Good Coffee.

    Cons

    Cutbacks, layoffs, senior management do not seem to be able to effectively manage the global organization. it is a very miserable place to be with limited benefits, pay increases, little to no bonus, no share options paid out in past 3 years. Very troubled company

    Advice to Management

    Recognize where you are out of your depth and move on.. Bring in new leadership team with the ability to turn the business around

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  5. Helpful (6)

    So-so

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Decent PTO and free coffee I guess.

    Cons

    Poor communication. Upper management so cut off from the rank and file that it's not even funny anymore. Tone deaf leaders pretending everything is normal as the ship sails for Poland. This company is sinking quickly.

    Advice to Management

    Management would never listen to advice.

  6. Helpful (1)

    Ok work environment

    Former Employee - Compliance Analyst I in Minneapolis, MN (US)
    Former Employee - Compliance Analyst I in Minneapolis, MN (US)

    I worked at MoneyGram International full-time (more than a year)

    Pros

    Getting to work with outlets around the world in legl compliance, team atmosphere and training opportunities in the legal/compliance field.

    Cons

    The upper management never really provided much feedback on work. Many of my colleagues spent the day applying for other jobs .

    Advice to Management

    Give more feedback on work.

  7. Helpful (1)

    A boat with flame, go to sink step by step

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Manager
    Current Employee - Business Development Manager

    I have been working at MoneyGram International full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    only the life and work balance is good.

    Cons

    blind management lead blind people

    Advice to Management

    no words

  8. Helpful (3)

    Was a great place to work until layoff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Improvements in Lakewood, CO (US)
    Current Employee - Process Improvements in Lakewood, CO (US)

    I have been working at MoneyGram International full-time (more than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The people are AMAZING. You really bond with your co-workers. There's ampule opportunity to be promoted. Good work is generally recognized.

    Cons

    Layoff. Lots of drama. Gossip. Young people. High School-ish.

    Advice to Management

    Outsourcing isn't wise for a call center. Customer's can sense when they're speaking to a foreigner and many customers request American reps.

  9. Helpful (1)

    Ok company to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MKT in Dallas, TX (US)
    Current Employee - MKT in Dallas, TX (US)

    I have been working at MoneyGram International full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Easy going management (at least mine), Work schedule,

    Cons

    No Training at all, upper management dont even look at the regular employees. Every department tries to sabotage the other. Be ready to work with VPS that really dont know what they are doing.
    New employees come and leave pretty quickly.

    Advice to Management

    Management should listen to the Professionals they hire. Company lets some VPS spend all the money on products that dont offer no returns.

  10. Helpful (2)

    Used to be innovative but lost their heart & soul

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Lakewood, CO (US)
    Former Employee - Anonymous Employee in Lakewood, CO (US)

    I worked at MoneyGram International full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    On the upside, it is becoming a truly global company. Opportunities for interesting work and higher compensation are at the higher levels.

    Cons

    Grew too fast without a substantial infrastructure in place. Became top-heavy (still are) and cut costs by outsourcing and right-shoring (an oxymoron if there ever was one). Evidence of overall mistrust and frustration at their 3 primary US locations due to Sr. Leadership secrecy surrounding ongoing and pending large-scale layoffs.

    Advice to Management

    Follow creative leadership advice and familiarize yourselves with how higher rated companies treat their employees.

  11. Helpful (3)

    Blinding management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at MoneyGram International full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Work and life is some like balance. That's all. No other benefits. No chance to improve yourself in this company.

    Cons

    Management have no direction. No one have responsible for things. Only the one kiss the manager butt could get promotion

    Advice to Management

    Step down now

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